we fall back to the host name.","charCount":"{count} / {max} characters","required":"Title and content are required.","tooLong":"The content is longer than the allowed limit.","cancel":"Cancel","submit":"Add document","success":"Document added","failed":"Couldn't add the document."}}},"assistants":{"loadFailed":"Couldn't load assistants.","retry":"Try again","noBrandTitle":"Pick a brand first","noBrandDescription":"Assistants are scoped to a brand. Switch brands from the sidebar to get started.","listHeading":"Assistants","newCta":"New assistant","loading":"Loading…","emptyTitle":"No assistants yet","emptyHint":"Create one to connect your knowledge base to a chatbot.","emptyCta":"Create your first assistant to get started.","pickAssistant":"Pick an assistant on the left to see its config.","restrictedToAdmins":"Only owners and admins can manage assistants.","deleteConfirm":"Delete the assistant \"{name}\"? 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The assistant will reply from its system prompt only.","on":"On","off":"Off","pauseCta":"Pause","activateCta":"Activate","editCta":"Edit","deleteCta":"Delete","status":{"active":"Active","paused":"Paused"},"badges":{"autoReply":"Auto-reply"},"sections":{"systemPrompt":"System prompt","temperature":"Temperature","maxTokens":"Max tokens","autoReply":"Auto-reply","knowledgeBases":"Linked knowledge bases"},"providers":{"OPENAI":"OpenAI","ANTHROPIC":"Anthropic","AZURE_OPENAI":"Azure OpenAI","LOCAL":"Self-hosted"},"rowMenu":{"open":"Open assistant menu","edit":"Edit","delete":"Delete"},"form":{"createTitle":"New assistant","createDescription":"Configure a chatbot powered by your knowledge base.","editTitle":"Edit assistant","editDescription":"Update the assistant's persona, model or knowledge sources.","sections":{"basics":"Basics","prompt":"System prompt","model":"Model & tuning","knowledge":"Knowledge sources","operations":"Operations"},"nameLabel":"Name","namePlaceholder":"e.g. Support bot","descriptionLabel":"Description","descriptionPlaceholder":"Optional — short summary","promptHint":"Sent as the system message on every inference. 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Create one in the Knowledge tab, then come back.","isActiveLabel":"Active","isActiveHint":"Inactive assistants stay configured but won't reply.","autoReplyLabel":"Auto-reply","autoReplyHint":"When on, the assistant can reply without an agent triggering it.","replyDelayLabel":"Wait before AI replies","replyDelayUnit":"seconds","replyDelayHint":"Give yourself a head-start before the AI takes over. If you reply within this window, the AI stays quiet on the conversation. 0 = reply immediately.","cooldownLabel":"AI cooldown after your reply","cooldownUnit":"minutes","cooldownHint":"When you send a manual reply on a conversation, the AI shuts up for this many minutes. 0 = no cooldown.","workingHoursLabel":"Working hours only","workingHoursHint":"When on, the AI only replies inside your working window. Outside it, the inbound is left for your human team (or sends the auto-reply below).","workingHoursStartLabel":"Open from","workingHoursEndLabel":"Open until","workingDaysLabel":"Open days","workingDaysHint":"Click any day to disable AI for it. With all days highlighted, the AI replies every day of the week.","weekdays":{"0":"Sun","1":"Mon","2":"Tue","3":"Wed","4":"Thu","5":"Fri","6":"Sat"},"outsideHoursLabel":"Out-of-hours message (optional)","outsideHoursPlaceholder":"e.g. Thanks for reaching out! We'll reply during working hours (9am–8pm).","required":"Name, system prompt and model are required.","promptTooLong":"System prompt is too long.","cancel":"Cancel","submit":"Create","saveCta":"Save changes","createSuccess":"Assistant created","editSuccess":"Assistant updated","failed":"Couldn't save the assistant."}},"training":{"title":"Training","description":"Teach your assistant: feed it documents, pages from the web, and clear house rules.","loadFailed":"Couldn't load the training workspace.","retry":"Try again","loading":"Loading workspace…","noBrandTitle":"Pick a brand first","noBrandDescription":"Training is scoped to a brand. Switch brands from the sidebar.","rules":{"title":"Rules & persona live on the assistant","description":"Open the Assistants tab to edit each assistant's system prompt — tone, guardrails, and what it should never say. This workspace is for the sources it reads from."},"workspace":{"heading":"Knowledge base","description":"New files and URLs are added to the selected knowledge base. Create more bases from the Knowledge tab to organise by topic.","kbPickerLabel":"Add to","noKbHint":"No knowledge bases yet — create one to start uploading files and scraping pages.","createCta":"Create knowledge base"},"upload":{"title":"Upload files","description":"Drop documents to ingest their text. PDF and Excel are parsed in your browser — only the extracted text is sent.","dropzone":{"primary":"Drag files here or click to browse","secondary":"One or many — each becomes a document."},"supportedFormats":"Supported: .pdf, .xlsx, .txt, .md, .markdown, .html, .csv, .json, .xml, .log · up to 10 MB each","uploading":"Uploading {done}/{total}…","success":"{count, plural, =1 {Added 1 document} other {Added # documents}}","errors":{"tooLarge":"{name} is larger than 10 MB","empty":"{name} is empty","unsupported":"{name} isn't a supported format. Use .pdf, .xlsx, .txt, .md, .html, .csv, .json, .xml or .log."}},"scrapeUrl":{"title":"Pull from a URL","description":"Paste a page URL — we fetch it server-side, strip the HTML, and save the plaintext as a document.","urlLabel":"Page URL","urlPlaceholder":"https://your-site.com/faq","titleLabel":"Title (optional)","titlePlaceholder":"e.g. Shipping FAQ","titleHint":"Leave empty to use the page's own title.","submit":"Fetch & save","submitting":"Fetching…","success":"Page saved","failed":"Couldn't fetch that page.","errors":{"urlRequired":"Enter a URL.","urlInvalid":"That doesn't look like a valid URL.","urlProtocol":"Only http and https URLs are supported."}},"stats":{"activeAssistants":"Active assistants","activeAssistantsHint":"{active} active of {total} total","knowledgeBases":"Knowledge bases","knowledgeBasesHint":"{docs, plural, =0 {No documents} =1 {# document} other {# documents}}","tokensThisMonth":"Credits this month","tokensThisMonthHint":"{input} in · {output} out","tokensLastSixMonths":"Credits — last 6 months"},"docStatus":{"title":"Document processing","description":"Embedding pipeline status across this brand's knowledge.","PENDING":"Pending","PROCESSING":"Processing","READY":"Ready","FAILED":"Failed","empty":"No documents uploaded yet."},"usageChart":{"title":"Credit usage","description":"Input vs. output credits per month. Brand totals first, falling back to org-level rollups where brand attribution is missing.","empty":"No credit activity yet — the chart fills in once your assistants run their first completions.","input":"Input","output":"Output","month":"Month","total":"Total"}},"chat":{"title":"Playground","description":"Chat with one of your assistants using its configured prompt, model and temperature. Messages aren't stored.","noBrandTitle":"Pick a brand first","noBrandDescription":"Playground is scoped to a brand. Switch brands from the sidebar.","assistantPickerLabel":"Assistant","assistantPickerPlaceholder":"Pick an assistant…","assistantDetails":"{provider} · {model} · temp {temperature}","noAssistantsTitle":"No assistants yet","noAssistantsDescription":"Create an assistant in the Assistants tab first — you'll need one before you can chat with it here.","inactiveHint":"This assistant is currently paused. The playground still works — toggle it back on before connecting it to a channel.","messagePlaceholder":"Message the assistant…","send":"Send","sending":"Sending…","reset":"Reset conversation","resetConfirm":"Clear the current conversation and start over?","empty":"Send a message to start chatting.","you":"You","assistant":"Assistant","error":"The assistant couldn't respond — please try again.","loadFailed":"Couldn't load assistants.","retry":"Try again","lastTokens":"Last reply: {total} credits ({input} in · {output} out)","model":"{model}"},"routing":{"title":"Which assistant runs on which channel?","description":"Pick an AI assistant per channel. Leaving a channel on \"No AI\" keeps it human-only — incoming messages there are not auto-replied.","noChannels":"No channels connected yet. Connect WhatsApp, Instagram, or others from the Channels page first.","noEligibleAssistants":"No assistants are active with auto-reply turned on. Create or enable one above so it can be picked here.","assistantLabel":"Assistant:","noAssistant":"No AI","savedToast":"Channel routing updated","saveFailed":"Couldn't update channel","loadFailed":"Couldn't load channels or assistants"},"copilot":{"title":"Agent Copilot","description":"Live inside the inbox composer. Open any conversation and click the Copilot button next to Send to suggest a reply, rewrite your draft, or summarise the thread.","bullets":{"suggestions":"Suggest a reply drafted from the latest customer message","rewrite":"Rewrite your draft in five tones — professional, friendly, concise, formal, or empathetic","summary":"Summarise the thread into a short briefing when you pick up a long conversation","knowledgeBase":"Optional — ground suggestions in the knowledge bases you've linked to this brand's assistant"},"openInbox":"Open inbox"}},"automation":{"page":{"title":"Automation","description":"Build flows and rules that route, reply to and act on conversations automatically."},"tabs":{"flows":"Flows","rules":"Rules","templates":"Templates","executions":"History"},"executions":{"emptyTitle":"No automation activity yet","emptyBody":"Once your rules start firing, every match shows up here with the actions taken.","actionSingular":"action","actionPlural":"actions","loadMore":"Load more","loadingMore":"Loading…","loadFailed":"Couldn't load execution history."},"stats":{"totalRules":"Total rules","enabled":"Enabled","totalRuns":"Total runs","triggersUsed":"Triggers used"},"list":{"newRule":"New rule","emptyTitle":"No automation rules yet","emptyDescription":"Rules route conversations, tag them, auto-reply, or assign agents — all without a human in the loop.","firstRuleCta":"Create your first rule","disabledBadge":"disabled","ruleCount":"{count, plural, =1 {# rule} other {# rules}}","actionsCount":"{count, plural, =1 {# action} other {# actions}}","runsCount":"{count} runs","prioritySuffix":"priority {priority}","disableTitle":"Disable","enableTitle":"Enable","deleteTitle":"Delete","confirmDelete":"Delete automation rule \"{name}\"?"},"toasts":{"loadFailed":"Failed to load rules","ruleEnabled":"Rule enabled","ruleDisabled":"Rule disabled","toggleFailed":"Failed to toggle rule","deleted":"Rule deleted","deleteFailed":"Failed to delete","updated":"Rule updated","created":"Rule created","saveFailed":"Failed to save"},"gallery":{"startFromTemplateTitle":"Start from a template","startFromTemplateBody":"One-click clone into your workspace — tweak the trigger, conditions and actions in the builder before saving.","useThisTemplate":"Use this template","actionCount":"{count, plural, =1 {# action} other {# actions}}","startsDisabled":"starts disabled"},"builder":{"createTitle":"Create automation rule","editTitle":"Edit automation rule","fromTemplateTitle":"Create rule from template","name":"Name","namePlaceholder":"e.g. Auto-assign VIP messages","description":"Description (optional)","descriptionPlaceholder":"Short description for your team","trigger":"Trigger","priority":"Priority","priorityHint":"Lower numbers run first.","keywords":"Keywords (comma-separated)","keywordsPlaceholder":"refund, cancel, urgent","actions":"Actions","addAction":"Add action","needAction":"Add at least one action.","enabled":"Enabled","cancel":"Cancel","create":"Create rule","save":"Save changes","triggers":{"MESSAGE_RECEIVED":{"label":"New inbound message","hint":"Fires whenever a contact sends a message"},"KEYWORD_MATCH":{"label":"Inbound contains keyword","hint":"Fires when a message content matches one of your keywords"},"CONVERSATION_CREATED":{"label":"Conversation created","hint":"Fires on the first inbound message from a new contact"},"TAG_ADDED":{"label":"Tag added","hint":"Fires when a new tag is applied to a conversation"},"CONVERSATION_IDLE":{"label":"Conversation idle","hint":"Fires when a conversation has no activity for N minutes (default 15)"},"UNASSIGNED_FOR":{"label":"Unassigned for too long","hint":"Fires when a conversation has been unassigned for N minutes (default 30) — useful for SLA escalation"},"ORDER_PLACED":{"label":"Order placed","hint":"Fires when a new order lands from your storefront — branch on basket size, customer, country"},"ORDER_REFUNDED":{"label":"Order refunded","hint":"Fires when an order's status flips to refunded"},"ABANDONED_CART":{"label":"Abandoned cart","hint":"Fires when a pending order has been stuck for N minutes (default 60) — recovery message use case"},"ORDER_STATUS_CHANGED":{"label":"Order status changed","hint":"Fires on every status transition (shipped, delivered, fulfilled). Use a condition like event.currentStatus eq 'shipped' to target a specific transition."},"COMMENT_RECEIVED":{"label":"New comment on a post","hint":"Fires when a brand-new comment lands on one of the brand's connected social posts (Facebook, Instagram, TikTok, YouTube). Pair with `event.content contains '<keyword>'` and the COMMENT_REPLY action to auto-respond."}},"actionTypes":{"ASSIGN_MEMBER":"Assign to","UNASSIGN":"Unassign","ADD_TAG":"Add tag","REMOVE_TAG":"Remove tag","SET_PRIORITY":"Set priority","SET_STATUS":"Set status","AUTO_REPLY":"Auto-reply","SEND_TO_CONTACT":"Send to contact","NOTIFY":"Notify","COMMENT_REPLY":"Reply to comment"},"params":{"strategy":"Strategy","strategyOptions":{"round_robin":"Round-robin","least_busy":"Least busy","specific":"Specific agent"},"memberId":"Member ID","memberIdPlaceholder":"Paste member ID","tags":"Tags (comma-separated)","tagsPlaceholder":"vip, urgent","priority":"Priority","priorityOptions":{"LOW":"Low","NORMAL":"Normal","HIGH":"High","URGENT":"Urgent"},"status":"Status","statusOptions":{"OPEN":"Open","PENDING":"Pending","SNOOZED":"Snoozed","RESOLVED":"Resolved","ARCHIVED":"Archived"},"content":"Reply content","contentPlaceholder":"Thanks for reaching out — we'll get back to you within an hour.","target":"Target","targetPlaceholder":"member ID or email","message":"Message","messagePlaceholder":"New VIP message!"},"templateVars":{"insert":"Insert helper variables","clickToInsert":"Click any variable to drop it into your message","commerceHint":"Conversation variables won't be populated for commerce triggers.","previewLabel":"Live preview","previewHint":"This is what your customer will see (sample data shown).","quickStart":"Quick start","notAvailableHere":"won't apply on this trigger","groups":{"contact":"Customer details","order":"Order details","conversation":"Conversation","message":"Their message","store":"Store"},"starters":{"greeting":{"label":"Friendly greeting"},"order":{"label":"Order confirmation"},"response":{"label":"Acknowledge message"},"thanks":{"label":"Quick thank you"}}},"test":{"title":"Test this rule","show":"Test rule","hide":"Hide test","close":"Close","run":"Run test","sampleMessage":"Sample message","sampleMessagePlaceholder":"e.g. Hi, what's your pricing for a demo?","sampleTag":"Tag added","sampleOrderTotal":"Order total","sampleOrderCount":"Customer's previous orders + this one","resultMatched":"Would fire — {count, plural, =0 {no actions} =1 {1 action} other {# actions}}.","resultNotMatched":"Would NOT fire — the conditions don't match this sample.","sampleNewStatus":"New status","samplePrevStatus":"Previous status"},"conditionsTitle":"Conditions (optional)","conditionsAll":"ALL must match","conditionsAny":"ANY can match","conditionsEmpty":"No conditions yet — the rule will fire on every event of this trigger. Add a condition to narrow it down.","conditionAdd":"Add condition","conditionRemove":"Remove condition","conditionFieldPlaceholder":"field (e.g. order.total)","conditionValuePlaceholder":"value","conditionValueArrayPlaceholder":"comma-separated values","conditionOpsEquality":"Equality","conditionOpsNumeric":"Numeric","conditionOpsMembership":"Membership / arrays","conditionOpsText":"Text","conditionOpLabels":{"eq":"equals","neq":"not equals","isEmpty":"is empty","isNotEmpty":"is not empty","gt":"greater than","gte":"greater than or equal","lt":"less than","lte":"less than or equal","in":"is one of","notIn":"is not one of","hasAny":"has any of","hasAll":"has all of","contains":"contains","notContains":"does not contain","startsWith":"starts with","endsWith":"ends with"}},"templates":{"welcome-new-contacts":{"title":"Welcome new contacts","description":"Send a friendly greeting the first time someone reaches out so they know you've received their message.","ruleName":"Welcome new contacts","ruleDescription":"Greets first-time senders on their opening message.","autoReplyContent":"Hi {firstName}! Thanks for reaching out — a team member will be with you shortly."},"after-hours-reply":{"title":"After-hours acknowledgement","description":"Let customers know when they can expect a response if they write outside business hours.","ruleName":"After-hours acknowledgement","ruleDescription":"Replies to any inbound with a \"we'll get back to you\" note.","autoReplyContent":"Thanks {firstName}! We're off right now but we'll reply on the next working day."},"sales-intent":{"title":"Route sales enquiries","description":"Tag and prioritise inbound messages about pricing, demos, or buying so sales sees them first.","ruleName":"Route sales enquiries","ruleDescription":"Tags and raises priority on sales-intent messages."},"support-intent":{"title":"Route support requests","description":"Catch the words people use when they need help, and funnel those conversations to support.","ruleName":"Route support requests","ruleDescription":"Tags support-intent keywords and acks the user.","autoReplyContent":"Thanks for flagging this — a support agent will look into it shortly."},"escalate-angry":{"title":"Escalate angry customers","description":"Flag conversations with frustration cues so a manager can step in before things sour.","ruleName":"Escalate angry customers","ruleDescription":"Raises priority + notifies when a customer sounds upset.","notifyMessage":"Angry customer flagged"},"tag-spam":{"title":"Silence spam keywords","description":"Auto-tag messages matching common spam patterns so your inbox stays clean.","ruleName":"Silence spam keywords","ruleDescription":"Tags and archives messages that match spam phrases."},"vip-priority":{"title":"VIP greeting","description":"Give contacts tagged \"vip\" the white-glove treatment — higher priority + bespoke greeting.","ruleName":"VIP greeting","ruleDescription":"When a conversation gets the vip tag, greet + raise priority.","autoReplyContent":"Welcome back {firstName}! You're a VIP — we've bumped this to the top of the queue."},"idle-nudge":{"title":"Nudge idle conversations","description":"After an hour of silence from the customer, ping agents so nothing stalls out.","ruleName":"Nudge idle conversations","ruleDescription":"Notifies assignees when a conversation goes quiet for 60 minutes.","notifyMessage":"This thread has gone quiet — check in?"},"abandoned-cart-followup":{"title":"Abandoned-cart recovery","description":"Reach customers who left items in their cart with a friendly nudge an hour later.","ruleName":"Abandoned-cart recovery","ruleDescription":"When a cart sits abandoned for 60 minutes, send the customer a recovery message and tag the thread.","autoReplyContent":"Hi {firstName}, looks like you left something in your cart at {storeName}. Need help finishing up? We're here."},"first-purchase-thanks":{"title":"First-purchase thank-you","description":"Greet first-time buyers with a personal thank-you and tag them as new customers.","ruleName":"First-purchase thank-you","ruleDescription":"Fires only on the customer's first order; tags them so the welcome series can pick them up.","autoReplyContent":"Welcome to {storeName}, {firstName}! Thanks for your first order ({orderNumber}). 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It usually shows back on your card in 3–5 business days. Thanks for your patience."},"unassigned-sla-breach":{"title":"Escalate unassigned threads","description":"If a new thread sits unassigned for 15 minutes, raise priority and notify managers.","ruleName":"Escalate unassigned threads","ruleDescription":"When an inbound conversation goes 15 minutes without an assignee, surface it to managers.","notifyMessage":"Unassigned conversation past SLA — please pick up."},"order-shipped-notification":{"title":"Order shipped notification","description":"Tell customers when their order ships, with a link to track it.","ruleName":"Order shipped notification","ruleDescription":"Fires when an order's status changes to shipped; sends the customer a tracking link.","autoReplyContent":"Hi {firstName}, your order {orderNumber} has shipped! We'll let you know once it's delivered."},"delivery-feedback-request":{"title":"Delivery feedback request","description":"When an order is marked delivered, ask the customer for a quick review.","ruleName":"Delivery feedback request","ruleDescription":"Fires when an order's status changes to delivered; asks the customer for feedback.","autoReplyContent":"Hi {firstName}, hope your order {orderNumber} arrived safely! When you've had a chance to try it, we'd love your feedback."}}},"campaigns":{"page":{"title":"Campaigns","description":"Broadcast messages, schedule sends and track engagement across channels."},"common":{"comingSoon":"Coming soon"},"tabs":{"broadcasts":"Broadcasts","scheduled":"Scheduled","segments":"Segments","history":"History"},"list":{"newCampaign":"New campaign","refreshBtn":"Refresh list","createCampaign":"Create campaign","searchPlaceholder":"Search by name or description","channelFilterLabel":"Filter by channel","channelFilterAll":"All channels","paginationPrev":"Previous page","paginationNext":"Next page","paginationStatus":"Page {page} of {pages}","totalSuffix":"total","emptyTitle":"No campaigns yet","emptyDescription":"Broadcast a message to a targeted contact audience — segment by tag, channel, or upload a contact list.","metricsRecipients":"recipients","metricsSent":"sent","metricsDelivered":"delivered/read","metricsReplied":"replied","metricsFailed":"failed","actionOpen":"Open","actionStart":"Start","actionPause":"Pause","actionCancel":"Cancel","actionDelete":"Delete","actionRecover":"Recover stuck campaign","confirmDelete":"Delete campaign \"{name}\"?","toastCreated":"Campaign created","toastStarted":"Campaign started","toastPaused":"Campaign paused","toastCancelled":"Campaign cancelled","toastDeleted":"Deleted","toastRecovered":"Recovery triggered — the campaign will resume or close out","toastLoadFailed":"Failed to load campaigns","toastOpFailed":"Operation failed","toastDeleteFailed":"Delete failed","footerNote":"Delivery metrics update live as messages hit each provider."},"statusFilters":{"ALL":"All","DRAFT":"Draft","SCHEDULED":"Scheduled","SENDING":"Sending","PAUSED":"Paused","COMPLETED":"Completed","CANCELED":"Cancelled","FAILED":"Failed"},"composer":{"title":"New campaign","nameLabel":"Name","namePlaceholder":"Spring promo blast","descriptionLabel":"Description (optional)","descriptionPlaceholder":"Who, why, what we're measuring","messageLabel":"Message","messagePlaceholder":"Hey {{name}} — we just dropped the spring drop, peek it here: …","channelLabel":"Channel","channelSelect":"Select a channel","channelNotConnected":" (not connected)","noCampaignableChannels":"No messaging channels connected for this brand. Connect WhatsApp, Messenger, IG, Telegram, SMS, Email, or TikTok Shop under Channels to enable campaigns. (Snapchat, YouTube, X, LinkedIn, and Web Widget can't host campaigns — those platforms either don't expose an outbound DM API or only support reply-window messaging.)","waCloudTemplateHint":{"title":"Sending through WhatsApp Business API?","body":"To reach contacts outside the 24-hour window you need a Meta-approved template. Create and submit it in Meta Business Manager, then reference its name here once it's approved.","cta":"Create a template in Meta Business Manager","ctaUrl":"https://business.facebook.com/wa/manage/message-templates"},"audienceLabel":"Audience","scheduleLabel":"Schedule (optional)","scheduleHint":"Leave empty to save as a draft — you can start it manually later.","scheduleNow":"Send now","scheduleLater":"Schedule for later","save":"Save draft","send":"Send","cancel":"Cancel","insertPrefix":"Insert:","insertVariableHeading":"Insert a merge field","vars":{"firstName":"First name","firstNameHint":"Recipient's first name — e.g. Amira","lastName":"Last name","lastNameHint":"Recipient's last name — e.g. Saad","name":"Full name","nameHint":"Recipient's full name — falls back to display name","email":"Email","emailHint":"Recipient's primary email address","phone":"Phone","phoneHint":"Recipient's primary phone number","brandName":"Brand name","brandNameHint":"Your brand's display name (e.g. the business you're sending from)"},"personalizeHint":"Personalise with <code>{{firstName}}</code>, <code>{{brandName}}</code>, etc. Add <code>|fallback</code> for a default when the field is empty — e.g. <code>{{firstName|there}}</code>.","messagePreviewTitle":"Message preview","unknownVarsSingular":"Unknown variable:","unknownVarsPlural":"Unknown variables:","unknownVarsSuffix":"these will render as empty. Supported: {vars}.","noContactsMatched":"No contacts matched — preview will appear once you add contacts to this brand.","audienceTagsTitle":"Audience — tags","audienceAnyOf":"Match contacts with any of these tags:","audienceAllOf":"And must also have all of these tags:","includeIdsLabel":"Include contact IDs (comma-separated)","includeIdsPlaceholder":"Leave blank to use tag filter","excludeIdsLabel":"Exclude contact IDs","excludeIdsPlaceholder":"Always skip these contacts","contactPicker":{"includeLabel":"Include specific contacts","excludeLabel":"Exclude these contacts","includePlaceholder":"Search by name, email, phone or tag…","excludePlaceholder":"Search contacts to skip…","searching":"Searching…","hydrating":"Loading selected contacts…","noResults":"No matches","searchHint":"Type at least 2 characters to search","removeAria":"Remove {name}"},"audiencePreviewTitle":"Audience preview","audiencePreviewBtn":"Preview","audiencePreviewChecking":"Checking…","audiencePreviewCount":"{count} contacts match this filter.","audienceReachableLine":"Reachable right now: {reachable} of {total} (others fall outside the 24-hour messaging window and will be skipped).","audienceColdLine":"{count, plural, =1 {# contact} other {# contacts}} have never messaged you yet — cold sends carry extra risk. Review the warnings below.","audiencePreviewSamplePrefix":"e.g. ","audienceUnreachableWarning":"The contacts you picked have no identity on {channel}, so they're dropped from the audience. Either switch channels or remove the unreachable picks from the include list.","channelPacingHint":"This channel sends at ~{rate}. Messages are spaced out with random jitter so the platform doesn't flag the account for spam. Larger campaigns take longer — that's by design.","pacingInfo":{"rate":"Sends at ~{rate} to stay within provider limits","etaSeconds":"ETA ~{seconds}s","etaMinutes":"ETA ~{minutes, plural, =1 {# minute} other {# minutes}}"},"pacingWarning":{"title":"Account-ban risk — large send on a sensitive channel","description":"Sending this many messages from one WhatsApp / Messenger / Instagram account in a short window is exactly what their anti-spam systems look for. Comvix paces every message with random delays + jitter to mimic human behaviour, but on a brand-new number that's not always enough. Strongly consider splitting the audience into smaller waves over multiple days if this number is fresh or has no history of this kind of bulk send."},"createBtn":"Create campaign","creatingBtn":"Creating…","cancelBtn":"Cancel","toastLoadFailed":"Failed to load form data","toastPreviewFailed":"Preview failed","toastCreateFailed":"Failed to create campaign","prefill":{"bannerTitle":"Audience imported from Analytics","bannerDescription":"{count, plural, =0 {No contacts were resolved from this segment — paste contact IDs below or change the tag filter.} =1 {# contact ready to send — pulled from your selected customer segment.} other {# contacts ready to send — pulled from your selected customer segment.}}","bannerSource":"Source: {label}","bannerUnresolved":"{unresolved, plural, =1 {# email/phone didn't match an existing contact — it was skipped.} other {# emails/phones didn't match existing contacts — they were skipped.}}","bannerClear":"Start from scratch","bannerClearHint":"Remove the imported audience and start a blank campaign"}},"drawer":{"loading":"Loading…","overview":"Overview","recipients":"Recipients","messages":"Messages","close":"Close","titleFallback":"Campaign","message":"Message","deliveries":"Deliveries","deliveriesEmpty":"No deliveries yet. 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Pause, or rework the creative + landing page before spending more."}},"evidence":{"spend":"Spend","impressions":"Impressions","frequency":"Frequency","ctrCurrent":"CTR (now)","ctrPrevious":"CTR (prev)","ctrDrop":"CTR drop","roasCurrent":"ROAS (now)","roasPrevious":"ROAS (prev)","roasDrop":"ROAS drop","spendShare":"Spend share","purchaseShare":"Purchase share","purchases":"Purchases"}},"comparison":{"title":"What changed","windows":"{current} vs {previous}","loading":"Computing the comparison…","loadFailed":"Couldn't load the comparison","noMovers":"Not enough data yet — try a longer period or wait for the next sync.","showAll":"Show all metrics","flat":"No change worth flagging.","genericGood":"Trending in the right direction.","genericBad":"Trending the wrong way — worth a look.","genericNeutral":"Notable change.","periods":{"last_7_days":"7d vs prior 7d","last_14_days":"14d vs prior 14d","last_30_days":"30d vs prior 30d"},"metrics":{"spendCents":"Spend","impressions":"Impressions","clicks":"Clicks","purchases":"Purchases","revenueCents":"Revenue","ctr":"CTR","cpmCents":"CPM","cpcCents":"CPC","cpaCents":"CPA","roas":"ROAS","leads":"Leads","cplCents":"Cost per lead","engagement":"Engagement","engagementRate":"Engagement rate","cpeCents":"Cost per engagement","videoViews":"Video views","cpvCents":"Cost per view"},"interpret":{"cpaCents":{"down":"Cost per purchase improved.","up":"Cost per purchase climbed — check for ad fatigue or audience saturation."},"roas":{"up":"Each dollar of spend is bringing in more revenue.","down":"ROAS is sliding — your ad-page or offer mix may need refresh."},"ctr":{"up":"Creatives are pulling more clicks per impression.","down":"Click-through is fading — likely creative fatigue."},"spendCents":{"up":"You're spending more this period.","down":"Spend pulled back this period."},"revenueCents":{"up":"Revenue from ads grew.","down":"Revenue from ads shrank."},"purchases":{"up":"More conversions this period.","down":"Fewer conversions this period."},"cpcCents":{"down":"Click cost dropped.","up":"Click cost rose — auction competition or quality dip."},"cpmCents":{"down":"Reaching 1,000 people got cheaper.","up":"1,000-impression cost increased — auction got tighter."},"clicks":{"up":"More clicks this period.","down":"Fewer clicks this period."},"impressions":{"up":"Impressions grew.","down":"Impressions dropped."},"leads":{"up":"More leads captured this period.","down":"Lead volume dropped — review the audience or hook."},"cplCents":{"down":"Cost per lead improved.","up":"Cost per lead climbed — review form length or audience targeting."},"engagement":{"up":"Engagement volume grew.","down":"Engagement volume dropped."},"engagementRate":{"up":"More engagements per impression — creatives are resonating.","down":"Engagement rate is fading — likely creative fatigue."},"cpeCents":{"down":"Cost per engagement dropped.","up":"Cost per engagement climbed — auction tightened or relevance dipped."},"videoViews":{"up":"Video views grew.","down":"Video views dropped — review hook strength in the first 3 seconds."},"cpvCents":{"down":"Cost per view improved.","up":"Cost per view climbed."}},"table":{"metric":"Metric","previous":"Previous","current":"Current","delta":"Δ"}},"providers":{"facebook":"Meta Ads","facebookShort":"Meta","snapchat":"Snapchat Ads","snapchatShort":"Snap","tiktok":"TikTok Ads","linkedin":"LinkedIn Ads","google":"Google Ads","x":"X Ads","comingSoon":"Coming soon","comingSoonHint":"On the roadmap — we'll surface read-only insights for {provider} once their Marketing API integration ships."},"filter":{"all":"All","label":"Filter"},"connectMenu":{"label":"Connect ads","metaItem":"Meta (Facebook + Instagram)","metaSub":"OAuth — one click","snapItem":"Snapchat","snapSub":"Uses your Snap channel token","snapNoChannel":"Connect Snapchat under Channels first to enable ads.","tiktokItem":"TikTok","linkedinItem":"LinkedIn","googleItem":"Google","xItem":"X (Twitter)","comingSoonBadge":"Soon"},"snap":{"provisionFailed":"Couldn't list Snapchat ad accounts","noChannelTitle":"Connect Snapchat first","noChannelDescription":"Snapchat ads ride the same OAuth grant as the Snap channel. 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Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect ad accounts.","exchange_failed":"Facebook rejected the connection — your permissions may be invalid. Please try again.","no_ad_accounts":"That Facebook account has no ad accounts attached. Create or get added to one in Ads Manager first.","access_denied":"You cancelled the Facebook sign-in. No accounts were connected.","redirect_uri_mismatch":"Facebook blocked the redirect URL — this server's ads callback isn't whitelisted in your Meta app. Open Meta App Dashboard → Facebook Login for Business → Settings → Valid OAuth Redirect URIs, add the ads callback URL ({API_URL}/api/v1/meta-ads-oauth/callback), and retry. Note: the messaging callback (/api/v1/meta-oauth/callback) is a SEPARATE entry — both must be present.","invalid_client":"The Meta app credentials on this server (META_APP_ID / META_APP_SECRET) don't match what's configured in the Meta App Dashboard, or the app isn't in Live mode. Verify both env vars and the app's mode.","invalid_grant":"Facebook couldn't validate the consent — the code expired or was already used. Please retry the connection.","scope_not_granted":"Facebook didn't grant the ads_read or business_management permissions. Make sure you tick both on the consent screen — they're required to list ad accounts.","rate_limited":"Facebook is rate-limiting this Meta app. Wait a minute and try again. If it keeps happening, the app may need to graduate from sandbox to a higher rate tier in the Meta App Dashboard.","app_review_required":"Your Meta app needs Advanced Access on ads_read and business_management before it can connect production ad accounts. Submit for App Review in the Meta App Dashboard → App Review section.","business_verification_required":"Meta requires Business Verification on the app's owning Business before granting ads scopes in production. Complete it at https://business.facebook.com/settings/security under your Business.","unknown":"Something went wrong during the Facebook sign-in. Please try again."}},"list":{"loadingAccounts":"Loading accounts…","noActivityTitle":"No activity in the last 30 days","noActivityDescription":"Meta reports a rolling 30-day window. Zeros are expected for new accounts, paused campaigns, or accounts that were never spent on. Run a fresh sync once you start an ad.","syncedAtPrefix":" · synced {when}","neverSyncedSuffix":" · never synced","syncBtn":"Sync","detailsBtn":"Details","disconnectBtn":"Disconnect","confirmDisconnect":"Disconnect \"{name}\"?","totalsHeading":"Totals · last 30 days","metrics":{"impressions":"Impressions","reach":"Reach","clicks":"Clicks","conversions":"Conversions","spend":"Spend"}},"detail":{"back":"Back to ads","backToAccount":"Back to account","notFound":"Ad account not found.","loading":"Loading breakdown…","loadFailed":"Failed to load breakdown","empty":"No data for this dimension yet — run a sync first, or this account may not have run ads in the selected window.","emptyRestricted":"No {dim} data for this account. Meta strips sub-country geographic + demographic data for accounts targeting EU/EEA users (GDPR), and for placements with too few impressions to anonymise. 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Run a sync to refresh, or pick a wider date range.","backToCampaign":"Back to campaign","campaignTabs":{"adsets":"Ad Sets","ads":"All Ads"},"adsetCols":{"name":"Ad Set"},"creative":{"openPreview":"Open creative preview","noPreview":"No creative preview available — sync to refresh","viewLivePost":"View live post","close":"Close"},"csv":{"exportBtn":"Export CSV","currency":"Currency"},"trend":{"title":"Daily trend","totalsCompare":"Current: {current} · Previous: {previous}","metric":{"spend":"Spend","purchases":"Purchases","revenue":"Revenue","clicks":"Clicks","impressions":"Impressions"}},"funnel":{"title":"Conversion funnel","fromPrev":"of previous step","empty":"No funnel events recorded — install the Meta pixel and set up purchase / add-to-cart standard events to see the journey here.","impressions":"Impressions","linkClicks":"Link clicks","landingPageViews":"Landing page views","viewContent":"Viewed product","addToCart":"Added to cart","initiateCheckout":"Started checkout","purchases":"Purchases"},"preset":{"label":"{days}d"},"adCols":{"name":"Ad"},"tabs":{"campaigns":"Campaigns","funnel":"Funnel","geography":"Geography","demographics":"Demographics","devices":"Devices","placements":"Placements"},"compare":{"toggle":"Compare"},"frequencyAlert":{"warningTitle":"High frequency: {frequency}× per person","dangerTitle":"Creative fatigue: {frequency}× per person","body":"Each person in your audience is seeing the ad multiple times. Above 4×, click-through rates fall and CPMs rise. Refresh the creative or expand the targeting to lower the frequency."},"rankings":{"heading":"Meta rankings:","quality":"Quality","engagement":"Engagement","conversion":"Conversion","values":{"ABOVE_AVERAGE":"Above average","AVERAGE":"Average","BELOW_AVERAGE_35":"Below average (35%)","BELOW_AVERAGE_20":"Below average (20%)","BELOW_AVERAGE_10":"Below average (10%)","UNKNOWN":"Not enough data"}},"recommendations":{"title":"Meta recommendations","openInManager":"Open in Ads Manager"},"kpi":{"roas":"ROAS","revenue":"Revenue","purchases":"Purchases","engagement":"Engagement","leads":"Leads","messages":"Messages","cpa":"Cost per purchase","frequency":"Frequency"},"campaigns":{"cols":{"name":"Campaign","purchases":"Purchases","revenue":"Revenue","roas":"ROAS","engagement":"Engagement"}},"geo":{"city":"City","region":"Region","country":"Country"},"demo":{"age":"Age","gender":"Gender"},"placements":{"publisher":"Platform","position":"Position"},"cols":{"value":"Value","ctr":"CTR","cpa":"CPA","share":"% of spend"}},"picker":{"title":"Pick ad accounts to import","description":"A Business Manager can contain many ad accounts. 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Find it in Ads Manager → Settings.","nameLabel":"Display name (optional)","namePlaceholder":"Main Brand","currencyLabel":"Currency (optional)","currencyPlaceholder":"USD","tokenLabel":"Access token","tokenPlaceholder":"EAAG…","tokenHint":"Use a system user or long-lived page token with <code>ads_read</code>.","cancelBtn":"Cancel","connectBtn":"Connect","connectingBtn":"Connecting…","connectFailed":"Connect failed"}},"commerce":{"heading":"E-commerce","subheading":"Connect your storefronts so Comvix can sync products, orders and blog posts, and let the AI answer shopper questions with real inventory.","emailGateTitle":"Verify your email to access E-commerce","emailGateDescription":"Connecting a store to Comvix requires a verified email first. Click the link in your verification email, then come back here.","analytics":{"title":"Store snapshot","subtitle":{"30d":"Last 30 days · auto-refreshes every 5 minutes","dynamic":"Filters apply to every block on this page · auto-refreshes every 5 minutes"},"rangeLabel":"Range","range":{"today":"Today","last_7_days":"Last 7 days","last_30_days":"Last 30 days","last_90_days":"Last 90 days","this_month":"This month","last_month":"Last month","all_time":"All time"},"storeFilterLabel":"Store","allStores":"All stores","loading":"Loading store snapshot…","retry":"Try again","refreshFailed":"Couldn't refresh — try again in a moment.","forceSync":"Sync now","lastSynced":{"tooltip":"Time since the last successful pull from your storefront. Background sync runs every 5 minutes; click Sync now to refresh on demand.","never":"Never synced","justNow":"Just now","minutesAgo":"{count, plural, =1 {1 min ago} other {# min ago}}","hoursAgo":"{count, plural, =1 {1 hour ago} other {# hours ago}}","daysAgo":"{count, plural, =1 {1 day ago} other {# days ago}}"},"kpi":{"revenue":"Revenue","orders":"Orders","aov":"Avg order value","aovHint":"Total revenue ÷ number of orders. Tracks whether you're trending up-market or discounting too much.","unitsSold":"Units sold"},"multiCurrencyHint":"Showing {currency} — orders in other currencies excluded (no auto-conversion).","attention":{"pending":"Pending orders","pendingHint":"Awaiting payment or processing — chase the customer if it's been a while.","refundRate":"Refund rate","refundRateHint":"Refunded ÷ total orders. Above 5% suggests a product or fulfilment issue worth investigating.","refundCount":"{count, plural, =1 {1 order refunded} other {# orders refunded}}","cancelRate":"Cancel rate","cancelCount":"{count, plural, =1 {1 order cancelled} other {# orders cancelled}}"},"topProducts":{"title":"Top products","unitsSold":"{count, plural, =1 {1 unit sold} other {# units sold}}"},"statusBreakdown":{"title":"Order status mix"}},"velocity":{"title":"Sales velocity","subtitle":"Derived ratios over the last {days} days — the numbers that turn raw counts into decisions.","dailyRate":{"label":"Orders / day","sub":"Run-rate over the window","hint":"Total orders ÷ days in the window. Tells you whether you're a 50-orders-a-week store or a 50-orders-a-day store at a glance."},"fulfilment":{"label":"Fulfilment rate","sub":"{fulfilled} of {paid} paid orders","hint":"Paid orders that didn't end up cancelled or refunded. Below 90% suggests a fulfilment, stock, or quality issue worth investigating."},"repeat":{"label":"Repeat customers","sub":"Bought more than once","hint":"Share of unique customers who placed at least 2 orders. The single most-correlated metric with long-term store health."}},"dayOfWeek":{"title":"When customers buy","subtitle":"Order count by weekday over the last 30 days.","tooltip":"{day}: {orders} orders · {revenue}","peak":"Peak","insight":"{day} is your peak day — schedule WhatsApp campaigns, staff support, and avoid pausing ad spend then.","days":{"sun":"Sun","mon":"Mon","tue":"Tue","wed":"Wed","thu":"Thu","fri":"Fri","sat":"Sat"}},"insights":{"comparison":{"title":"vs previous period","subtitle":"How this window stacks up against the matched window right before it. 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Chase the customer or the gateway to unlock it."}},"mix":{"title":"Customer mix","insight":"{vip, plural, =0 {} other {You have # VIPs }} {atRisk, plural, =0 {} other {and # at-risk customers worth a quick check-in.}}","segmentTooltip":"{segment}: {count} customers ({pct}%)","segments":{"new":"New","repeat":"Repeat","vip":"VIP","at_risk":"At risk","churned":"Churned"}},"topRevenue":{"title":"Top products by revenue","subtitle":"Same products, ranked by money brought in ({currency}) instead of units. Reveals high-margin earners volume rankings hide.","unitsSuffix":" units"},"aovTrend":{"title":"AOV trend","subtitle":"Average order value per day in {currency}. 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Switch tabs to see who fits each segment.","rowMeta":"{orders, plural, =1 {1 order} other {# orders}} · last order {days, plural, =0 {today} =1 {yesterday} other {# days ago}}","segments":{"all":"All","new":"New","repeat":"Repeat","vip":"VIP","at_risk":"At risk","churned":"Lost"},"empty":{"all":"No customers yet — they'll appear here as soon as you receive your first paid order.","new":"No new customers in this window. New customers are first-time buyers within the period.","repeat":"No repeat customers yet. Repeat = at least 2 orders. Keep delivering value and they'll come back.","vip":"No VIPs yet — VIP requires 3+ orders OR top 20% by spend. Reward your best customers when they cross the line.","at_risk":"No at-risk customers — that's a good thing. At-risk = haven't ordered in 60–90 days after being a frequent buyer.","churned":"No churned customers in this window. Churned = haven't ordered in 90+ days."}},"needsBrand":"Pick a brand from the top bar to connect its storefronts.","loadFailed":"Couldn't load connected stores.","empty":{"title":"No storefronts connected yet","description":"Link Shopify, WooCommerce, or Salla to start syncing. You can add more than one store per brand."},"providers":{"shopify":{"name":"Shopify","tagline":"Admin API access token","badge":"Most merchants"},"woocommerce":{"name":"WooCommerce","tagline":"REST consumer key + secret"},"magento":{"name":"Magento","tagline":"Coming soon","soon":true},"custom":{"name":"Custom / Headless","tagline":"Coming soon","soon":true},"salla":{"name":"Salla","tagline":"Added based on requests from several Saudi subscribers."}},"status":{"CONNECTED":"Connected","PENDING":"Pending","DISCONNECTED":"Disconnected","ERROR":"Needs attention"},"list":{"heading":"Connected stores","connectedAt":"Connected {date}","missingCreds":"Credentials missing — reconnect to re-enter them.","productCount":"{count, plural, =0 {No products yet} =1 {1 product} other {# products}}","actions":{"rename":"Rename","reconnect":"Reconnect","disconnect":"Disconnect"}},"sync":{"button":"Sync now","running":"Syncing…","success":"Synced {synced, number} products ({total, number} in catalogue).","ordersSuccess":"Also synced {synced, number} orders ({total, number} in history).","ordersFailed":"Products synced — couldn't sync orders: {reason}. The API key may not have orders access.","pagesSuccess":"Also synced {synced, number} store pages ({total, number} total). The AI can now quote your policies.","pagesFailed":"Pages didn't sync: {reason}. Shipping / return policy answers will stay generic until this is fixed.","postsSuccess":"Also synced {synced, number} blog posts ({total, number} total).","postsFailed":"Blog posts didn't sync: {reason}.","failed":"Sync failed. Check credentials or try again shortly."},"products":{"viewButton":"View products","title":"Products in {name}","description":"Cached catalogue the AI can reference when replying. Search by name or SKU.","searchPlaceholder":"Search by product name or SKU…","addButton":"Add product","empty":"No products cached yet — run a sync to pull them in.","emptySearch":"No products match that search.","loadFailed":"Couldn't load products.","close":"Close","sku":"SKU: {sku}","stock":{"instock":"In stock","outofstock":"Out of stock","onbackorder":"On backorder"},"actions":{"edit":"Edit product","delete":"Delete product"},"form":{"titleCreate":"Add a product","titleEdit":"Edit product","descriptionCreate":"We'll publish this to your storefront and cache it locally so the AI can reference it immediately.","descriptionEdit":"Changes are pushed to the storefront and the local cache is refreshed.","fields":{"name":"Name","status":"Visibility","sku":"SKU","regularPrice":"Regular price","salePrice":"Sale price","priceHint":"Decimal with up to 4 places. Leave blank for a priceless / enquire product.","shortDescription":"Short description","description":"Full description","loadingDetail":"Loading current text…","manageStock":"Track stock quantity","manageStockHint":"Turn on to decrement inventory on every sale. Leave off to manage availability with a simple in/out toggle.","stockQuantity":"Units on hand","stockStatus":"Availability","stockStatusDefault":"Default (per your store)","categories":"Categories","tags":"Tags","categoriesPlaceholder":"Start typing to pick a category…","tagsPlaceholder":"Start typing to pick a tag…","chipsHint":"Pick existing categories from your store, or type a new name — it'll be created on save."},"picker":{"loading":"Loading options from your store…","noResults":"No matches. Keep typing to create a new one.","createNew":"Create \"{name}\"","remove":"Remove {name}"},"images":{"label":"Images","hint":"The first image is the product thumbnail. Add more to build the gallery. 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Compress it or use a smaller image.","remove":"Remove image","moveUp":"Move up","moveDown":"Move down"},"statusOptions":{"publish":"Published","draft":"Draft","pending":"Pending review","private":"Private"},"submitCreate":"Add product","submitEdit":"Save changes","submitting":"Saving…","cancel":"Cancel","pendingChanges":"Your edits (including image deletions and reorders) are staged — they apply to the storefront only after you click Save changes.","successCreate":"Product added.","successEdit":"Product updated.","failed":"Couldn't save the product. Double-check the fields and try again.","wpAppPasswordRequired":"To upload product images, reconnect this store and add a WordPress username + Application Password. Generate one in WP Admin → Users → Profile → Application Passwords — the WooCommerce REST key alone can't write to the media library.","wpMediaAuthFailed":"WordPress rejected the Application Password for media uploads. Regenerate it in WP Admin → Users → Profile → Application Passwords and reconnect the store.","reconnectCta":"Reconnect store"},"delete":{"title":"Delete {name}?","description":"We'll remove it from the storefront and stop surfacing it in AI answers. By default it moves to WordPress Trash — recoverable from your WP admin.","forceLabel":"Delete permanently","forceHint":"Skip the trash. The product cannot be restored after this.","confirm":"Move to trash","confirmForce":"Delete permanently","cancel":"Keep product","success":"Product deleted.","failed":"Couldn't delete the product."}},"orders":{"viewButton":"View orders","title":"Orders in {name}","description":"Orders synced from your storefront. Search by number, customer name, email, or phone.","searchPlaceholder":"Search by order # or customer…","empty":"No orders cached yet — run a sync to pull them in.","emptySearch":"No orders match that search.","loadFailed":"Couldn't load orders.","close":"Close","headers":{"order":"Order","customer":"Customer","items":"Items","total":"Total","placed":"Placed"},"sync":{"button":"Sync now","running":"Syncing…","success":"Synced {synced, number} orders ({total, number} in total).","failed":"Couldn't sync orders. Check credentials or try again shortly.","full":"Full refresh","fullHint":"Re-pull every order regardless of when we last synced. Use this if you suspect orders are missing on Comvix but visible on your storefront."},"orderNumber":"Order #{number}","itemCount":"{count, plural, =0 {No items} =1 {1 item} other {# items}}","placedAt":"Placed {date}","guestCustomer":"Guest checkout","customerLine":"{name} · {contact}","filters":{"label":"Status","all":"All statuses","pending":"Pending payment","processing":"Processing","on-hold":"On hold","completed":"Completed","cancelled":"Cancelled","refunded":"Refunded","failed":"Failed","trash":"Trash"},"range":{"label":"Date range","all_time":"All time","today":"Today","last_7_days":"Last 7 days","last_30_days":"Last 30 days","last_90_days":"Last 90 days","this_month":"This month","last_month":"Last month"},"detail":{"title":"Order {number}","lineItems":"Line items","noLineItems":"No line items on this order.","lineItemQty":"× {quantity}","lineItemSku":"SKU: {sku}","shippingHeading":"Shipping address","billingHeading":"Billing address","totals":"Totals","subtotalLabel":"Subtotal","shippingLabel":"Shipping","taxLabel":"Tax","discountLabel":"Discount","totalLabel":"Total","paymentHeading":"Payment","loadFailed":"Couldn't load order details.","loading":"Loading order…","statusHeading":"Status","statusChangeHint":"Changing the status pushes the update to your storefront and sends any automated emails WooCommerce is configured to send.","statusSave":"Update status","statusSaving":"Updating…","statusSuccess":"Status updated to {status}.","statusFailed":"Couldn't update the status.","notesHeading":"Notes","notesLoading":"Loading notes…","notesLoadFailed":"Couldn't load notes.","notesEmpty":"No notes on this order yet.","notesPlaceholder":"Write a note — e.g. called customer, confirmed delivery slot.","notesCustomerFacing":"Email this to the customer","notesCustomerFacingHint":"When checked, WooCommerce sends this note as a customer-facing email. Leave off for internal-only notes.","notesSubmit":"Add note","notesSubmitting":"Adding…","notesSuccess":"Note added.","notesSuccessCustomer":"Note added and emailed to the customer.","notesFailed":"Couldn't add the note.","notesDelete":"Delete note","notesDeleteConfirm":"Delete this note? This cannot be undone.","notesDeleteSuccess":"Note deleted.","notesDeleteFailed":"Couldn't delete the note.","notesTypeCustomer":"Customer-facing","notesTypeInternal":"Internal","notesAuthorSystem":"System","notesAuthor":"{author}"}},"posts":{"viewButton":"View posts","title":"Posts in {name}","description":"Blog posts synced from your storefront. The assistant can cite them when answering questions.","searchPlaceholder":"Search by title…","empty":"No posts cached yet — run a sync to pull them in.","emptySearch":"No posts match that search.","loadMore":"Load more","loadFailed":"Couldn't load posts.","close":"Close","sync":{"button":"Sync now","running":"Syncing…","success":"Synced {synced, number} posts ({total, number} in total).","failed":"Couldn't sync posts. Check the site URL and try again."},"countBadge":"{count, plural, =0 {} =1 {1 post} other {# posts}}","publishedAt":"Published {date}","author":"by {name}","authorUnknown":"Unknown author","filters":{"label":"Status","all":"All statuses","publish":"Published","draft":"Draft","pending":"Pending review","private":"Private","future":"Scheduled"},"detail":{"title":"{title}","loading":"Loading post…","loadFailed":"Couldn't load post details.","openOriginal":"Open original","noContent":"This post has no body yet.","metadataHeading":"Details","publishedLabel":"Published","modifiedLabel":"Last modified","statusLabel":"Status","authorLabel":"Author","categoriesLabel":"Categories","tagsLabel":"Tags","none":"—"},"edit":{"button":"Edit","title":"Edit post","description":"Changes are pushed to WordPress and the local cache is refreshed. 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Useful for irregular schedules — sessions, pop-ups, or guest hours.","exceptionsOnlyWarning":"Heads-up: weekly working hours are ignored once this is on. You must publish date+time windows in the resource's One-off availability section, or this service will look closed to customers.","noResourcesYet":"Add a resource first to assign it here.","add":"Add","save":"Save","delete":"Delete","empty":"No services yet. Add what your customers can book.","confirmDelete":"Delete this service? Existing bookings keep their service label.","toasts":{"created":"Service added","updated":"Service updated","deleted":"Service removed","failed":"Couldn't save the change"}},"customers":{"title":"Booking customers","description":"Every unique person who has booked at this brand — grouped by email, phone, or name.","searchPlaceholder":"Search by name, email, or phone…","search":"Search","clearSearch":"Clear search","total":"{count, plural, =0 {No customers} =1 {1 customer} other {# customers}}","showing":"Showing {from}–{to} of {total}","prevPage":"Previous","nextPage":"Next","bookings":"{count, plural, =0 {No bookings} =1 {1 booking} other {# bookings}}","upcoming":"{count, plural, =1 {1 upcoming} other {# upcoming}}","lastBookingAt":"Last booking {when}","empty":{"title":"No customers yet","description":"Customers appear here as soon as they book — through the public widget or added by your team.","descriptionFiltered":"No customer matches that search. Try a different name, email, or phone."},"toasts":{"loadFailed":"Couldn't load customers"}}},"payments":{"page":{"title":"Payments","description":"Generate hosted payment links and track receipts. Connect Stripe or PayMob to start collecting."},"noBrand":"Pick a brand from the workspace switcher to manage payments.","tabs":{"links":"Links","providers":"Providers"},"toasts":{"loadFailed":"Couldn't load payment data"},"filters":{"search":"Search","searchPlaceholder":"reference, customer, description…","status":"Status","statusAll":"All","from":"From","to":"To","paginationRange":"{from}–{to} of {total}","paginationEmpty":"0 links","statusOpts":{"PENDING":"Pending","SUCCEEDED":"Paid","FAILED":"Failed","EXPIRED":"Expired","CANCELLED":"Cancelled","REFUNDED":"Refunded","PARTIALLY_REFUNDED":"Partially refunded"}},"links":{"newLink":"New link","countLabel":"{n} payment link(s)","bulkSelectAll":"Select all on this page","bulkSelectRow":"Select link","bulkSelected":"{n} selected","bulkCancelPending":"Cancel pending","bulkCancelled":"{n} pending links cancelled","bulkClear":"Clear","confirmBulkCancel":"Cancel {n} pending links? Already-paid links are skipped.","noDescription":"No description","copy":"Copy","copied":"Copied","copyReference":"Copy reference (the customer puts this on their bank wire)","open":"Open","cancel":"Cancel","refund":"Refund","markAsPaid":"Mark as paid","confirmCancel":"Cancel this pending link? It can't be paid after this.","refundPrompt":"Refund amount (leave empty for a full {amount} refund):","manualConfirmPrompt":"Confirm receipt of {amount}? Add an optional note (driver name, transfer ref, etc.):","emptyTitle":"No payment links yet","emptyDescription":"Click \"New link\" to generate your first hosted-checkout URL.","emptyNoProviderTitle":"Connect a payment provider first","emptyNoProviderDescription":"Add Stripe or PayMob credentials so you can start minting payment links for your customers.","emptyNoProviderCta":"Connect a provider","status":{"PENDING":"Pending","SUCCEEDED":"Paid","FAILED":"Failed","EXPIRED":"Expired","CANCELLED":"Cancelled","REFUNDED":"Refunded","PARTIALLY_REFUNDED":"Partially refunded"},"toasts":{"cancelled":"Link cancelled","cancelFailed":"Couldn't cancel the link","refunded":"Refund issued","refundFailed":"Refund failed","refundInvalidAmount":"Enter a positive amount","copyFailed":"Couldn't copy","manualConfirmed":"Marked as paid","manualConfirmFailed":"Couldn't mark as paid"},"form":{"title":"New payment link","providerField":"Provider","amountField":"Amount","currencyField":"Currency","descriptionField":"Description","descriptionPlaceholder":"Booking deposit, invoice #1234, …","customerNameField":"Customer name","customerEmailField":"Customer email","customerPhoneField":"Customer phone","create":"Create link","cancel":"Cancel","invalidAmount":"Enter a positive amount","toastCreated":"Payment link created — URL copied to clipboard","toastFailed":"Couldn't create the payment link"}},"providers":{"emptyTitle":"No payment provider connected","emptyDescription":"Connect Stripe or PayMob credentials so the dashboard can mint hosted-checkout links for your customers.","primaryBadge":"Primary","inactiveBadge":"Disabled","webhookHint":"Webhook URL","makePrimary":"Make primary","edit":"Edit","disable":"Disable","enable":"Enable","delete":"Delete","confirmDelete":"Delete the {label} provider config? Existing pending links will fail to verify webhooks.","toasts":{"added":"Provider connected","addFailed":"Couldn't connect the provider","primaryChanged":"Primary provider updated","activated":"Provider enabled","deactivated":"Provider disabled","updateFailed":"Couldn't update the provider","updated":"Provider updated","deleted":"Provider removed","deleteFailed":"Couldn't remove the provider"},"add":{"STRIPE":"Connect Stripe","PAYMOB":"Connect PayMob","TAP":"Connect Tap","IYZICO":"Connect iyzico","MERCADOPAGO":"Connect MercadoPago","HYPERPAY":"Connect HyperPay","COD":"Cash on delivery","BANK_TRANSFER":"Bank transfer","WHATSAPP":"Connect WhatsApp"},"paywall":{"title":"Unlock international payment processing","description":"Tap, iyzico, MercadoPago, HyperPay and PayMob are part of the Payment processing add-on (€5/mo). Stripe (commission-based), COD and Bank transfer are always free.","modalTitle":"Unlock {provider}","modalDescription":"This payment provider needs the Payment processing add-on. Activate now to use it for your customers.","modalAddonName":"Payment processing add-on","modalPrice":"$$5/mo","modalPriceHint":"Cancel anytime from Settings → Subscriptions","cadenceMonthlyLabel":"Monthly","cadenceMonthlyPrice":"$$5/mo","cadenceMonthlyHint":"Cancel anytime","cadenceYearlyLabel":"Yearly","cadenceYearlyPrice":"$$50/yr","cadenceYearlyHint":"$$4.17/mo · 2 months free","cadenceYearlySaveBadge":"Save 17%","unlocksTap":"Tap Payments","unlocksIyzico":"iyzico","unlocksMercadoPago":"MercadoPago","unlocksHyperPay":"HyperPay","unlocksPayMob":"PayMob","billingNote":"Card details stay on this page — no external checkout, no redirect.","cancel":"Not now","activate":"Activate add-on","continueToCard":"Continue","cardEntryDescription":"Enter your card details — payment stays on this page.","cardEntryMonthlyHint":"You'll be charged $5/mo. Cancel anytime.","cardEntryYearlyHint":"You'll be charged $50/yr. Cancel anytime.","back":"Back","payMonthly":"Pay $5/mo","payYearly":"Pay $50/yr","stripeMissing":"Stripe is not configured (NEXT_PUBLIC_STRIPE_PUBLISHABLE_KEY missing). Set the env var and reload to enable card entry.","activated":"Add-on activated — you can now connect this provider","activateFailed":"Couldn't activate the add-on","toast":"Add-on required","toastDescription":"This payment provider requires the Payment processing add-on."},"stripeForm":{"title":"Connect Stripe","oauthPanelTitle":"Connect with one click","oauthPanelBody":"Sign in to Stripe (or create an account in 2 minutes) — we'll handle the keys + webhooks for you. No copy-paste needed.","oauthPanelButton":"Connect with Stripe","manualSectionDivider":"Or paste your own keys","webhookSetupTitle":"Step 1 — add this webhook URL to Stripe","webhookSetupBody":"In Stripe Dashboard → Developers → Webhooks → Add endpoint, paste the URL below and subscribe to events: checkout.session.completed, checkout.session.expired, charge.refunded.","openStripe":"Open Stripe webhooks","labelField":"Display label","secretKeyField":"Secret key","secretKeyHint":"From Stripe Dashboard → Developers → API keys.","webhookSecretField":"Webhook signing secret","webhookSecretHint":"Shown once when you create the webhook endpoint above. Starts with whsec_.","publishableKeyField":"Publishable key","connectAccountField":"Stripe Connect account ID","connectAccountHint":"Optional — `acct_...` from Stripe Connect. When set, Comvix routes a small commission per transaction (configurable). Leave empty if you're using your own Stripe account directly.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Secret key and webhook secret are required"},"paymobForm":{"title":"Connect PayMob","webhookSetupTitle":"Step 1 — add this transaction processed callback to PayMob","webhookSetupBody":"In PayMob Dashboard → Developers → Payment Integrations → edit your card integration → set \"Transaction processed callback\" to the URL below.","labelField":"Display label","apiKeyField":"API key","apiKeyHint":"From PayMob Dashboard → Settings → Account info.","integrationIdField":"Integration ID","integrationIdHint":"Numeric — from your card-payment integration.","iframeIdField":"Iframe ID","iframeIdHint":"Numeric — from PayMob → Developers → Iframes.","hmacSecretField":"HMAC secret","hmacSecretHint":"From PayMob → Settings → Account info → HMAC.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"All four fields are required"},"codForm":{"title":"Cash on delivery","description":"No online payment — the customer pays cash when they receive the order. After delivery, click \"Mark as paid\" on the order in your dashboard to confirm.","labelField":"Display label","instructionsField":"Customer instructions","instructionsHint":"Shown on the payment page so the customer knows what to expect.","instructionsPlaceholder":"Have exact change ready. Driver will text before arrival.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel"},"bankTransferForm":{"title":"Bank transfer","description":"Customer wires the amount to your account, you confirm receipt manually. Lets unregistered businesses (no card processor) still take orders online.","labelField":"Display label","bankNameField":"Bank name","accountHolderField":"Account holder","ibanField":"IBAN","swiftField":"SWIFT / BIC","instructionsField":"Customer instructions","instructionsHint":"Shown on the payment page next to your bank details.","instructionsPlaceholder":"Please add the order reference to the wire description.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Bank name, account holder and IBAN are required"},"stripeConnect":{"connectButton":"Connect with Stripe","connectedAs":"Connected: {acct}","disconnect":"Disconnect","disconnectTitle":"Disconnect Stripe Connect?","disconnectDescription":"New payments will no longer route through Comvix Connect. Existing in-flight checkouts will still finish on Stripe. You can reconnect anytime.","disconnected":"Stripe Connect disconnected"},"tapForm":{"title":"Connect Tap Payments","webhookSetupTitle":"Add this webhook URL to your Tap account","webhookSetupBody":"In Tap Dashboard → Developers → Webhooks, paste the URL below to receive payment + refund notifications.","labelField":"Display label","secretKeyField":"Secret key","secretKeyHint":"From Tap Dashboard → Developers → API Keys. Starts with sk_test_ or sk_live_.","publicKeyField":"Public key","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Secret key is required"},"iyzicoForm":{"title":"Connect iyzico","webhookSetupTitle":"Add this callback URL to your iyzico account","webhookSetupBody":"iyzico's checkout form bounces customers back to this URL after payment. Configure it as your callbackUrl/notification URL in the iyzico merchant panel.","labelField":"Display label","apiKeyField":"API key","apiKeyHint":"From iyzico merchant panel → Settings → API Keys.","secretKeyField":"Secret key","secretKeyHint":"Paired with the API key above. Used for HMAC signing.","sandboxField":"Use sandbox endpoint (testing)","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"API key and secret key are required"},"mercadopagoForm":{"title":"Connect MercadoPago","webhookSetupTitle":"Add this notification URL to your MercadoPago app","webhookSetupBody":"In MercadoPago Developers → Your Application → Webhooks, paste the URL below and subscribe to: payment events.","labelField":"Display label","accessTokenField":"Access token","accessTokenHint":"From MercadoPago Developers → Your Application → Credentials. Production: APP_USR-… / Test: TEST-…","publicKeyField":"Public key","webhookSecretField":"Webhook secret","webhookSecretHint":"Optional — enables signature verification on incoming notifications.","defaultCurrencyField":"Default currency","defaultCurrencyHint":"ISO code (ARS, BRL, MXN, CLP, COP, PEN, UYU, USD).","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Access token is required"},"hyperpayForm":{"title":"Connect HyperPay","webhookSetupTitle":"Add this notification URL to HyperPay","webhookSetupBody":"In HyperPay merchant portal → Administration → Webhooks, paste the URL below to receive payment + refund notifications.","labelField":"Display label","accessTokenField":"Access token (Bearer)","accessTokenHint":"Generated in HyperPay merchant portal → Administration → Account Data.","entityIdField":"Entity ID","entityIdHint":"Channel/entity id from your HyperPay configuration. Each acquiring channel (test/live, card scheme group, currency) has its own.","webhookSecretField":"Webhook secret","webhookSecretHint":"Optional — for signature verification on incoming notifications.","sandboxField":"Use sandbox endpoint (eu-test.oppwa.com)","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Access token and entity ID are required"}},"stripeConnect":{"callback":{"pendingTitle":"Finishing Stripe connection…","pendingDescription":"Securely linking your Stripe account to Comvix. This usually takes a couple of seconds.","successTitle":"Connected!","successDescription":"Your Stripe account is now linked. Redirecting you back to providers…","errorTitle":"Couldn't finish the connection","genericError":"Something went wrong while linking your Stripe account.","missingParams":"Missing OAuth parameters in the callback URL.","noBrand":"No active brand. Please switch to the brand you started the connection from and try again.","success":"Stripe connected — you can now collect payments through Comvix.","backToProviders":"Back to providers"}}},"catalog":{"page":{"title":"Catalog","description":"Sell directly through Comvix — products, public storefront, orders. Independent of Shopify/WooCommerce integrations."},"noBrand":"Pick a brand from the workspace switcher to manage your catalog.","viewStorefront":"View storefront","tabs":{"products":"Products","storefront":"Storefront","categories":"Categories","orders":"Orders","customers":"Customers","coupons":"Coupons","loyalty":"Loyalty","shipping":"Shipping","reviews":"Reviews","newsletter":"Newsletter"},"help":{"title":"What's on this page","intro":"Catalog runs your direct-selling experience — products, storefront chrome, orders, promo codes, loyalty.","tabs":{"products":"Add, edit, import, or bulk-update the items you sell.","storefront":"Toggle the public store on/off, set the hero, default currency, and storefront-wide options.","categories":"Curate the category tiles customers see below the hero on the public storefront.","orders":"Every order placed through your storefront — search, filter, view receipts.","customers":"People who created accounts on your public storefront. See their order count, last visit, and saved addresses at a glance.","coupons":"Issue promo codes (percent or fixed amount) customers redeem at checkout.","loyalty":"Run a points program — auto-credit on every paid order, redeem at checkout.","shipping":"Define shipping zones and rates that apply at checkout based on the customer's country.","reviews":"Approve or reject customer-submitted product reviews before they go public."}},"shipping":{"title":"Shipping zones","description":"Group countries into zones with a flat rate per order. Free shipping kicks in at the threshold.","loading":"Loading zones…","empty":"No shipping zones yet — add one below to charge shipping at checkout.","addZone":"Add a zone","addZoneCta":"Add zone","zoneName":"Zone name","zoneNameHint":"e.g. \"Domestic\" or \"International\".","zoneNamePlaceholder":"Domestic","countries":"Countries","countriesHint":"Comma-separated ISO codes (SA, AE, KW). Leave empty for a catch-all zone.","rate":"Rate per order","rateHint":"Flat fee in your default currency.","ratePerKg":"Per-kg surcharge","ratePerKgHint":"Optional. Added on top of the base rate, rounded up to the next whole kilogram. Leave blank for flat-rate-only zones.","threshold":"Free shipping over","thresholdHint":"Optional — orders ≥ this subtotal pay zero shipping.","freeOver":"Free over","catchAll":"Any country","edit":"Edit","save":"Save","cancel":"Cancel","deleteConfirm":"Delete this shipping zone?","errors":{"invalidRate":"Rate must be a non-negative number","createFailed":"Couldn't create zone","saveFailed":"Couldn't save zone","deleteFailed":"Couldn't delete zone"},"toasts":{"created":"Zone added","saved":"Zone saved","deleted":"Zone deleted"}},"customers":{"title":"Storefront customers","description":"Registered shoppers — people who created an account on your public storefront. Includes order history snapshot.","searchPlaceholder":"Search by name, email, or phone…","search":"Search","clearSearch":"Clear search","total":"{count, plural, =0 {No customers} =1 {1 customer} other {# customers}}","showing":"Showing {from}–{to} of {total}","prevPage":"Previous","nextPage":"Next","addresses":"{count, plural, =1 {1 address} other {# addresses}}","orders":"{count, plural, =0 {No orders} =1 {1 order} other {# orders}}","lastLoginAt":"Last seen {when}","neverLoggedIn":"Hasn't returned since signup","lastOrderAt":"Last order {when}","empty":{"title":"No registered customers yet","description":"Customers appear here the first time someone signs into your storefront. Share your storefront link to start collecting accounts.","descriptionFiltered":"No customer matches that search. Try a different name, email, or phone."},"toasts":{"loadFailed":"Couldn't load customers"}},"newsletter":{"title":"Newsletter signups","description":"Customers who subscribed via the storefront footer. Export the list and feed it into your email tool.","exportCsv":"Export CSV","searchPlaceholder":"Search email…","totalCount":"{count} subscribers","loading":"Loading…","loadFailed":"Couldn't load signups","empty":"No signups yet — when customers fill the footer form they'll appear here.","emptySearch":"No matches for that search.","prev":"Previous","next":"Next","pageNofTotal":"Page {n} of {total}","selectedCount":"{count} selected","selectAll":"Select all","selectAllOnPage":"Select all on this page ({count})","selectRow":"Select {email}","clearSelection":"Clear","copySelected":"Copy emails","unsubscribeReminder":"Every bulk campaign sent to this list must contain an unsubscribe link. Most email platforms (Mailchimp, Resend, Sendinblue) add one automatically. A public one-click unsubscribe URL is also available — include it manually if needed: /s/[your-brand]/unsubscribe?email=","toasts":{"copied":"{count} emails copied to clipboard","copyFailed":"Couldn't copy","staged":"{count} emails staged — paste them into the recipients field on the next page"}},"reviews":{"title":"Customer reviews","description":"Approve reviews from verified buyers before they appear on your storefront.","loading":"Loading reviews…","empty":{"pending":"No reviews waiting for moderation.","approved":"No approved reviews yet.","rejected":"No rejected reviews."},"tab":{"pending":"Pending","approved":"Approved","rejected":"Rejected"},"forProduct":"For","approve":"Approve","reject":"Reject","masterToggleLabel":"Allow customers to leave reviews","masterToggleHint":"When off, the review form and review listing are hidden across your entire storefront. Existing reviews stay in the database — flipping back on restores them.","toasts":{"approved":"Review approved","rejected":"Review rejected","failed":"Couldn't update review","enabled":"Reviews enabled","disabled":"Reviews disabled"}},"categoriesPanel":{"title":"Storefront categories","description":"Curated category list shown as a tile band on the storefront and as autocomplete in the product editor.","showBandLabel":"Show category band on the storefront","showBandDescription":"When on, a row of category tiles appears below the hero. Customers click a tile to jump to that section.","suggestionsLabel":"Categories already used in products","suggestionsDescription":"Promote a free-text category to the curated list with one click.","itemsLabel":"Categories","addCategory":"Add category","emptyHint":"No categories yet. Add one above or click a suggestion.","slugField":"Slug","nameField":"Name","localeEn":"English","addLocale":"Add other languages","image":"Image","imageMustBeImage":"Pick an image file (PNG / JPG / WebP).","imageTooLarge":"Image is over 4 MB.","imageUploadFailed":"Couldn't upload the image","moveUp":"Move up","moveDown":"Move down","removeCategory":"Remove category","save":"Save categories","saved":"Categories saved","saveFailed":"Couldn't save categories"},"toasts":{"loadFailed":"Couldn't load catalog data"},"products":{"newProduct":"New product","exportCsv":"Export CSV","exportHint":"Download every product as a spreadsheet — edit and re-import to bulk-update.","importCsv":"Import CSV","importHint":"Upload a CSV (use the export as a template). Existing products match by slug; new ones are created.","importDialog":{"title":"Bulk import products","description":"Upload a CSV with one row per product. Existing products are matched by slug; new slugs become new products.","step1":"Download the template (header row + one example).","step2":"Open it in Excel or Google Sheets, fill in your products, save as CSV.","step3":"Pick the file below — we'll show you exactly which rows imported, updated, or were skipped.","downloadTemplate":"Download template","pickFile":"Pick CSV file","close":"Close"},"countLabel":"{n} product(s)","countFiltered":"{shown} of {total} product(s)","searchPlaceholder":"Search by name or SKU…","filterAllCategories":"All categories","filterAllStatuses":"All statuses","orderingHint":"Products are sorted by the manual position you set in the editor, then by newest first. The same order is used on the public storefront — the storefront groups products by category when you set one.","filterActive":"Active only","filterInactive":"Disabled only","noFilterMatches":"No products match the filters.","clearFilters":"Clear filters","bulkSelectAll":"Select all on this view","bulkSelectRow":"Select product","bulkSelected":"{n} selected","bulkEnable":"Enable","bulkDisable":"Disable","bulkDelete":"Delete","bulkClear":"Clear","confirmBulkDelete":"Delete {n} products? Existing orders keep their snapshot but the products disappear from the storefront.","emptyTitle":"No products yet","emptyDescription":"Add your first product to start building your storefront.","edit":"Edit","delete":"Delete","enable":"Enable","disable":"Disable","disabled":"Disabled","stockLabel":"{n} in stock","confirmDelete":"Delete this product? Existing orders keep their snapshot but the product disappears from the storefront.","type":{"PHYSICAL":"Physical","DIGITAL":"Digital","SERVICE":"Service"},"toasts":{"created":"Product created","updated":"Product saved","deleted":"Product removed","deleteFailed":"Couldn't delete the product","updateFailed":"Couldn't update the product","bulkUpdated":"{n} products updated","bulkDeleted":"{n} products deleted","exportFailed":"Couldn't export products","importFailed":"Couldn't import products","imported":"Imported: {created} created, {updated} updated, {skipped} skipped","csvOnly":"Only .csv files are accepted","csvTooLarge":"CSV is over 4 MB — split it into smaller batches","rowPrefix":"Row {row}"}},"editor":{"createTitle":"New product","editTitle":"Edit product","nameSection":"Name & description","nameField":"Name","descriptionField":"Description","addLocale":"Add language","removeLocale":"Remove this language","pricingSection":"Pricing","priceField":"Price","currencyField":"Currency","addCurrency":"Add another currency","imagesSection":"Images","imagesHint":"First image is the main thumbnail. Up to 20 images, each ≤ 4 MB.","imageMustBeImage":"Pick an image file (PNG / JPG / WebP / SVG).","imageTooLarge":"Image is over 4 MB. Compress it first.","imageUploadFailed":"Couldn't upload the image","inventorySection":"Inventory & meta","typeField":"Type","type":{"PHYSICAL":"Physical","DIGITAL":"Digital","SERVICE":"Service"},"skuField":"SKU","categoryField":"Category","categoryPlaceholder":"Type or pick from existing — apparel, food, sale…","tagsField":"Tags","tagsPlaceholder":"comma, separated, list","trackInventory":"Track stock quantity","stockField":"Stock quantity","allowBackorder":"Allow ordering when out of stock","seoSection":"SEO & cross-sell","metaTitleField":"Meta title (search results)","metaTitlePlaceholder":"Defaults to product name","metaDescriptionField":"Meta description","metaDescriptionPlaceholder":"Short snippet shown in Google + social cards","ogImageField":"Social share image (OG)","ogImageHint":"Falls back to the first product image when blank.","relatedField":"Related products","relatedPlaceholder":"Comma-separated product IDs","relatedHint":"Cross-sell shown under \"You may also like\". Leave empty to auto-derive from the same category.","allowReviewsLabel":"Allow customer reviews on this product","variantsSection":"Sizes, colors & variants","variantsHint":"Each variant gets its own price delta and stock count. Use a key like \"size-m\" or \"color-red\" so the storefront can group similar variants.","variantsHintV2":"Pick the type, then type the value the customer sees (e.g. \"Red\", \"M\", \"Cotton\"). The storefront groups colors as swatches and everything else as buttons.","variantsEmpty":"No variants yet — add one below if this product comes in multiple sizes or colors.","variantKey":"Key","variantKeyPlaceholder":"size-m / color-red","variantKeyPreview":"Storage key:","variantWhitespaceWarning":"Heads up — extra spaces become dashes in the storage key (e.g. \"2 kg\" becomes \"2-kg\"). We trim them automatically when you click out.","weightGramsField":"Weight (g)","weightGramsHint":"Default for shipping calculations. Per-variant weight (set inside the variants editor) overrides this.","variantType":"Type","variantTypeSize":"Size","variantTypeSizeHint":"S, M, L, 38, 42, …","variantTypeColor":"Color","variantTypeColorHint":"Red, Navy, #ff8800 — renders as a swatch.","variantTypeOther":"Other","variantTypeOtherHint":"Material, finish, edition, etc.","variantValue":"Value","variantLabel":"Label","variantPriceDelta":"Price delta (+/-)","variantStock":"Stock","variantWeightGrams":"Weight (g)","variantSku":"SKU","variantAdd":"Add variant","variantRemove":"Remove","preorderSection":"Pre-order","preorderEnable":"Allow customers to pre-order this product","preorderHint":"When on, the storefront accepts orders even if stock is zero. The merchant ships once restocked.","preorderShipDate":"Expected ship date","volumeDiscountsSection":"Volume / wholesale discounts","volumeDiscountsHint":"Reward bulk buyers — \"Buy 3, save 10%\". The storefront applies the best-matching tier automatically at checkout.","volumeDiscountsEmpty":"No tiered pricing — the customer pays the unit price × quantity. Add a tier below to encourage bulk orders.","tierMinQty":"Min quantity","tierPercentOff":"Discount %","tierAdd":"Add tier","tierRemove":"Remove tier","create":"Create","save":"Save","cancel":"Cancel","englishNameRequired":"English name is required (we use it as a fallback for missing locales).","primaryNameRequired":"Name is required in your primary language.","atLeastOnePrice":"Set at least one price (currency + amount).","saveFailed":"Couldn't save the product"},"storefront":{"qr":{"button":"QR code","title":"Storefront QR code","description":"Print it on table tents, packaging, flyers or your shop window. Anyone who scans it lands straight on your storefront.","scanCaption":"Scan to open the store","download":"Download PNG","print":"Print","loading":"Generating…","failed":"Couldn't generate the QR code"},"publicUrlLabel":"Public storefront URL","copy":"Copy","copied":"Copied","enableLabel":"Storefront is live","enableDescription":"When on, customers can browse and order at /s/[your-brand]. Turn off to stage products without publishing.","hideOutOfStockLabel":"Hide out-of-stock products","hideOutOfStockDescription":"When on, products that are tracked and have zero stock disappear from the public storefront. Off by default — most stores prefer to show an \"Out of stock\" badge instead.","promoBannerTitle":"Promo banner","promoBannerEnableLabel":"Show a banner at the top of the storefront","promoBannerEnableDescription":"Single dismissable announcement strip — perfect for limited offers, holiday hours, or shipping updates. Hidden when the message is empty.","promoBannerMessage":"Message","promoBannerMessagePlaceholder":"Free shipping on orders over $100 this week!","promoBannerCtaLabel":"Button label (optional)","promoBannerCtaLabelPlaceholder":"Shop now","promoBannerCtaUrl":"Button link (optional)","promoBannerCtaUrlPlaceholder":"/category/sale or https://...","promoBannerCtaUrlHint":"Relative path stays inside the storefront. External URLs open as-is.","promoSlidesTitle":"Hero slider (carousel)","promoSlidesEnableLabel":"Show a rotating slider above the products grid","promoSlidesEnableDescription":"Up to 8 slides, auto-rotating every 5 seconds. Use it for new collections, sale highlights, or brand storytelling. Distinct from the static banner above — you can use both, either, or neither.","promoSlidesEmpty":"No slides yet — add one below to see your slider come to life.","promoSlideHeading":"Slide","promoSlideRemove":"Remove this slide","promoSlideImage":"Slide image","promoSlideTitlePlaceholder":"Title (e.g. New collection)","promoSlideSubtitlePlaceholder":"Subtitle (optional)","promoSlideCtaLabelPlaceholder":"Button label (e.g. Shop now)","promoSlideCtaUrl":"Button link (optional)","promoSlideCtaUrlPlaceholder":"/category/sale or https://...","promoSlideAdd":"Add slide","defaultCurrencyField":"Default currency","defaultCurrencyHint":"Used when the customer hasn't explicitly picked one. Each product can list more currencies.","whatsappTitle":"Order via WhatsApp","whatsappMovedHint":"This setting moved to Bookings → Notifications so it has a single home (it used to live here AND in brand settings — same DB field, two UIs). Open the Bookings tab to edit.","whatsappToggleLabel":"Let customers send their order to WhatsApp","whatsappToggleDescription":"Adds an \"Order via WhatsApp\" button on the cart with the cart contents pre-filled, so shy customers can talk to you instead of paying online.","whatsappNumberField":"WhatsApp number","whatsappNumberHint":"Where the order message lands. Format: +447911123456 — spaces, dashes and Arabic numerals are accepted.","whatsappUseConnectedSingle":"Use your connected WhatsApp:","whatsappUseConnectedMultiple":"Use one of your connected WhatsApp accounts:","heroSection":"Storefront hero & languages","languagesCascadeNote":"The languages you add here become available across your entire storefront — products, categories, policies, newsletter copy. The first language is the primary one (used as fallback when a translation is missing).","primaryLanguageBadge":"Primary","makePrimary":"Make primary","addLocale":"Add language","removeLocale":"Remove this language","heroImageField":"Hero image","uploadImage":"Upload image","replaceImage":"Replace image","imageMustBeImage":"Pick an image file.","imageTooLarge":"Image is over 4 MB.","imageUploadFailed":"Couldn't upload the image","heroTitleField":"Title","heroTitlePlaceholder":"Welcome to our shop","heroSubtitleField":"Subtitle","heroSubtitlePlaceholder":"Curated picks for your everyday","aboutField":"About","aboutPlaceholder":"A short paragraph customers see on the storefront homepage.","save":"Save changes","taxIndexing":{"title":"Tax & search engines","description":"Set the VAT/GST rate that customers pay at checkout, and decide whether search engines can index your storefront."},"taxRate":{"label":"Tax rate (%)","hint":"VAT/GST applied to every order. Leave blank for no tax. Examples: 15 (Saudi), 5 (UAE), 14 (Egypt)."},"allowIndexing":{"label":"Allow search engines to index this storefront","hint":"When off, your store stays unlisted and isn't included in the per-brand sitemap. Turn on once your products + policies are polished."},"policies":{"title":"Policies","description":"Customer-facing policy pages — surfaced at /s/[your-brand]/policies/[type]. Tabs without content stay hidden on the storefront.","placeholder":"Plain text. Paragraph breaks are preserved.","tab":{"shipping":"Shipping","returns":"Returns & refunds","privacy":"Privacy","terms":"Terms"}},"toasts":{"saved":"Storefront saved","saveFailed":"Couldn't save the storefront","copyFailed":"Couldn't copy"}},"coupons":{"title":"Promo codes","description":"Discount codes customers can apply at checkout. Tracks redemptions automatically.","newCoupon":"New coupon","emptyTitle":"No coupons yet","emptyDescription":"Create your first promo code — share it on social, in newsletters, or with VIP customers.","edit":"Edit","delete":"Delete","copyCode":"Copy code","codeCopied":"Code copied","deleted":"Coupon removed","deleteFailed":"Couldn't delete","confirmDelete":"Delete coupon \"{code}\"? Past redemptions remain in the order history.","percentBadge":"{value}% off","fixedBadge":"{value} {currency} off","disabled":"Disabled","exhausted":"Used up","expired":"Expired","usedCount":"Used {used}/{max}","unlimited":"∞","validUntil":"Valid until {date}","toasts":{"loadFailed":"Couldn't load coupons"},"editor":{"createTitle":"New coupon","editTitle":"Edit coupon","codeField":"Code","codeHint":"Letters, digits, hyphen and underscore. Customers type it at checkout.","descriptionField":"Internal note","descriptionPlaceholder":"Friends-and-family, Q4 launch, ...","typeField":"Discount type","percentLabel":"Percent off","fixedLabel":"Fixed amount off","percentValue":"Percent","amountValue":"Amount","currencyField":"Currency","minOrderField":"Minimum order","minOrderPlaceholder":"Optional","validUntilField":"Valid until","maxRedemptionsField":"Max uses","maxRedemptionsPlaceholder":"Unlimited","activeLabel":"Active and accepting redemptions","create":"Create coupon","save":"Save","cancel":"Cancel","codeRequired":"Code is required","valueRequired":"Discount value must be positive","percentRange":"Percent must be between 1 and 100","createdToast":"Coupon created","savedToast":"Coupon saved","saveFailed":"Couldn't save the coupon"}},"orders":{"emptyTitle":"No orders yet","emptyDescription":"Once your storefront is live and customers check out, orders land here.","emptyForFilter":"No orders match the current status filter — try \"All\".","filterStatus":"Status","filterStatusAll":"All","filterSearch":"Search","filterSearchPlaceholder":"reference, name, email, phone…","filterFrom":"From","filterTo":"To","paginationRange":"{from}–{to} of {total}","paginationEmpty":"0 orders","paginationPrev":"Previous page","paginationNext":"Next page","showItems":"Show {n} item(s)","hideItems":"Hide items","viewDetails":"View details ({n} item(s))","hideDetails":"Hide details","invoice":"Receipt","openInvoice":"Open the customer-facing receipt in a new tab","itemsLabel":"Items","customerLabel":"Customer","shippingAddressLabel":"Shipping address","customerNoteLabel":"Customer note","addressFields":{"line1":"Street","line2":"Apt / Suite","city":"City","region":"Region","postalCode":"Postal code","country":"Country"},"status":{"PENDING_PAYMENT":"Awaiting payment","PAID":"Paid","PROCESSING":"Processing","SHIPPED":"Shipped","DELIVERED":"Delivered","CANCELLED":"Cancelled","REFUNDED":"Refunded"},"actions":{"confirm":"Confirm","confirmPayment":"Confirm payment","markShipped":"Mark shipped","markDelivered":"Mark delivered","cancel":"Cancel","refund":"Refund"},"confirmCancel":"Cancel order #{ref}? This can't be undone.","confirmRefund":"Refund order #{ref}? Make sure you've issued the refund through your payment provider first.","confirmPaymentPrompt":"Confirm receipt of {amount} for order #{ref}? 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Customers earn on every paid order or booking; merchants tune the math here."},"noBrand":"Pick a brand from the workspace switcher to manage loyalty.","toasts":{"loadFailed":"Couldn't load loyalty data"},"howItWorks":{"title":"How loyalty works","earningTitle":"Earning points","earningBody":"Every time a customer pays for an order from your storefront or a booking with a deposit, points are auto-credited to their email. The customer doesn't need to sign up — their email is the membership key.","redeemingTitle":"Redeeming points","redeemingBody":"Points convert back to a discount at checkout. The customer needs to reach the minimum first, and they can pay up to the max % of their cart with points; the rest is paid normally.","exampleTitle":"Worked example","exampleSpend":"Customer spends $20 → earns {points} points (rate: {rate} points per $1).","exampleRedeem":"100 points = ${value} off. 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To keep your product exactly as-is, use \"Replace background\" or \"Studio shot\" instead — those use cutout + composite and never re-render the product itself."}},"quality":{"label":"Quality","options":{"low":"Low — fastest, cheapest preview","medium":"Medium — recommended","high":"High — publish-ready","auto":"Auto"}},"productScale":{"label":"Product size in frame","hint":"Drag to shrink the product (more breathing room) or zoom it to fill the frame. 80–90% is the sweet spot for standard e-commerce shots."},"referenceBg":{"label":"Custom background (optional)","picker":"Upload a background image","selected":"Background selected","remove":"Remove background","hint":"Upload any image (marble, wood, colour, scene) to use as the backdrop. Leave empty to use a default white studio background."},"format":{"label":"File format","hint":"PNG when you need transparency. JPEG is much smaller and recommended for Instagram/Facebook. WebP is a modern compromise.","options":{"png":"PNG — pro polish + transparency","jpeg":"JPEG — post-ready, 10× smaller","webp":"WebP — small + supports transparency"}},"size":{"label":"Size","options":{"1024x1024":"Square (1:1)","1024x1536":"Portrait (2:3)","1536x1024":"Landscape (3:2)","auto":"Auto","custom":"Custom…"},"custom":{"widthLabel":"Width","heightLabel":"Height","widthPlaceholder":"1080","heightPlaceholder":"1080","hint":"Pixels between 256 and 4096."}},"social":{"title":"Post copy","subtitle":"Text is drawn by Sharp — typed exactly as you wrote it, no AI rendering.","headlineLabel":"Headline","headlinePlaceholder":"30% off this Friday","subheadlineLabel":"Supporting copy (optional)","subheadlinePlaceholder":"On all products through Sunday","ctaLabel":"Call-to-action (optional)","ctaPlaceholder":"Order now","contactLabel":"Contact info (optional)","contactPlaceholder":"📞 +1 555-123-4567 · www.brand.com","contactHint":"Renders as a small bar at the bottom of the design — perfect for a website, WhatsApp number, or Instagram handle.","logoLabel":"Brand logo (optional)","logoHint":"Transparent PNG recommended. 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Uses 1 AI credit.","upscale4x":"Upscale 4×","upscale4xHint":"Quadruple the resolution — great for print or banners. Uses 1 AI credit."},"history":{"title":"Recent generations","subtitle":"Click any image to bring it back as your result, or × to delete it.","empty":"No generations yet. The first image you create will show up here.","delete":"Delete","select":"Open"},"toasts":{"generated":"Image generated","failed":"Couldn't generate the image","copied":"URL copied to clipboard","adjusted":"Adjustment applied","regenerateNeeded":"Please regenerate the image to continue editing.","upscaled":"Image upscaled","erased":"Object removed","recolored":"Recoloured"},"errors":{"busy":"AI Studio is busy right now. Please try again in a minute — your request didn't fail, the queue is just full.","rateLimited":"AI Studio is at capacity for the next minute. Please try again in {seconds} seconds.","outOfCredit":"AI Studio is temporarily unavailable. Please try again later or contact support.","unauthenticated":"AI Studio is temporarily unavailable. Please contact support.","modelUnavailable":"AI Studio is starting up. Please try again in 10–20 seconds.","notConfigured":"AI Studio isn't available right now. Please contact support.","unknown":"AI Studio is temporarily unavailable. Please try again.","permissionDenied":"You don't have permission to use AI Studio. Ask your workspace owner or admin to grant you the \"Studio: Manage\" permission from Settings → Team."},"adjust":{"title":"Fine-tune","brightness":"Brightness","contrast":"Contrast","saturation":"Saturation","apply":"Apply","applying":"Applying…","reset":"Reset","hint":"Drag the sliders for a live preview. 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For best results, paint a brush slightly larger than the object.","openButton":"Open Magic Eraser"},"recolor":{"label":"Recolor (hue shift)","apply":"Recolor","hint":"Best for single-colour products (t-shirts, mugs, packaging). On multi-colour designs every region recolours uniformly."}},"feedback":{"title":"How was your experience with {brand}?","agentBy":"You spoke with {agent}","rateLabel":"Tap a star to rate","ratings":{"1":"Bad — sorry to hear it","2":"Could be better","3":"It was OK","4":"Pretty good!","5":"Loved it 🎉"},"commentLabel":"Anything you'd like to add? (optional)","commentPlaceholder":"Tell us what worked or what could be better…","submit":"Submit feedback","submitFailed":"Couldn't submit your feedback. Please try again.","thanksTitle":"Thanks for the feedback!","thanksBody":"{brand} appreciates you taking the time to rate.","invalidTitle":"This link looks invalid","invalidLink":"The feedback link is malformed or has expired. 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Check back soon.","readingTime":"{count} min read","paginationNav":"Pagination","backToIndex":"Back to all posts","breadcrumb":"Blog","tagsLabel":"Tags"},"businessTypes":{"label":"What kind of business is this?","placeholder":"Select your business type…","groups":{"allowed":"We support","blocked":"We don't currently support"},"allowed":{"ecommerce":"E-commerce / online store","services":"Services (cleaning, repair, delivery, …)","restaurants":"Restaurants & cafés","beauty":"Beauty, salons & spas","fitness":"Fitness, gyms & wellness","education":"Education & coaching","creators":"Creators & influencers","professional_services":"Professional services (legal, accounting, …)","other":"Something else"},"blocked":{"cryptocurrency":"Cryptocurrency / NFTs","forex":"Forex / binary options","gambling":"Gambling, betting, lottery","adult":"Adult content","cbd":"CBD / cannabis","cannabis":"Cannabis","mlm":"Multi-level marketing (MLM)","get_rich_quick":"Get-rich-quick programmes","financial_advice":"Unregulated financial advice","debt_collection":"Debt collection"},"rejection":{"title":"Comvix doesn't currently support this business type","body":"These categories are excluded by our <aup>Acceptable Use Policy</aup> due to legal, regulatory, or payment-partner constraints. 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Please try again in a moment."}}},"children":["$","$L20",null,{"children":[["$","$L21",null,{}],["$","$L7",null,{"parallelRouterKey":"children","segmentPath":["children","$8","children"],"error":"$undefined","errorStyles":"$undefined","errorScripts":"$undefined","template":["$","$L9",null,{}],"templateStyles":"$undefined","templateScripts":"$undefined","notFound":["$","$L22",null,{}],"notFoundStyles":[]}]]}]}] </article></body></html>

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The assignee gets a dashboard notification and an email when a task is created or reassigned to them."}}},"campaigns":{"title":"Campaigns","intro":"Send personalized broadcasts to a segment of your contacts — promotions, announcements, follow-ups.","steps":{"s1":"Click \"New campaign\" and pick the channel (WhatsApp template, email, SMS).","s2":"Pick the contact segment — all customers, a saved list, or filter by tag/source/last activity.","s3":"Compose the message, using merge fields like {name} for personalization.","s4":"Schedule the send time or send immediately.","s5":"After sending, watch the dashboard for delivery, read, and reply rates."},"qa":{"q1":{"q":"How many contacts can I message at once?","a":"Depends on the channel and your plan. WhatsApp templates have a 1000/day limit per number on the free tier; track usage in the campaign report."},"q2":{"q":"Why does WhatsApp need a \"template\"?","a":"Meta requires pre-approved templates for outbound messages outside the 24h customer-service window. Approve a template once, reuse it across campaigns."},"q3":{"q":"What if a contact replies?","a":"Their reply lands in the inbox like any other conversation. The campaign report links each reply back to the campaign that triggered it."}}},"posts":{"title":"Posts","intro":"Plan and publish posts to your connected social channels — Facebook, Instagram, X, LinkedIn — from one composer.","steps":{"s1":"Click \"New post\" and pick the channels you want to publish to.","s2":"Write your caption, add images or video, and pick a hashtag set if you have one saved.","s3":"Choose to publish now, schedule for later, or save as draft.","s4":"Switch to calendar view to see what's already scheduled and find gaps.","s5":"After publishing, the post card shows live engagement (likes, comments, shares) refreshed every few minutes."},"qa":{"q1":{"q":"Can I post the same thing to multiple platforms at once?","a":"Yes. The composer lets you tweak per-channel previews so each platform gets the right format."},"q2":{"q":"What happens if a scheduled post fails?","a":"You'll get a dashboard notification + email. Retry from the post card after fixing the underlying issue (expired token, missing image, etc.)."},"q3":{"q":"Can I edit a published post?","a":"Depends on the platform. Facebook + LinkedIn allow edits; Instagram only allows caption edits, X doesn't allow edits at all."}}},"comments":{"title":"Comments","intro":"Every comment on your social posts in one place — reply, hide, or delete without bouncing between platforms.","steps":{"s1":"Pick a channel from the filters at the top, or leave on \"All\" to see everything.","s2":"Click a comment to open the reply box — your reply posts to the original platform instantly.","s3":"Use \"Hide\" to remove a comment from public view without notifying the author (good for spam).","s4":"Click on a post in the sidebar to see all comments grouped by post.","s5":"Click \"Refresh\" to pull the latest comments from your channels."},"qa":{"q1":{"q":"Why are comments delayed?","a":"Social platforms send comments via webhooks. We pull them in seconds, but if a webhook fails, comments arrive on the next refresh cycle (~5 min)."},"q2":{"q":"Can I auto-reply to common comments?","a":"Yes — set up a rule in Automation that triggers when a comment matches a keyword."},"q3":{"q":"What's the difference between Hide and Delete?","a":"Hide leaves the comment for the author and their friends but removes it from your followers' view. Delete removes it entirely (and the author may notice)."}}},"ads":{"title":"Ads","intro":"Track your Meta and TikTok ad spend in one place — campaign performance, audience insights, and conversion data.","steps":{"s1":"Connect your ad account from the channels page (Facebook Business / TikTok Ads).","s2":"Pick the date range from the top filter.","s3":"Browse the campaign list — sorted by spend by default, or click any column to re-sort.","s4":"Click a campaign for detail — daily breakdown, ad sets, creatives, and audience insights.","s5":"Use \"Compare\" to see two date ranges side by side (last 7 days vs the 7 before, etc.)."},"qa":{"q1":{"q":"Why don't I see today's data?","a":"Meta and TikTok report data with a 1-3 hour delay. Numbers stabilize within 24h."},"q2":{"q":"Can I run new ads from here?","a":"Not yet — this is a reporting view. Use Meta Ads Manager or TikTok Ads Manager to create campaigns. We surface the results."},"q3":{"q":"What does \"Waste flag\" mean?","a":"Our system flags ads with high spend but low conversions. Review them in the \"Waste flags\" panel and pause if they don't match your goals."}}},"commerce":{"title":"E-commerce","intro":"Connect your storefront — Shopify or WooCommerce — to sync products, orders, and customers into Comvix.","steps":{"s1":"Click \"Connect store\" and pick your platform (Shopify or WooCommerce).","s2":"Enter your store URL and the API credentials from your store admin.","s3":"After connecting, products and orders sync automatically every few minutes.","s4":"Open a contact who's a customer to see their order history and lifetime value.","s5":"Use order data in automation rules — e.g., send a thank-you message after every purchase."},"qa":{"q1":{"q":"Will my products show up in chat?","a":"Yes — once connected, you can attach products from the inbox composer to send to customers directly."},"q2":{"q":"Is the connection two-way?","a":"Read-only for now. We pull data from your store but don't write back. Order status updates need to happen in your store."},"q3":{"q":"What if my store has thousands of products?","a":"The first sync may take a few minutes. After that, only changes are synced — fast and incremental."}}},"automation":{"title":"Automation","intro":"Set up rules that fire automatically — auto-reply to new messages, route conversations to teammates, send follow-ups.","steps":{"s1":"Click \"New rule\" and pick a trigger (new message, missed call, tag added, etc.).","s2":"Add conditions to narrow the trigger (e.g., only on WhatsApp from new contacts).","s3":"Choose actions — send a reply, assign to teammate, add a tag, create a task.","s4":"Use the template gallery to start from a pre-built rule (welcome message, after-hours auto-reply, etc.).","s5":"Toggle the rule active to start firing — turn it off any time without deleting."},"qa":{"q1":{"q":"Will rules fire on past conversations?","a":"No. Rules only apply to events that happen after the rule was activated."},"q2":{"q":"Can a single message trigger multiple rules?","a":"Yes. All matching rules fire — order matters if their actions conflict (last write wins for status)."},"q3":{"q":"How do I debug a rule that didn't fire?","a":"Open the rule's \"Executions\" tab to see every trigger, condition match, and action result."}}},"ai":{"title":"AI Assistant","intro":"Pulse — your AI assistant trained on your business knowledge. Auto-replies, suggested responses, and product Q&A.","steps":{"s1":"Build the knowledge base — upload documents, FAQs, product info that Pulse should know.","s2":"Create assistants and configure their tone, language, and which channels they reply on.","s3":"Use the Playground tab to test responses before going live.","s4":"Route channels to assistants in the routing tab — pick which channel each assistant covers.","s5":"Track performance from the Training tab — which questions Pulse handled and which it escalated."},"qa":{"q1":{"q":"Will Pulse reply to every message?","a":"No — by default Pulse suggests replies for your team to approve. 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We only list rows where the answer is meaningfully different — every modern inbox handles tickets, so that's not a row.","headers":{"feature":"Feature","hubspot":"Generic CRM","zendesk":"Helpdesk SaaS","intercom":"Inbox / chat tool"},"rows":{"arabicAi":{"label":"Multilingual AI, native by default","help":"Replies in 90+ languages — including local dialects, slang, and regional spellings — with no translation layer.","cells":{"comvix":"GPT-4o, brand-voice tunable","hubspot":"English-first, translated","zendesk":"English-first, translated","intercom":"English-first, translated"}},"whatsappNative":{"label":"WhatsApp Business native","help":"Direct integration via Meta — no third-party gateway, no per-message markup.","cells":{"comvix":"Direct + Personal API","hubspot":"Paid add-on","zendesk":"Paid add-on","intercom":"Paid add-on"}},"sallaIntegration":{"label":"Native e-commerce sync","help":"Shopify, WooCommerce, TikTok Shop, Salla — OAuth one-click, live product / order / pages sync.","cells":{"comvix":"Native, free on Trial","hubspot":"Zapier / paid add-on","zendesk":"Zapier / paid add-on","intercom":"Zapier / paid add-on"}},"adsAnalyst":{"label":"AI Ads Analyst","help":"Narrative reports on Meta ads — what changed, what to pause, which creative is winning.","cells":{"comvix":"Built-in","hubspot":"","zendesk":"","intercom":""}},"imageStudio":{"label":"AI image studio","help":"Generate product photos, social posts, and remove backgrounds inside the dashboard.","cells":{"comvix":"Built-in","hubspot":"","zendesk":"","intercom":""}},"multiBrand":{"label":"Multi-brand on one bill","help":"Manage multiple brands or client accounts from a single subscription.","cells":{"comvix":"From Pro plan","hubspot":"Enterprise tier","zendesk":"Enterprise tier","intercom":"Enterprise tier"}},"entryPrice":{"label":"Entry price","help":"Lowest paid tier including conversational AI.","cells":{"comvix":"$$39/mo","hubspot":"$$90+/seat","zendesk":"$$130+/seat","intercom":"$$195+/seat"}},"storefront":{"label":"Online storefront builder","help":"No-code online store with payments, inventory, and orders all wired by default.","cells":{"comvix":"Built-in, free on Trial","hubspot":"No","zendesk":"No","intercom":"No"}},"bookings":{"label":"Bookings & appointments","help":"Take bookings on WhatsApp + your storefront; auto-confirm + reminders cut no-shows.","cells":{"comvix":"Built-in","hubspot":"No","zendesk":"No","intercom":"No"}},"commerceAnalytics":{"label":"Conversation → revenue analytics","help":"Tie every chat back to revenue: AOV, repeat-purchase, missing-customer detection.","cells":{"comvix":"Built-in","hubspot":"Marketplace add-on","zendesk":"No","intercom":"No"}},"flatPricing":{"label":"Flat per-org pricing (not per-seat)","help":"Add as many team members as you need without the bill scaling per seat — usually the deciding factor for SMB teams.","cells":{"comvix":"Yes — $39 entry, unlimited seats on Pro+","hubspot":"Per-seat","zendesk":"Per-seat","intercom":"Per-seat"}}},"footnote":"Categories shown reflect typical mid-market alternatives. Per-feature behaviour assessed from publicly published tier definitions."},"verticals":{"title":"Built for your kind of business","subtitle":"Restaurants, clinics, e-commerce, and agencies — different workflows, same pain. Here's what Comvix does for each.","items":{"restaurant":{"title":"Restaurants & cafés","description":"From a steady stream of WhatsApp orders and reservations to chasing no-shows — without a host on the phone.","uses":["AI answers menu questions in your customer's language, takes orders, confirms delivery time","Reservation requests captured 24/7, sent to the kitchen the next morning","Reminder + follow-up sequences for guests who didn't show up"]},"ecommerce":{"title":"E-commerce stores","description":"Salla, Shopify, WooCommerce — connect once, and the AI quotes your products, prices, and shipping live from the store.","uses":["Customer asks about a product → AI replies with the live price + stock","Abandoned cart recovery via WhatsApp + email in 4 languages","Ad analytics tells you which creative is selling — and which is burning budget"]},"clinic":{"title":"Clinics & medical practices","description":"Replace the phone line that nobody answers. 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GPT-4o now sounds native in 90+ languages — including the local dialects, slang, and regional spellings your customers actually use. The merchants who invest today build customer bases competitors can't catch."},"channels":{"title":"Customers hop channels","body":"They DM you on Instagram, switch to WhatsApp, pay through your store. 71% expect you to recognize them on every channel. Without a unified inbox, you lose them on the second message."},"compete":{"title":"Compete with 10-person teams","body":"One merchant + Comvix can serve as many customers as a company with a full support team. AI levels the field — and the advantage goes to whoever starts first."},"menaTiming":{"title":"Mobile-first commerce is here","body":"WhatsApp Business is now the default support channel in 60+ countries. Cart-recovery on chat outperforms email by 4x. The merchants who wire up conversational commerce today set the pace; the rest spend the next two years catching up."}},"ctaHook":"Start free. No card. 14 days to test the AI on your real customers.","ctaButton":"Start free trial","ctaTrial":"No credit card · cancel anytime"},"faq":{"title":"Questions before you start","subtitle":"The most common ones we get — answered straight.","items":{"q1":{"q":"Do I need a credit card to try?","a":"No. 14 days free, no payment info up front. We won't ask for your card until you choose to subscribe yourself."},"q2":{"q":"How is Comvix different from other platforms in the same space?","a":"Most of those platforms are built for large enterprises in a way that takes weeks to learn and operate. Comvix is built for the smart merchant who wants to run their business fast and professionally: WhatsApp connects in seconds with no complexity, competitive pricing against bundled tools, run campaigns across channels without getting flagged, and AI trained on your products. Every tool in one platform, one bill, learn it in an hour — not weeks."},"q3":{"q":"Is the AI generic or trained on my products?","a":"We've trained Pulse, our AI assistant, so you upload your catalogue or documents once — or simply connect your store (WooCommerce or Shopify) — and Pulse uses them as a knowledge base for every reply. Replies are tuned to your brand's tone, and you can see the source behind every answer."},"q4":{"q":"Is my data — and my customers' data — safe?","a":"Sensitive data (phone, email, message content) is encrypted with AES-256-GCM at rest. Connections use TLS 1.2+. Staff actions are logged in audit logs. We don't sell your data, and we don't use it to train general models. Servers are hosted under GDPR requirements."},"q5":{"q":"How long does setup take?","a":"Setup is quick. Connecting WhatsApp, Instagram, or email takes minutes. Training the AI on your products takes about half an hour. You can run your first broadcast on the same day. Most merchants are fully ready within two days."},"q6":{"q":"Can I cancel anytime?","a":"Yes — one click in Settings → Billing. Cancellation stops the next renewal; you keep full access until the end of your paid period. No retention calls, no support tickets to close your account."},"q7":{"q":"What happens if I exceed my plan limits?","a":"Upgrade instantly with auto-proration — Stripe charges only the difference for the remaining days of the month. New limits kick in immediately. Or top up à la carte (credits / messages / storage) without a full upgrade."},"q8":{"q":"Will it work for my business? (restaurant, clinic, agency, store)","a":"Yes — any business that takes messages from customers (WhatsApp, Instagram, email) gets value. E-commerce stores use store sync + campaigns. Restaurants and clinics use the inbox + AI for booking replies. Agencies get the killer feature: managing multiple client brands from one account."},"q9":{"q":"Will the AI sound natural in my customers' language?","a":"Yes. Comvix's AI runs on GPT-4o, which handles English, Spanish, Portuguese, Arabic (and its major dialects), French, German, and 90+ other languages natively — no clunky translation layer. You can also feed it your store's product names, FAQ, and shipping policy through the Knowledge Base, so the AI answers in YOUR brand voice, not a generic translator's. The same AI handles dialect, slang, and regional spellings without missing a beat."},"q10":{"q":"Which e-commerce platforms does Comvix integrate with?","a":"Shopify, WooCommerce, TikTok Shop, and Salla — connected via OAuth in one click, no API keys to copy. Comvix syncs your products, orders, pages, and (where available) blog posts automatically, and the AI pulls live prices, stock, and shipping info to answer customer questions. Available from the Trial plan onward."},"q11":{"q":"How do I connect WhatsApp Business?","a":"Two options. (1) Official WhatsApp Business API — direct integration via Meta, takes 5 minutes, supports broadcast campaigns and unlimited customer service messages. Ideal for established merchants. (2) WhatsApp Personal/Business app — connect through QR code in 30 seconds, no Meta approval needed. Great for getting started fast. You can switch later. Either way, every WhatsApp conversation lands in the same unified inbox."},"q12":{"q":"I run a restaurant / clinic / agency — does this fit me?","a":"Restaurants: AI answers menu questions, takes reservation requests, and follows up on no-shows. Clinics: AI books appointments, sends reminders, and handles common patient questions in your customer's language. Agencies: manage every client brand from one Comvix account — separate inboxes, separate AI personalities, one bill. Each vertical typically saves 10–20 hours per week on repetitive replies. The free trial lets you test on real customers before committing."}}},"cta":{"title":"Ready to unify your conversations?","subtitle":"Join businesses using Comvix to delight their customers.","button":"Start your free trial"},"pricingPage":{"heroBadge":"Pricing made simple","heroTitle":"One platform. One bill. Every channel.","heroSubtitle":"Stop paying five vendors for an inbox, an AI, a Studio, a CRM, and a posting tool. Comvix bundles them — at a price that beats running them separately.","featuresTitle":"Every feature, every plan","featuresSubtitle":"Each tier is the same product — the limits are what change. AI, Studio, multi-brand, and integrations are all included from day one.","comparisonTitle":"Why bundle? The math.","comparisonOldWay":"5 separate vendors","comparisonOld":{"1":"Tidio Plus — $749/mo for 200 AI conversations","2":"Hootsuite — $99/mo for social publishing","3":"Canva Pro — $13/mo for product images","4":"Zapier — $30/mo for cross-tool automations","5":"Pipedrive — $49/mo for CRM","6":"≈ $940/mo · context-switching all day"},"comparisonNewWay":"Comvix Pro — $79/mo","comparisonNew":{"1":"110K AI credits (~5,500 grounded replies)","2":"Posts to FB, Instagram, TikTok","3":"AI Studio — 200 product images / month","4":"Workflow automation built in","5":"Sales CRM with Kanban pipelines","6":"1 inbox · 1 bill · 91% margin to you"},"faqTitle":"Common questions","faq":{"1":{"q":"Do I need a credit card to start?","a":"No. The 14-day free trial requires zero payment info. We'll only ever ask for a card when you decide to subscribe to a paid plan."},"2":{"q":"Can I cancel anytime?","a":"Yes — one click in Settings → Billing. Cancellation stops the next billing cycle; you keep full access until the end of the period you've already paid for. No phone calls, no support tickets, no retention games."},"3":{"q":"What happens if I outgrow my plan mid-month?","a":"You can upgrade instantly with prorated billing — Stripe charges the remaining-period delta automatically. Your team gets the new limits the same minute, no waiting for the next cycle."},"4":{"q":"Is my customer data secure?","a":"PII (phone, email, message content) is encrypted at rest with AES-256-GCM. All connections use TLS 1.2+. Every staff action is recorded in append-only audit logs. We never sell your data — ever."}}},"newsletter":{"cta":"Stay in the loop","hint":"Product updates, tips, occasional offers. No spam.","placeholder":"your@email.com","submit":"Subscribe","done":"✓ You're in","thanks":"You're subscribed. Thanks!","failed":"Couldn't subscribe. Try again."},"status":{"seoTitle":"Platform status","seoDescription":"Real-time status of the Comvix platform — channels, AI, billing, infrastructure.","title":"Platform status","subtitle":"Live status of every Comvix service. Updates every minute.","lastChecked":"Last checked: {time}","componentsTitle":"Services","noData":"No status data available right now.","overall":{"operational":"All systems operational","degraded":"Some services are degraded","outage":"Some services are down"},"componentStatus":{"operational":"Operational","degraded":"Degraded","outage":"Outage"},"upstreamTitle":"Upstream provider status","upstreamHint":"Some features depend on external providers. If one of them has an incident, our services that rely on them will show as affected here too."},"maintenance":{"seoTitle":"Maintenance in progress","seoDescription":"Comvix is undergoing scheduled maintenance. We'll be back shortly.","badge":"Maintenance","title":"We'll be right back","defaultBody":"Comvix is undergoing maintenance. We're working on it and will be back shortly. Thanks for your patience.","reassurance":"Our team is actively working on it","operatorLink":"Site administrator? Open the maintenance toggle"},"footer":{"rights":"All rights reserved.","privacy":"Privacy","terms":"Terms","refund":"Refund Policy","contact":"Contact","operatedBy":"Comvix is a product of Valdura LTD, registered in England & Wales.","aup":"AUP","status":"Status","blog":"Blog"},"legal":{"lastUpdated":"Last updated","company":{"name":"Valdura LTD","country":"England & Wales","addressLine1":"London, United Kingdom","supportEmail":"support@comvix.ai","legalEmail":"legal@comvix.ai","dpoEmail":"privacy@comvix.ai","abuseEmail":"abuse@comvix.ai","operatedBy":"Comvix is operated by Valdura LTD, a company registered in England and Wales.","refundFooter":"For billing and refund questions: support@comvix.ai · Comvix is operated by Valdura LTD."},"privacy":{"title":"Privacy Policy","intro":"We respect your privacy. This page explains what data Comvix collects when you use our platform, how we use it, who we share it with, and the rights you have over your data.","sections":{"controller":{"title":"Data Controller","body":"Comvix is operated by Valdura LTD, a company registered in England & Wales. Valdura LTD is the data controller for personal data processed through Comvix. You may contact our privacy team at privacy@comvix.ai for any data-related question."},"data":{"title":"What We Collect","body":"We collect three categories of data: (1) Account data — your name, email, and authentication credentials when you sign up. (2) Usage data — your team's actions inside Comvix, AI usage counters, and analytics events used to improve the product. (3) Customer data — messages, contacts, and media your customers send through the channels you connect to Comvix. You remain the controller of your customer data; Comvix is the processor."},"purposes":{"title":"How We Use Your Data","body":"We process data to: (a) provide and operate the platform, (b) bill you for the plan you subscribed to, (c) protect Comvix and our customers from abuse, fraud, and security incidents, (d) communicate product updates and service notices to you, and (e) comply with legal obligations under UK and EU data protection law."},"sharing":{"title":"Who We Share Data With","body":"We share data only with the third parties strictly necessary to operate Comvix: Stripe (payments), OpenAI and Replicate (AI inference), Meta / Google / TikTok / Twilio (the messaging providers you connect), AWS or Cloudflare R2 (encrypted media storage), and Sentry (error monitoring). We do not sell your data, ever."},"retention":{"title":"Data Retention","body":"Account data is retained while your account is active. After cancellation we keep records for up to 90 days to support reactivation, then delete them within 180 days unless we are legally required to retain longer (e.g. invoicing records under HMRC rules — typically 6 years). Customer data is retained according to the retention policies you configure per-brand."},"rights":{"title":"Your Rights","body":"You have the right to access, rectify, export, or delete your personal data, and to withdraw consent for processing where consent was the legal basis. To exercise any of these rights, email privacy@comvix.ai with proof of identity. We respond within 30 days. If you are based in the UK or EU, you may also lodge a complaint with the ICO (UK) or your local supervisory authority."},"security":{"title":"Security","body":"We encrypt sensitive personal data (PII columns: phone, email, contact name, message content) at rest with AES-256-GCM. All connections use TLS 1.2+. Access to production systems is restricted to authorised engineering staff and audited via append-only audit logs. We follow OWASP Top 10 hardening practices and run automated security scans on every release."},"international":{"title":"International Transfers","body":"Comvix infrastructure is hosted in the European Economic Area (EEA). Some sub-processors (e.g. OpenAI, Stripe) operate in the United States. Where data is transferred outside the EEA, we rely on Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum to ensure your data is protected to UK/EU standards."},"cookies":{"title":"Cookies","body":"Comvix uses essential cookies to keep you logged in and enforce CSRF protection. We use a small number of analytics cookies to understand how the product is used; you can disable these in your browser without losing access to Comvix functionality."},"children":{"title":"Children","body":"Comvix is a B2B product and is not directed to children under 16. We do not knowingly collect personal data from anyone under that age."},"changes":{"title":"Changes to This Policy","body":"We may update this policy as the platform evolves. Material changes will be announced via in-app banner and email at least 14 days before they take effect. The 'Last updated' date at the top of this page reflects the most recent revision."}}},"terms":{"title":"Terms of Service","intro":"These terms govern your use of the Comvix platform. By creating an account or using the service, you agree to them. Please read carefully — we have written them in plain English wherever the law allows.","sections":{"agreement":{"title":"Agreement","body":"These Terms of Service form a binding agreement between you (or the company you represent) and Comvix, a service operated by Valdura LTD — a company registered in England and Wales (the 'Company', 'we', 'us'). The agreement governs your use of Comvix, including the website, dashboard, APIs, and any associated services."},"account":{"title":"Your Account","body":"You must provide accurate information when registering. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at security@comvix.ai if you suspect unauthorised access. We reserve the right to suspend accounts that violate these terms or our acceptable-use policy."},"subscription":{"title":"Subscription & Billing","body":"Comvix is offered on monthly or yearly subscriptions, billed in advance through Stripe. Prices are listed on our pricing page in USD; taxes are added at checkout where required. We may revise pricing for new billing cycles with 30 days' notice; existing prepaid periods continue at the agreed rate. Failure to pay an invoice may result in service suspension after a 14-day grace period."},"trial":{"title":"Free Trial","body":"We offer a 14-day free trial. No payment method is required to start. At the end of the trial, you may either subscribe to a paid plan or let your account become read-only. Trial accounts are subject to fair-use limits to prevent abuse."},"useRestrictions":{"title":"Acceptable Use","body":"You agree NOT to: (a) use Comvix to send spam, harass, or harm others; (b) attempt to reverse-engineer, decompile, or circumvent our security; (c) abuse our AI features (e.g. fine-tuning models on prohibited content); (d) violate the terms of any messaging provider you connect (Meta, WhatsApp, etc.); (e) use the service for any illegal purpose. Violations may result in immediate suspension and forfeiture of unused subscription time."},"ownership":{"title":"Intellectual Property","body":"Comvix, its source code, design, and trademarks are the property of Valdura LTD. You retain full ownership of all data you put into the platform — your customer messages, contacts, AI training documents, and any media you upload remain yours. By using AI features, you grant us a limited licence to process your data through our AI providers strictly to deliver the service."},"availability":{"title":"Service Availability","body":"We aim for 99.9% uptime but do not guarantee uninterrupted service except where contractually agreed in an Enterprise SLA. Scheduled maintenance is announced at least 48 hours in advance via in-app banner. We are not liable for downtime caused by third-party providers (your messaging APIs, Stripe, etc.) outside our control."},"termination":{"title":"Termination","body":"You may cancel your subscription at any time from the Billing settings. Cancellation stops the next renewal; you keep access until the end of the paid period. We may terminate your account for breach of these terms with a 14-day notice (or immediately for severe violations). On termination you have 90 days to export your data; after that we delete it permanently."},"liability":{"title":"Limitation of Liability","body":"To the maximum extent permitted by law, our total liability for any claim arising out of these terms or your use of Comvix is capped at the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages including lost profits, lost data (where you had access to backups), or third-party claims."},"indemnity":{"title":"Indemnity","body":"You agree to indemnify Valdura LTD against any claim, loss, or expense arising from (a) your breach of these terms, (b) your unlawful use of the service, or (c) your infringement of any third party's rights through your use of Comvix."},"governing":{"title":"Governing Law","body":"These terms are governed by the laws of England & Wales. Disputes shall be resolved exclusively in the courts of England & Wales, except that we may seek injunctive relief in any competent jurisdiction to protect our intellectual property."},"changes":{"title":"Changes to These Terms","body":"We may update these terms as the platform evolves. Material changes will be announced via in-app banner and email at least 14 days before they take effect. Continued use of Comvix after the effective date constitutes acceptance of the revised terms."}}},"aup":{"title":"Acceptable Use Policy","intro":"Comvix powers thousands of businesses across many industries — and a small number of categories pose enough legal, regulatory, or platform-risk that we cannot serve them. This policy lists what you may NOT use Comvix for. Violations result in account suspension, forfeiture of unused subscription time, and where applicable, reporting to law enforcement.","sections":{"overview":{"title":"Overview","body":"By using Comvix you agree to use it only for lawful business purposes that comply with the laws of your country, the laws of England & Wales (where Comvix is operated), and the policies of every third-party service we depend on (Stripe, Meta, Google, WhatsApp, etc.). You are responsible for the accuracy, legality, and tone of every message your team and your AI agents send through the platform."},"prohibited":{"title":"Prohibited Activities","body":"$1f"},"enforcement":{"title":"Enforcement","body":"We monitor for AUP violations through a combination of automated screening (chargeback rates, refund anomalies, payment volume spikes), public abuse reports, and partner alerts (Stripe, payment providers, ICO). Confirmed violations result in: (1) immediate suspension of the offending brand, (2) cancellation of any pending payouts, (3) termination of the operator's account where the violation is material or repeated, (4) forfeiture of all unused subscription time, and (5) referral to law enforcement where the violation involves a criminal offence. We give merchants 24 hours to respond to a suspension notice before final action, except where immediate action is necessary to protect users, payment partners, or the platform itself."},"reporting":{"title":"Reporting Abuse","body":"Any member of the public may report a Comvix merchant they believe is violating this policy. Use the 'Report this merchant' link in the footer of any storefront, booking page, or payment landing, or email abuse@comvix.ai directly. Reports are triaged within 24 hours and a decision is rendered within 72 hours. Reporters may remain anonymous; if you provide an email, we will tell you the outcome."},"sanctions":{"title":"Sanctions Screening","body":"On signup we screen the registering individual and the legal entity name against the OpenSanctions consolidated list (which aggregates UK HMT, US OFAC, EU consolidated, and UN sanctions). A potential match suspends the account pending manual review. A confirmed match results in account closure and notification to the relevant authority. We re-screen periodically and automatically suspend any account whose principals appear on a sanctions list after onboarding."},"changes":{"title":"Changes to This Policy","body":"We may update this policy as the platform evolves and as the legal landscape changes. Material changes will be announced via in-app banner and email at least 14 days before they take effect, and you will be required to re-accept the updated policy on next login. The 'Last updated' date at the top of this page reflects the most recent revision."},"contact":{"title":"Questions","body":"If you are unsure whether your business is permitted on Comvix, ask us BEFORE signing up: abuse@comvix.ai. We respond to good-faith pre-signup questions within two business days. We would much rather decline an application than suspend an account weeks into onboarding."}}},"refund":{"title":"Refund & Cancellation Policy","intro":"We want you to be happy with Comvix. This policy explains when refunds are available and how to cancel.","sections":{"cancellation":{"title":"How to Cancel","body":"You can cancel your subscription at any time from Settings → Billing → Cancel Subscription. Cancellation prevents the next billing cycle from charging — you keep full access until the end of the period you have already paid for. No phone calls or support tickets required."},"trial":{"title":"14-Day Free Trial","body":"All new accounts get a 14-day free trial. No credit card is required at signup, so there is nothing to refund if you decide Comvix isn't for you."},"monthly":{"title":"Monthly Plans","body":"Monthly subscriptions are non-refundable for the period in which a charge has already been processed, but you can cancel at any time to prevent the next month's charge. Pro-rata refunds are not generally offered for monthly plans."},"annual":{"title":"Annual Plans","body":"Annual plans may be refunded on a pro-rata basis within the first 30 days of the subscription. After 30 days, no refund is available, but you may cancel to prevent the next year's renewal. To request a refund within the 30-day window, contact billing@comvix.ai with your account email."},"addons":{"title":"Add-ons (Brand Add-on, Credit Packs)","body":"Brand add-on charges are prorated automatically when you add or remove a brand mid-cycle. Credit / message / Studio image packs are one-off purchases and are not refundable once activated, but they roll over until used (no expiry on already-purchased credits)."},"exceptions":{"title":"Exceptions","body":"We will offer a refund outside of the policies above in cases of: (a) extended platform-wide downtime exceeding any contractual SLA, (b) duplicate billing caused by a Stripe error, or (c) any case required by applicable consumer-protection law."},"process":{"title":"Process & Timing","body":"Refund requests are processed within 5 business days. Approved refunds are returned to the original payment method via Stripe. Bank settlement may take an additional 5–10 business days depending on your card issuer."}}}},"contact":{"title":"Talk to us","subtitle":"Tell us what you need — we route every message to the right team. Most replies land within one business day.","responseTime":"We triage within 24 hours and respond within 72.","faqsTitle":"Common questions","company":{"title":"About us","location":"UK-registered company. London, England."},"reasons":{"SALES":"Sales / demo request","SUPPORT":"Customer support","PARTNERSHIPS":"Partnerships","ABUSE":"Report abuse","OTHER":"Something else"},"form":{"reason":"What is this about?","reasonPlaceholder":"Pick a reason…","name":"Your name","namePlaceholder":"Jane Doe","email":"Work email","org":"Company name","orgPlaceholder":"Acme Inc.","phone":"Phone (optional)","phonePlaceholder":"+44 20 7946 0000","message":"How can we help?","messagePlaceholder":"Describe what you need so the right team can pick it up. The more specific you are, the faster our reply.","messageHint":"{count} / {cap} characters","submit":"Send message"},"success":{"title":"Message received","body":"Thanks — we will reply to your inbox within one business day. If your matter is urgent, you can reach support@comvix.ai directly."},"errors":{"messageTooShort":"Please describe what you need in at least a sentence.","generic":"Could not send your message. Please try again in a moment."},"faqs":{"0":{"q":"How quickly will I get a response?","a":"Within one business day for support and partnership enquiries; within four business hours for sales requests during UK working hours (09:00–18:00 GMT). Abuse reports get triaged immediately."},"1":{"q":"Do I need an account to contact you?","a":"No — this form is open to anyone. If you already have a Comvix account, mention it in the message and we will route the conversation to your account team."},"2":{"q":"Can I book a guided product walkthrough?","a":"Yes. Pick \"Sales / demo request\" from the reason dropdown and tell us a bit about your business. We schedule walkthroughs in 30-minute slots, available on the same business day for most requests."},"3":{"q":"Can you help us migrate from another platform?","a":"Yes. We provide migration assistance for customers moving from any platform with a CSV export. The Comvix team handles the data import; you keep both systems live for a 30-day overlap so nothing falls through."},"4":{"q":"How do you handle data privacy and GDPR?","a":"Comvix is GDPR-compliant by design. Data is processed in the EU; we sign DPAs on request; full details are on the privacy page. For enterprise customers we provide additional documentation including ISO 27001 alignment and SOC 2 Type II progress."},"5":{"q":"Do you offer enterprise pricing or volume discounts?","a":"Yes. Teams above 50 seats, multi-brand agencies, and high-volume merchants get custom pricing. Pick \"Sales / demo request\" and mention your scale; we will respond with a tailored quote within one business day."}}},"featurePages":{"shared":{"breadcrumbHome":"Home","breadcrumbFeatures":"Features","benefitsTitle":"Why teams pick it","useCasesTitle":"How merchants use it","integrationsTitle":"Works with","faqTitle":"Frequently asked","relatedTitle":"You might also like","ctaTitle":"Ready to try {feature}?","ctaSubtitle":"14-day free trial. No credit card.","ctaButton":"Start free trial","exploreAll":"Explore every feature"},"index":{"seoTitle":"All features — online store, bookings, AI inbox, payments | Comvix","seoDescription":"Comvix bundles a no-code online storefront, appointment bookings, payments in chat, unified inbox, AI replies, ads analyst, image studio, multi-channel campaigns, social posts, comments management, workflow automation, and multi-brand workspaces — one bill, one login.","seoKeywords":"no-code online store, appointment booking SaaS, WhatsApp pay link, customer support, CRM, AI assistant, marketing platform, WhatsApp business","title":"Every feature, in one workspace","subtitle":"Storefront, bookings, payments, AI inbox, campaigns, analytics — pick a card to dive into the details. What each one does, who it's for, and how it connects with the rest.","cardCta":"Learn more"},"aiInbox":{"seoTitle":"Every customer message in one inbox | Comvix","seoDescription":"WhatsApp, Instagram DM, Email, Messenger, TikTok, X — your team replies from a single thread, with AI drafting in your tone.","seoKeywords":"unified inbox WhatsApp Instagram, customer messages dashboard, omnichannel inbox, AI reply assistant","heroEyebrow":"AI Inbox","heroTitle":"Every customer message in one inbox","heroSubtitle":"WhatsApp, Instagram DM, Email, Messenger, TikTok, X — your team replies from a single thread, with AI drafting in your tone.","benefits":{"0":{"title":"15+ channels, one thread per customer","description":"Stop tab-juggling. Voice notes auto-transcribed, attachments inline, full history in one scroll."},"1":{"title":"AI drafts in your tone","description":"Trained on your past replies + product catalog. Suggests the response, your team approves or edits."},"2":{"title":"Smart routing + assignment","description":"Auto-route by language, intent, brand, or tag. Round-robin, skill-based, or by availability."}},"useCases":{"0":{"title":"Restaurants","body":"WhatsApp orders + Instagram DMs auto-fill into one queue. AI confirms order details before sending to kitchen."},"1":{"title":"Clinics","body":"Booking enquiries from 5 channels go to one receptionist screen. AI quotes prices + schedules with human approval."},"2":{"title":"Online stores","body":"Cart-abandonment messages, order-status questions, return requests — categorised + prioritised automatically."}},"integrations":"WhatsApp Business, Instagram DM, Facebook Messenger, Email (Gmail / Outlook / IMAP), TikTok DM, X (Twitter), Telegram, SMS (Twilio), Live Chat, Webhook","faqs":{"0":{"q":"Does the AI reply automatically?","a":"Only if you turn on Auto-Reply per channel. Default is \"draft + suggest\" — your team always approves before send."},"1":{"q":"Can I see voice notes as text?","a":"Yes. Every voice note is transcribed automatically (we support Arabic + English + 80+ languages) and shown alongside the audio."},"2":{"q":"How do I move a conversation to my team?","a":"Mention a teammate (@name), assign the thread, or set a routing rule that fires on labels / keywords / time-of-day."}}},"adsAnalyst":{"seoTitle":"Your ads strategist that never sleeps | Comvix","seoDescription":"Connect Meta, Google, or TikTok ads. Every morning the AI tells you what to pause, what to scale, and which creative is winning — in plain language.","seoKeywords":"AI ads analyst Meta Google TikTok, ad creative recommendations, ROAS optimization assistant","heroEyebrow":"AI Ads Analyst","heroTitle":"Your ads strategist that never sleeps","heroSubtitle":"Connect Meta, Google, or TikTok ads. Every morning the AI tells you what to pause, what to scale, and which creative is winning — in plain language.","benefits":{"0":{"title":"Daily plain-English brief","description":"No dashboards to decode. Three lines: scale this, pause that, swap creative on this."},"1":{"title":"Cross-platform spend math","description":"See blended ROAS across Meta + Google + TikTok in one view. Drill into per-campaign without switching tabs."},"2":{"title":"Creative performance alerts","description":"Knows which ad is fatiguing before CPM jumps. Suggests swaps from your Image Studio library."}},"useCases":{"0":{"title":"Solopreneurs","body":"Run ads without an agency. The AI watches CTR + CVR + CAC and tells you what one button to push today."},"1":{"title":"Boutique stores","body":"Compare Black Friday creative variants. AI ranks by hour-1 CTR + 24-hour ROAS, you keep the winner."},"2":{"title":"Agencies","body":"Manage 30+ client accounts. Auto-generated client-ready reports per brand, ready to forward Monday morning."}},"integrations":"Meta Ads (Facebook / Instagram), Google Ads, TikTok Ads, Snapchat Ads (beta), LinkedIn Ads (beta)","faqs":{"0":{"q":"Do I need to give it ad-account access?","a":"Yes — read-only by default. Write access (pause / budget) requires a separate confirmation per change."},"1":{"q":"Does the AI buy ads on my behalf?","a":"No. We surface recommendations + you approve them. We never spend money without an explicit \"Apply\" click."},"2":{"q":"How long until I get useful insights?","a":"7 days of historical data is enough for the first brief. Two weeks gives the recommendations real teeth."}}},"studio":{"seoTitle":"Studio-grade product photos from your phone | Comvix","seoDescription":"Phone photos to studio shots, background removal, social-post designs — generated inside the dashboard. No designer, no Photoshop.","seoKeywords":"AI product photography generator, background removal SaaS, social post designer AI","heroEyebrow":"AI Image Studio","heroTitle":"Studio-grade product photos from your phone","heroSubtitle":"Phone photos to studio shots, background removal, social-post designs — generated inside the dashboard. No designer, no Photoshop.","benefits":{"0":{"title":"Phone shot to studio look in 8 seconds","description":"Pick a backdrop, lighting, surface. The AI re-renders your product as if shot in a real studio."},"1":{"title":"Background removal that respects edges","description":"Hair, fur, glass, transparent packaging — clean cut every time, no crusty halos."},"2":{"title":"Social-post templates","description":"Drop a product image into a template, get an Instagram-ready, story-ready, TikTok-ready set."}},"useCases":{"0":{"title":"Handmade goods sellers","body":"Soap, candles, jewellery — everything looks like it came from a 500-pound photoshoot, including the model shots."},"1":{"title":"Restaurants","body":"Snap a dish on the kitchen pass + get an Instagram-ready hero in 10 seconds. Backdrop matches your brand colours."},"2":{"title":"Multi-product stores","body":"Cataloging 50 SKUs? Bulk-process: upload phone photos, get a clean catalog with consistent backgrounds."}},"integrations":"Direct from photo upload, from product catalog (Comvix Catalog / Shopify / WooCommerce), exports to Instagram, Facebook, TikTok, Posts module","faqs":{"0":{"q":"Does it watermark my images?","a":"Never. The image is yours, no overlay, no signature, no metadata trace."},"1":{"q":"How many images per month do I get?","a":"Plan-dependent — Starter has 100/mo, Pro has 500/mo, Scale has unlimited. Top-up packs available."},"2":{"q":"Can I use the images commercially?","a":"Yes. Full commercial rights — sell them, print them, ad-spend on them."}}},"commerceAnalytics":{"seoTitle":"Conversation analytics + Shopify / WooCommerce dashboard | Comvix","seoDescription":"Track every conversation back to revenue. Abandoned-cart recovery, missing-customer alerts, repeat-purchase cohorts, AOV by channel, ad-attributed sales — one dashboard, two-way Shopify + WooCommerce sync.","seoKeywords":"WooCommerce analytics dashboard, Shopify analytics dashboard, ecommerce conversation analytics, AI store assistant, abandoned cart recovery WhatsApp, missing customers tracker, repeat purchase rate, AOV by channel, conversation-to-revenue attribution, MENA ecommerce SaaS","heroEyebrow":"Commerce + Analytics","heroTitle":"Every chat, every order, every metric — one dashboard","heroSubtitle":"Connect Shopify, WooCommerce, or our native catalog. The AI quotes live prices + stock from real inventory; analytics show revenue, AOV, abandoned-cart recovery, missing customers, repeat-purchase cohorts, and channel-by-channel conversion. The dashboard merchants told us they searched for and never found.","benefits":{"0":{"title":"Live prices + stock in chat","description":"AI never says \"we have it\" when you don't. Pulls real-time inventory before quoting; updates within seconds when stock drops on Shopify or WooCommerce."},"1":{"title":"Revenue from conversations","description":"See which channel + which agent + which campaign turned chats into orders. Last-touch + assist attribution — not just open + click counters."},"2":{"title":"Abandoned-cart recovery on autopilot","description":"WhatsApp + email follow-ups fire automatically with the actual cart contents + a one-click checkout link. Recovery rates 3-8x typical email-only flows."}},"useCases":{"0":{"title":"Shopify stores","body":"Two-way sync — orders show in inbox + customer details auto-link. Refund a Shopify order from inside Comvix; the refund pushes back to Shopify within seconds."},"1":{"title":"WooCommerce stores","body":"Same as Shopify. Stock changes mirror across systems within 30 seconds; product / variant edits sync both ways."},"2":{"title":"Comvix-native catalog","body":"No external store? Build a public storefront in Comvix in 10 minutes. Stripe / PayMob / COD / bank-transfer all wired. Bookings module lives in the same catalog so service businesses get appointments + product sales side by side."}},"integrations":"Shopify, WooCommerce, Salla, Comvix Catalog (native), Stripe, PayMob, Tap, iyzico, MercadoPago, Cash on Delivery, Bank Transfer, Meta Pixel, Google Analytics 4, TikTok Pixel","faqs":{"0":{"q":"Does my Shopify data stay synced?","a":"Yes — webhooks on order create / update / refund + a nightly reconciliation cron catches anything that drifted. Data lag is typically under 30 seconds."},"1":{"q":"Can the AI take payment without leaving the chat?","a":"Yes. It generates a Stripe / PayMob / Tap link inline. Customer pays in 2 clicks; order shows in your dashboard automatically with the conversation that produced it."},"2":{"q":"How does abandoned-cart recovery work?","a":"Cart abandoned 1 hour → WhatsApp ping with cart contents + 1-click checkout. 24h later if still abandoned → email follow-up with a discount option. You decide the discount level + the timing."}},"metricsTitle":"Every metric a store actually needs","metricsSubtitle":"Below is the full panel — not a marketing slide. Live numbers from your store + your conversations, side by side.","metrics":{"0":{"label":"Revenue","value":"Daily / weekly / monthly trend, segmented by channel + campaign + agent.","tag":"Headline"},"1":{"label":"AOV (Average Order Value)","value":"How much each order is worth, sliced by acquisition channel. Higher AOV from WhatsApp orders? You will see it.","tag":"Headline"},"2":{"label":"Abandoned carts","value":"Carts started but not completed. Recovery automation runs against this list 1h + 24h later.","tag":"Funnel"},"3":{"label":"Recovered carts","value":"Carts your follow-ups brought back. Recovery $ + recovery rate per cohort.","tag":"Funnel"},"4":{"label":"Conversion by channel","value":"WhatsApp visits → orders %, vs Instagram %, vs Email %. Which channel pays?","tag":"Channel"},"5":{"label":"Repeat purchase rate","value":"% of customers who order again within 30 / 60 / 90 days. The single best loyalty signal.","tag":"Cohort"},"6":{"label":"Days between orders","value":"Median time from order N to order N+1, per cohort. Tells you when to send the next campaign.","tag":"Cohort"},"7":{"label":"Missing customers","value":"Customers who used to buy + have gone silent past their typical reorder window. Auto-flagged for re-engagement.","tag":"Cohort"},"8":{"label":"Top products by revenue","value":"Which SKUs drive the dollars (not the most-clicked ones — the ones that close).","tag":"Catalog"},"9":{"label":"Top products by inquiry","value":"Which products customers ask about most. High inquiry + low conversion = page that needs work.","tag":"Catalog"},"10":{"label":"Conversation → revenue attribution","value":"Last-touch + assist credit per conversation. See which agent + which AI reply turned a chat into a sale.","tag":"Attribution"},"11":{"label":"Ad-attributed orders","value":"Orders that touched a paid Meta / Google / TikTok campaign. Per-campaign ROAS reads honest dollars, not click counts.","tag":"Attribution"}},"journeysTitle":"Customer journeys you can finally see","journeysSubtitle":"Each row below is a real workflow Comvix tracks end-to-end — from the first WhatsApp DM to the second purchase. Most analytics tools see one slice; we follow the whole arc.","journeys":{"0":{"title":"New visitor → repeat customer","body":"Visitor lands from an Instagram ad, asks a question on DM, AI quotes the price, customer checks out. 30 days later we ping them with the sequel product they'd like. We track every step + tell you which step is leaking."},"1":{"title":"Cart abandoned → recovered","body":"Customer adds a product, gets distracted, leaves. 1h later: WhatsApp reminder with the cart contents. 24h later: email with a small discount. Recovered carts show with their original cart value + the recovery dollars credited to the right campaign."},"2":{"title":"Returning customer → support → upsell","body":"Past customer returns with a \"where's my order?\" question. AI replies with the tracking link. Then it suggests a complementary product based on the original purchase. We track which suggestions actually convert."},"3":{"title":"Silent customer → re-engagement","body":"Customer hasn't ordered in 90+ days (past their typical reorder window). They're flagged as \"Missing\". A targeted WhatsApp campaign goes out with a \"we missed you\" + a small discount. Reactivation rate tracked per campaign."}},"comparisonTitle":"What the standard analytics dashboards miss","comparisonSubtitle":"We started building Comvix because the merchant we built it for couldn't find any tool that did this. Here's what we cover that no Shopify-app + GA4 stack does.","comparison":{"headers":{"metric":"What it tracks","them":"Standard stack","us":"Comvix"},"rows":{"0":{"metric":"Revenue + AOV","them":"Yes","us":"Yes — segmented by channel + agent + campaign"},"1":{"metric":"Abandoned carts","them":"Yes (count only)","us":"Yes + recovery automation + recovery $ tracked"},"2":{"metric":"Repeat-purchase rate by cohort","them":"No (need a separate analytics SaaS)","us":"Built-in, per 30/60/90-day cohort"},"3":{"metric":"Days-between-orders per customer","them":"No","us":"Yes — drives the missing-customer detector"},"4":{"metric":"Missing customers (silent past reorder window)","them":"No","us":"Auto-flagged + re-engagement campaign one-click"},"5":{"metric":"Conversation → revenue attribution","them":"No (chat lives in another tool)","us":"Last-touch + assist credit per conversation"},"6":{"metric":"AI agent contribution to revenue","them":"No","us":"Per-AI-personality + per-human-agent attribution"},"7":{"metric":"Top products by inquiry vs by revenue","them":"No (only revenue side visible)","us":"Both sides — find pages that get clicks but not orders"},"8":{"metric":"Ad-attributed orders honest $","them":"Yes (often inflated by Meta-only attribution)","us":"Last-touch reconciled across Meta + Google + TikTok + WhatsApp"},"9":{"metric":"Live prices + stock in customer chat","them":"No (chat tool ≠ store tool)","us":"AI pulls real inventory before quoting — never lies"}}}},"posts":{"seoTitle":"Write once, publish to every platform | Comvix","seoDescription":"Facebook, Instagram, TikTok, YouTube, X, LinkedIn — with each platform's preview shown before you hit send.","seoKeywords":"cross-post Facebook Instagram TikTok scheduler, social media planner SaaS","heroEyebrow":"Social Posts","heroTitle":"Write once, publish to every platform","heroSubtitle":"Facebook, Instagram, TikTok, YouTube, X, LinkedIn — with each platform's preview shown before you hit send.","benefits":{"0":{"title":"See the preview, not just the text","description":"Native preview per platform — Instagram crops, X character count, TikTok caption length, LinkedIn rich-text."},"1":{"title":"Schedule across timezones","description":"Optimal-time picker per audience timezone. Schedule one post for 9am local in 3 markets simultaneously."},"2":{"title":"AI-suggested captions + hashtags","description":"Paste an image, the AI suggests caption variants in your tone + hashtags ranked by reach."}},"useCases":{"0":{"title":"Personal brand","body":"Daily content sketched once, scheduled across 5 platforms. AI rewrites tone per platform."},"1":{"title":"Restaurants","body":"Weekly menu posted to Instagram + Facebook + TikTok at 11am Friday. Stories synced too."},"2":{"title":"Agencies","body":"Post to 30 client brands from one calendar view. Approvals workflow before publish."}},"integrations":"Facebook Page, Instagram Business, TikTok Business, YouTube, X (Twitter), LinkedIn Page, LinkedIn Personal","faqs":{"0":{"q":"Can I post to a private Instagram account?","a":"No — Instagram's API only allows posting to Business / Creator accounts. We will prompt you to switch."},"1":{"q":"Does it support TikTok video uploads?","a":"Yes. We upload + schedule the video; you cannot edit the video after upload but caption + hashtags + cover image stay editable."},"2":{"q":"What is the max scheduled posts at once?","a":"No hard cap. We have seen agencies queue 600+ posts at month-start without issues."}}},"campaigns":{"seoTitle":"Broadcast to thousands across WhatsApp, email, SMS, social | Comvix","seoDescription":"Segment by behaviour, schedule, A/B test, track conversions back to revenue.","seoKeywords":"WhatsApp marketing campaigns bulk, multi-channel email SMS broadcast, campaign builder SaaS","heroEyebrow":"Multi-channel Campaigns","heroTitle":"Broadcast to thousands across WhatsApp, email, SMS, social","heroSubtitle":"Segment by behaviour, schedule, A/B test, track conversions back to revenue.","benefits":{"0":{"title":"WhatsApp at scale, without bans","description":"Throttled sending, business-template management, opt-out tracking — designed to keep your number alive past send #500."},"1":{"title":"Behaviour segmentation","description":"Segment by: last order older than 30 days, abandoned cart yesterday, opened previous campaign, language, country, tag, custom field."},"2":{"title":"Conversion attribution","description":"Each campaign tracks orders, revenue, AOV — not just opens + clicks. See which subject line actually paid for itself."}},"useCases":{"0":{"title":"Black Friday push","body":"Three-channel sequence (WhatsApp then email reminder then SMS final-hours) to a segmented loyalty list."},"1":{"title":"Re-engagement","body":"Customers silent for 60 days get a single WhatsApp with a discount code. Auto-stops at first reply."},"2":{"title":"New product drop","body":"WhatsApp announcement to past buyers, Instagram post + ad budget allocated, email to broader list — all from one screen."}},"integrations":"WhatsApp Business, Email (Resend / SES / custom SMTP), SMS (Twilio), Instagram, Facebook","faqs":{"0":{"q":"Will WhatsApp ban my number?","a":"Significantly less likely than DIY tools. We throttle, respect 24h windows, manage templates, and warm up new numbers."},"1":{"q":"Can I import a CSV of contacts?","a":"Yes. Up to 500K rows per import. Dedup against existing contacts automatic."},"2":{"q":"Do you support transactional emails?","a":"Campaigns module is for marketing. Transactional (order confirm, password reset) lives in our Notifications API."}}},"comments":{"seoTitle":"Reply to every comment from one feed | Comvix","seoDescription":"Facebook, Instagram, TikTok, YouTube — one stream. AI handles routine ones automatically; you take the tricky ones.","seoKeywords":"Facebook Instagram comments inbox manager, social media moderation SaaS, comments AI auto-reply","heroEyebrow":"Comments Management","heroTitle":"Reply to every comment from one feed","heroSubtitle":"Facebook, Instagram, TikTok, YouTube — one stream. AI handles routine ones automatically; you take the tricky ones.","benefits":{"0":{"title":"Comment to DM in one click","description":"Move a price question from a public comment into a private DM without copy-paste. Customer experience stays warm."},"1":{"title":"AI auto-reply with safety net","description":"Confidence threshold per brand. AI replies to \"what is the price?\", flags \"do you ship to my country\" for human review."},"2":{"title":"Sentiment alerts","description":"Negative-sentiment comments fire to a Slack / WhatsApp channel within 60 seconds — catch a PR fire before it spreads."}},"useCases":{"0":{"title":"Influencer launches","body":"Post drops 50K likes + 800 comments. AI replies to FAQs, escalates real questions, your team focuses on relationships."},"1":{"title":"Customer service on Reels","body":"Every product Reel attracts \"how much?\" comments. AI quotes the price + drops a wa.me link, in the customer language."},"2":{"title":"Multi-brand monitoring","body":"Agency manages 20 client pages. One feed, sorted by client + sentiment + reply-needed."}},"integrations":"Facebook Page, Instagram Business, TikTok Business, YouTube, plus Comvix Inbox (DM handoff)","faqs":{"0":{"q":"Can I auto-hide negative comments?","a":"Yes — per brand. We hide instead of delete (Instagram preserves the count, less suspicious)."},"1":{"q":"Does it work on stories / Reels comments?","a":"Yes for Reels. Stories do not have comments by design (just DMs + reactions, both handled in Inbox)."},"2":{"q":"How fast does the AI reply?","a":"Median 4 seconds. P95 under 12 seconds. Fast enough that customers think a human is at the keyboard."}}},"multibrand":{"seoTitle":"One subscription, every brand you run | Comvix","seoDescription":"Run multiple brands or client accounts from one Comvix subscription. Each brand isolated — its own channels, AI personality, knowledge base, ad accounts.","seoKeywords":"multi-brand agency social media tool, white-label CRM SaaS, multi-tenant inbox","heroEyebrow":"Multi-brand Workspaces","heroTitle":"One subscription, every brand you run","heroSubtitle":"Run multiple brands or client accounts from one Comvix subscription. Each brand isolated — its own channels, AI personality, knowledge base, ad accounts.","benefits":{"0":{"title":"Real isolation, not folders","description":"Switch the brand selector — channels, contacts, AI, billing scope, even color theme all swap. No accidental cross-brand leakage."},"1":{"title":"Per-brand AI personality","description":"Restaurant tone for one brand, B2B SaaS tone for another. Knowledge base + product catalog + reply samples scoped to each."},"2":{"title":"Add brands without re-onboarding","description":"Per-brand monthly fee for extras. New brand inherits team, integrations stay separate, billing rolls into one invoice."}},"useCases":{"0":{"title":"Marketing agencies","body":"10–50 client brands under one roof. Per-client team permissions, white-label reports, central billing."},"1":{"title":"Brand portfolios","body":"Holding company with 4 D2C brands. Different channels per brand, single dashboard for the family CEO."},"2":{"title":"Franchises","body":"Master account at HQ, one brand per franchise location. Local agent replies, regional analytics roll up."}},"integrations":"Every channel (per-brand), every payment provider (per-brand), every store (per-brand), team-permission system spans the workspace","faqs":{"0":{"q":"Can a teammate be on some brands and not others?","a":"Yes. Permissions are scoped per brand-membership. The brand switcher only shows brands they can access."},"1":{"q":"What is the max number of brands?","a":"Soft cap at 50 per workspace; reach out if you need more. We have scaled tested at 200."},"2":{"q":"Do brands share customer data?","a":"No, by design. Brand A's contacts cannot be queried from Brand B. Each brand is its own tenant."}}},"automation":{"seoTitle":"If-this-then-that — without code | Comvix","seoDescription":"Welcome new contacts, escalate angry customers, follow up on abandoned carts, route by language. Visual builder, no code.","seoKeywords":"no-code workflow automation customer support, if-this-then-that CRM, automation builder SaaS","heroEyebrow":"Workflow Automation","heroTitle":"If-this-then-that — without code","heroSubtitle":"Welcome new contacts, escalate angry customers, follow up on abandoned carts, route by language. Visual builder, no code.","benefits":{"0":{"title":"Triggers on real events","description":"New conversation, deal stage change, order received, contact tagged, AI sentiment dropped — 30+ triggers out of the box."},"1":{"title":"Drag-drop logic","description":"If / then / else, delays, branches, switch on language or country. Test mode shows the path your contact would take."},"2":{"title":"Multi-channel actions","description":"Send WhatsApp, email, internal Slack ping, create a task, assign a teammate, tag the contact, all in one rule."}},"useCases":{"0":{"title":"Welcome flow","body":"New WhatsApp contact then wait 2 min then AI sends welcome + asks a qualifying question then tag based on answer."},"1":{"title":"Escalation","body":"Contact mentions \"refund\" + sentiment negative then assign to senior agent + Slack alert + add internal note."},"2":{"title":"Abandoned cart","body":"Cart abandoned 1h then WhatsApp reminder with cart contents + checkout link then wait 24h then email follow-up if still abandoned."}},"integrations":"Inbox, Contacts, Deals, Catalog, Bookings, Ads, Studio — every Comvix surface emits events the builder can hook into","faqs":{"0":{"q":"Can I undo an automation that mis-fired?","a":"You can pause + edit any rule retroactively. We log every action so you can audit + revert side effects."},"1":{"q":"How many automations can I have?","a":"Plan-dependent. Pro = 50, Scale = unlimited. Most merchants use 5–10."},"2":{"q":"Does it work with Zapier?","a":"Yes. We have a Zapier app + native webhooks + a public REST API for anything outside our trigger list."}}},"storefront":{"seoTitle":"Launch your online store in 10 minutes — no code | Comvix","seoDescription":"Build a real online store inside Comvix. No theme tinkering, no plugins. Stripe + PayMob + Tap + COD wired by default. Sell in chat, on the web, or both — same catalog, same inventory.","seoKeywords":"no-code online store builder, launch ecommerce in 10 minutes, WhatsApp shop builder, MENA SMB online store SaaS, native catalog with Stripe PayMob","heroEyebrow":"Online storefront","heroTitle":"Launch a real online store in one click","heroSubtitle":"No code, no plugins, no monthly Shopify lock-in. Add your products, pick a theme, hit publish — your storefront is live with payments, inventory, and order management already wired. The same catalog powers WhatsApp + Instagram conversations, so the AI quotes live prices the moment you publish.","benefits":{"0":{"title":"One-click publish","description":"Add products, set prices, hit publish. Your store URL is live in minutes — no DNS hoops, no theme files, no developer."},"1":{"title":"Payments wired by default","description":"Stripe, PayMob, Tap, iyzico, MercadoPago, COD, and bank transfer — pick what fits your country and switch on. No separate Stripe account dance for the simple cases."},"2":{"title":"Same catalog as your chat","description":"Products you list show up in WhatsApp + Instagram + Facebook conversations automatically. The AI quotes from real inventory, never lies about stock."}},"useCases":{"0":{"title":"Restaurants — publish your menu","body":"Upload your dishes once. Customers order on WhatsApp by browsing the same menu. Daily specials update everywhere with one edit."},"1":{"title":"Boutiques + product sellers","body":"Variants, sizes, colors, photos. Inventory tracked across channels — sell in DM, on the storefront, or in person without overselling."},"2":{"title":"Service businesses","body":"Sell packages, gift cards, or one-off services. Pair with Bookings to take payment + schedule the appointment in one go."}},"integrations":"Stripe, PayMob, Tap, iyzico, MercadoPago, Salla import, Shopify import, Cash on Delivery, Bank Transfer, custom domains, Meta Pixel, Google Analytics 4, TikTok Pixel","faqs":{"0":{"q":"Do I need to host the store separately?","a":"No. Your store lives at a URL we provide (or your custom domain). Hosting, SSL, CDN, mobile-responsive theme — all included."},"1":{"q":"Can I migrate from Shopify or WooCommerce?","a":"Yes. Connect either store (read-only) and we mirror products + customers across. You can switch full-management to Comvix later, or run both in parallel."},"2":{"q":"What happens to my orders?","a":"They land in the same inbox as your WhatsApp + Instagram conversations. The AI handles status, refunds, and re-engagement. Your accounting export is one click."}}},"bookings":{"seoTitle":"Appointment booking software for clinics, salons, services | Comvix","seoDescription":"Take bookings from WhatsApp, Instagram DMs, your storefront, or a public booking page. Auto-confirm, send reminders, cut no-shows. Built for MENA service businesses.","seoKeywords":"appointment booking software, salon scheduling SaaS, clinic appointment system, WhatsApp booking, MENA service business calendar","heroEyebrow":"Bookings & appointments","heroTitle":"Take bookings without anyone touching a calendar","heroSubtitle":"Connect your calendar once. The AI takes booking requests on WhatsApp + Instagram + your storefront, confirms instantly, sends reminders 24h + 2h before, and follows up after the visit. Service businesses cut their no-show rate from ~22% to under 7% in the first month.","benefits":{"0":{"title":"After-hours bookings","description":"A third of bookings happen outside business hours. The AI catches them, confirms instantly, and you wake up to a full day already scheduled."},"1":{"title":"No-show reduction","description":"Auto-reminders 24h + 2h before. Customers can confirm, reschedule, or cancel by replying to the WhatsApp — no awkward phone calls."},"2":{"title":"Recall + repeat bookings","description":"Past clients due for a follow-up get a tasteful WhatsApp ping at the right interval. One-click rebook keeps them in the chair."}},"useCases":{"0":{"title":"Clinics + dental practices","body":"Multi-doctor schedules, appointment types with different durations, automatic prep instructions sent before the visit."},"1":{"title":"Salons + spas","body":"Service + stylist + duration combinations. Deposit at booking via Stripe / PayMob if you want to lock in commitment."},"2":{"title":"Tutoring + consultants","body":"Slot-based booking with prep questions captured at the time of the booking. Zoom links auto-attached if remote."}},"integrations":"Google Calendar, Apple Calendar, Outlook, Zoom, Stripe, PayMob, Tap, WhatsApp Business, Instagram DM","faqs":{"0":{"q":"Can a customer book without a Comvix account?","a":"Yes — your public booking page works for any visitor. Your customer leaves only the info you ask for (name, phone, service). No account creation, no friction."},"1":{"q":"How are reminders charged?","a":"WhatsApp reminders sit on your WhatsApp Business utility template volume. Email + SMS reminders are included on your plan up to the listed limits."},"2":{"q":"Can I take a deposit at booking?","a":"Yes. Connect Stripe / PayMob / Tap. The booking confirms only after deposit clears; full deposit auto-refunds if you cancel."}}},"payments":{"seoTitle":"Take payment in chat — Stripe + PayMob + WhatsApp Pay | Comvix","seoDescription":"Generate a payment link inline, take card / wallet / cash-on-delivery, get the order in your dashboard the moment it clears. Built for the way MENA SMBs actually take money.","seoKeywords":"WhatsApp pay link generator, Stripe in chat, PayMob WhatsApp checkout, MENA payment SaaS, COD bank transfer reconciliation","heroEyebrow":"Payments","heroTitle":"Take payment without leaving the chat","heroSubtitle":"Stripe, PayMob, Tap, iyzico, MercadoPago, WhatsApp Pay, cash on delivery, bank transfer. The AI generates the right link for the right country in one tap; the customer pays in two clicks; the order shows in your dashboard the moment it clears. No copy-paste between PayPal and your spreadsheet.","benefits":{"0":{"title":"One link, the right gateway","description":"Egypt → PayMob. UAE / Saudi → Tap or PayTabs. Turkey → iyzico. Latin America → MercadoPago. The AI picks based on the customer phone country code; you set it up once."},"1":{"title":"Cash on delivery + bank transfer","description":"Not every customer pays online. COD + manual transfer flows are first-class — the order is created on commit, status updates as you reconcile, no spreadsheet on the side."},"2":{"title":"Refunds + reconciliation","description":"Refund from inside Comvix; the gateway pushes the refund + the customer gets a WhatsApp confirmation. Monthly reconciliation export covers every gateway in one CSV."}},"useCases":{"0":{"title":"Quick checkout in DM","body":"Customer asks for a product → AI generates pay link → customer pays in 2 taps → order shows in dashboard. Total cycle: under 60 seconds."},"1":{"title":"Booking deposits","body":"Take 25% upfront when the appointment is booked. If the customer cancels in policy window, the deposit auto-refunds."},"2":{"title":"Storefront checkout","body":"Native storefront uses the same payment configuration as your chat checkout. Set up once, applies everywhere."}},"integrations":"Stripe, PayMob, Tap, PayTabs, iyzico, MercadoPago, WhatsApp Pay, Cash on Delivery, Bank Transfer, Apple Pay, Google Pay","faqs":{"0":{"q":"Do you take a cut on every transaction?","a":"On Stripe Connect-routed payments we charge a small platform fee on top of Stripe's standard rate. On direct gateways (your own PayMob / Tap account) we take nothing — you keep the gateway's rate."},"1":{"q":"Can I use my existing Stripe account?","a":"Yes. Either connect your existing Stripe account via Stripe Connect, or use our Connect onboarding to spin up a new one. You stay the merchant of record either way."},"2":{"q":"How does WhatsApp Pay work?","a":"In countries where Meta has rolled out WhatsApp Pay (India, Brazil, Singapore so far), the customer pays inside the WhatsApp app itself — no link, no redirect. We auto-prefer it when available."}}},"forms":{"seoTitle":"Build forms & lead-capture pages in minutes | Comvix","seoDescription":"Drag-and-drop forms for lead capture, post-service feedback, RSVPs. Each form gets a public URL. Every submission auto-creates a CRM contact + fires email + WhatsApp follow-ups.","seoKeywords":"online form builder, lead capture form, customer feedback survey, RSVP form, embeddable form, no-code form builder","heroEyebrow":"Forms & surveys","heroTitle":"Capture leads, feedback & RSVPs — no developer required","heroSubtitle":"Drag the fields you need, share a URL, watch submissions roll into your CRM. Built-in templates for contact, feedback, RSVP — or build from scratch in minutes.","benefits":{"0":{"title":"11 field types, drag to reorder","description":"Text, email, phone, dropdown, multi-select, file upload, rating, date, number — everything you need without a third-party integration."},"1":{"title":"Public URL or embed","description":"Share /f/[your-brand]/[form-slug] on WhatsApp, email, your Instagram bio — or paste the iframe into your existing website."},"2":{"title":"Every submission becomes a contact","description":"Auto-creates or updates the CRM contact, emails you a notification, and can trigger any workflow rule you've built — including WhatsApp follow-up."}},"useCases":{"0":{"title":"Coaches & consultants","body":"Lead-capture form on your Instagram bio → contact pre-qualified by the questions you ask → auto-booked into your calendar via the bookings module."},"1":{"title":"Restaurants & venues","body":"RSVP form for events, reservation requests for special menus, post-meal feedback by SMS link — every reply enriches the customer profile."},"2":{"title":"Clinics & salons","body":"New-patient intake form before the first appointment; feedback survey 24h after service to surface unhappy customers fast — before they leave a public review."}},"integrations":"Direct submission to Comvix CRM, workflow automation rules, email notifications, WhatsApp + SMS follow-ups, CSV export, public URL + iframe embed, file uploads to secure storage","faqs":{"0":{"q":"Can I make certain fields required?","a":"Yes — toggle 'required' per field. Submissions failing required fields are rejected client-side with a clear error, so the visitor can fix and resubmit."},"1":{"q":"Does it support file uploads?","a":"Yes. Up to 25 MB per file (configurable per plan). Files are stored securely; the public URL is included with the submission record."},"2":{"q":"How do I send a thank-you email after submission?","a":"Set the 'Thank-you message' field in the form editor — it shows after submit. It can also fire a workflow rule to send a templated email or WhatsApp message."}}},"teamTasks":{"seoTitle":"Team management, tasks & role permissions | Comvix","seoDescription":"Invite teammates, control what each role can see and do, assign conversations and tasks, see who's online and handling what. Unlimited seats — we charge per organisation, not per user.","seoKeywords":"team collaboration CRM, task management CRM, role-based permissions, conversation assignment, audit log, unlimited seats CRM, agent collaboration software","heroEyebrow":"Team & tasks","heroTitle":"Your team, your roles, your accountability","heroSubtitle":"Invite teammates with the right permissions, assign conversations and tasks, see real-time who's online. Every action recorded in an append-only audit log — and unlimited seats on every paid plan.","benefits":{"0":{"title":"Granular role-based permissions","description":"Pick from preset roles (Owner, Admin, Agent, Viewer) or build custom ones. Lock down billing, settings, and integrations to admins; give agents only what they need."},"1":{"title":"Tasks attached to conversations or deals","description":"Create a task ('call back Maria tomorrow'), assign it to anyone, attach it to the customer thread. Due dates, reminders, mark-as-done — nothing slips."},"2":{"title":"Online presence + workload view","description":"See who's online right now, how many open threads each agent is handling, who's underutilised. Manager view shows the whole team queue at a glance."}},"useCases":{"0":{"title":"Agencies","body":"Each client brand has its own team — separate inboxes, separate permissions, one bill. The agency owner sees everything; each client only sees their brand."},"1":{"title":"Restaurants & retail","body":"Front-of-house, kitchen, manager — different roles see different things. Manager dashboards aggregate across locations without exposing per-location operational chatter."},"2":{"title":"Service businesses","body":"Stylist, receptionist, owner — each has tasks tied to clients. Owner sees who's handling what without micromanaging individual replies."}},"integrations":"Preset + custom roles, 60+ granular permissions, audit log export to CSV, in-app + email notifications, task reminders, presence indicators, single sign-on (Google / Microsoft) on Pro+","faqs":{"0":{"q":"How many team members can I have?","a":"Unlimited on every paid plan — we charge per organisation, not per seat. Add anyone you want within your plan's other limits, no extra charge."},"1":{"q":"Can I create custom roles?","a":"Yes — Pro plan and above. Pick from 60+ granular permissions; save the combination as a reusable role; assign to any teammate."},"2":{"q":"What happens when someone leaves the team?","a":"Remove them from the workspace; their assigned conversations and open tasks get re-queued. Their action history stays in the audit log for compliance."}}},"aiAssistant":{"seoTitle":"Ask Pulse — your AI co-pilot for every workflow | Comvix","seoDescription":"Pulse is the in-app AI that helps you operate Comvix. Ask in plain language: 'who's my best customer this month?', 'draft a reply to Maria', 'send a Black Friday campaign'. Trained on your business + your data.","seoKeywords":"in-app AI assistant, conversational CRM AI, AI workflow co-pilot, AI customer service agent, Pulse AI assistant","heroEyebrow":"Ask Pulse","heroTitle":"Meet Pulse — your AI co-pilot inside Comvix","heroSubtitle":"Trained on your products, your past replies, your business policies. Ask it anything in plain language: it drafts, suggests, schedules, and — with your one-click approval — acts.","benefits":{"0":{"title":"Grounded in your data, not the public web","description":"Pulls from your catalogue, FAQ, past conversations, store policies. Won't hallucinate prices or invent products you don't sell. Every answer cites its source."},"1":{"title":"Drafts replies in your tone","description":"Studies your past responses; matches dialect, slang, brand voice. Your team approves or edits before sending — never auto-fires unless you explicitly opt in per channel."},"2":{"title":"Acts on your behalf, with consent","description":"Schedule a campaign, generate an image, look up a customer's history, run a workflow — Pulse handles the steps and asks you to confirm before doing anything that costs money or sends a message."}},"useCases":{"0":{"title":"Owners + managers","body":"Ask 'what changed this week?' or 'who's our top spender?' — get a real answer with the numbers. No SQL, no dashboards to learn, no analyst to hire."},"1":{"title":"Front-line agents","body":"Suggested replies for every incoming message, with a citation back to the source (your product page, your policy doc). Agent reviews, edits if needed, sends."},"2":{"title":"Marketing operators","body":"'Build me a Black Friday WhatsApp campaign for repeat buyers' — Pulse drafts the segment, the message, the schedule. You approve, it sends."}},"integrations":"Reads from CRM, catalogue, conversations, knowledge base, analytics. Actions: send messages, draft campaigns, generate images, fetch analytics, schedule tasks, run workflows — always with explicit human approval.","faqs":{"0":{"q":"Does Pulse send messages on its own?","a":"Only with your explicit opt-in per channel and per workflow. Default is 'draft + suggest'; you stay in control of every send."},"1":{"q":"Can Pulse see customer data?","a":"Yes — within your workspace only. It reads your catalogue, contacts, and conversations to give grounded answers. Nothing crosses tenants, ever, and audit logs record every read."},"2":{"q":"What languages does Pulse speak?","a":"English, Arabic (all dialects), Spanish, Portuguese, French, German, Turkish — and 90+ more. Pick per-brand or per-conversation; it auto-detects from the customer's first message."}}}},"useCasePages":{"shared":{"breadcrumbHome":"Home","breadcrumbUseCases":"Solutions","topFeaturesTitle":"Top features for this","scenariosTitle":"Common workflows","faqTitle":"Common questions","ctaTitle":"Ready to set this up?","ctaSubtitle":"14-day free trial. No credit card.","ctaButton":"Start free trial","exploreAll":"Explore every solution","featureLearnMore":"See feature","outcomesTitle":"What changes when you switch","outcomesSubtitle":"Real numbers from teams that ran the comparison. We picked the metrics that map to revenue — not vanity counters.","onboardingTitle":"What your first month looks like","onboardingSubtitle":"Most teams hit a clear milestone every week. Here is the typical arc — connect day 1, automations by the end of week 1, real data by month-end.","outcomeBefore":"Before","outcomeAfter":"With Comvix"},"index":{"seoTitle":"Solutions by industry — Comvix for restaurants, online stores, clinics, agencies","seoDescription":"Pick your industry. We unpack which Comvix features matter most, real workflows merchants in your category run today, and what the setup looks like.","seoKeywords":"WhatsApp CRM for restaurants, ecommerce helpdesk, clinic appointment software, agency social media tool","title":"Solutions for your industry","subtitle":"Pick your category — we show which features matter most for the way your business actually runs.","cardCta":"See solution","introTitle":"Why we built pages by industry","introBody":"A bakery in Beirut and a dental clinic in Riyadh both run a WhatsApp inbox — but their workflows, their objections, and their setup priorities are completely different. So we picked the four verticals that account for the bulk of MENA SMB messaging traffic and built a dedicated page for each. You see the workflows your peers actually run, the integrations that matter for your category, and the questions other owners in your industry asked us first.","statsTitle":"Built with real businesses","stats":{"0":{"value":"4","label":"industries with dedicated playbooks"},"1":{"value":"12+","label":"real workflows documented"},"2":{"value":"7","label":"languages supported end-to-end"},"3":{"value":"14d","label":"free trial — no card needed"}},"previewTitle":"What every solution page covers","previewSubtitle":"Same six sections per vertical — so you can scan, compare, and pick the one that fits.","previewItems":{"0":{"title":"Pain we hear from owners","body":"The reality of running this kind of business — buzzing phones, missed messages, the after-hours flood. Named in plain language."},"1":{"title":"Top features for the vertical","body":"Three product surfaces hand-picked because they actually move the needle for this industry — not the generic feature menu."},"2":{"title":"Real workflows","body":"Three concrete scenarios: order → kitchen, booking → reminder, abandoned cart → recovery. Step by step."},"3":{"title":"Outcomes you can measure","body":"Before / after numbers on the metrics that map to revenue — response time, no-show rate, repeat-purchase rate, average order value."},"4":{"title":"Day 1 / Week 1 / Month 1 plan","body":"What you connect on day one, what you automate by week-end, what data starts paying off after a month."},"5":{"title":"Frequent buying questions","body":"The questions other owners in your industry asked us first — answered without the marketing spin."}},"solutionsTitle":"Solutions we deliver","solutionsSubtitle":"Eight outcomes the platform delivers — pick the one that matches your goal and we'll show you the feature behind it.","solutions":{"0":{"title":"Centralise customer conversations","body":"Every WhatsApp, Instagram, Facebook, email and TikTok message in one queue. AI drafts the reply, your team approves with one click.","cta":"See AI Inbox"},"1":{"title":"Recover abandoned carts on autopilot","body":"WhatsApp + email follow-ups fire 1h + 24h after abandon, with the actual cart contents and a one-click checkout link. Recovery rates 3–5× email-only.","cta":"See Commerce + Analytics"},"2":{"title":"Cut booking no-shows from 22% → 7%","body":"Take bookings on WhatsApp, your storefront, or a public page. Auto-confirm, then reminders 24h + 2h before. No-shows drop from ~22% to under 7% in the first month.","cta":"See Bookings"},"3":{"title":"Re-engage customers who went silent","body":"Auto-flag customers who used to buy and have gone quiet past their typical reorder window. Fire a targeted \"we missed you\" campaign with one click.","cta":"See Commerce + Analytics"},"4":{"title":"Replace 5 marketing tools with one bill","body":"Inbox + AI + CRM + Campaigns + Analytics + Storefront, all on one bill. Most teams switch from a stack costing $400+/mo to a Comvix Pro plan at $79/mo flat.","cta":"See pricing"},"5":{"title":"Take payment without leaving the chat","body":"Stripe, PayMob, Tap, iyzico, MercadoPago, COD, bank transfer. The AI generates the right link for the customer's country; they pay in 2 taps; the order shows in your dashboard.","cta":"See Payments"},"6":{"title":"Run multiple brands from one login","body":"Switch between client / brand workspaces in 2 seconds. Per-client roles, per-client billing, templated automations clone across the roster. Built for agencies + multi-brand operators.","cta":"See Multi-brand"},"7":{"title":"Tie every conversation back to revenue","body":"Last-touch + assist attribution per conversation. See which agent, which campaign, which channel actually closes — not just which one opens. Real numbers, not vanity counters.","cta":"See Commerce + Analytics"}}},"restaurants":{"seoTitle":"Take orders + bookings without losing a single message | Comvix","seoDescription":"Run WhatsApp orders, Instagram DMs, table bookings, and delivery follow-ups from one inbox. AI confirms order details + your team does the cooking.","seoKeywords":"restaurant WhatsApp ordering CRM, cafe Instagram inbox, MENA food delivery messaging, restaurant booking software","heroEyebrow":"For restaurants & cafés","heroTitle":"Take orders + bookings without losing a single message","heroSubtitle":"Run WhatsApp orders, Instagram DMs, table bookings, and delivery follow-ups from one inbox. AI confirms order details + your team does the cooking.","painTitle":"The reality of running a busy kitchen","painBody":"Phones buzzing with WhatsApp orders, Instagram DMs piling up about today's special, a customer asking on Facebook if you deliver to their building — and the manager flipping between three apps trying to keep track. Comvix puts every channel in one inbox. AI replies to \"what time do you open?\" and \"do you have tabouleh today?\" in under 3 seconds, so your team can focus on the orders that actually matter.","scenarios":{"0":{"title":"WhatsApp orders → kitchen","body":"Customer sends an order on WhatsApp. AI confirms quantities + total + estimated time. Order auto-prints to the kitchen via webhook integration."},"1":{"title":"Instagram menu enquiries","body":"\"What's today's special?\" gets answered automatically from your published menu. \"Can I book a table for 4?\" routes to the host."},"2":{"title":"Reservation reminders","body":"Bookings get a WhatsApp confirm + a 2-hour-before reminder. No-show rate drops noticeably within 2 weeks."}},"faqs":{"0":{"q":"Do you support Talabat / Careem / HungerStation?","a":"Not yet as native integrations — orders from those apps still go through their own platforms. We handle direct WhatsApp + Instagram + your own ordering page."},"1":{"q":"Can the AI handle Arabic dialects?","a":"Yes. Trained on Egyptian, Levantine, Gulf, and MSA. We also fall back to MSA if the dialect is too colloquial to parse confidently."},"2":{"q":"Will it work with my existing POS?","a":"We can webhook into most POS systems on order confirm. Direct integrations for popular MENA POS (Foodics, Marn) on the roadmap."}},"outcomes":{"0":{"metric":"Avg first-response time","before":"12 min","after":"30 sec"},"1":{"metric":"Booking no-show rate","before":"18%","after":"6%"},"2":{"metric":"Repeat-order rate (90d)","before":"31%","after":"47%"}},"onboarding":{"0":{"label":"Day 1","title":"Connect WhatsApp + Instagram","body":"Plug both channels into the inbox in under 15 minutes. AI starts replying to \"what time do you open?\" + \"do you deliver to my area?\" the same evening."},"1":{"label":"Week 1","title":"Build the menu + booking flows","body":"Upload your menu so the AI can quote items + prices live. Set up the reservation flow with the auto-confirm + 2-hour reminder. Both run in the background after this."},"2":{"label":"Month 1","title":"Read the numbers","body":"You see your no-show rate drop, your reorder rate climb, and which menu items get the most inquiries vs the most orders. Use that to plan next month's campaigns."}}},"onlineStores":{"seoTitle":"Turn every \"do you have this?\" into a sale | Comvix","seoDescription":"Connect Shopify or WooCommerce. AI quotes live prices + stock to customers in chat, recovers abandoned carts via WhatsApp + email, and tracks every conversation back to revenue.","seoKeywords":"online store customer support, ecommerce WhatsApp helpdesk, Shopify WooCommerce inbox, abandoned cart recovery","heroEyebrow":"For online stores","heroTitle":"Turn every \"do you have this?\" into a sale","heroSubtitle":"Connect Shopify or WooCommerce. AI quotes live prices + stock to customers in chat, recovers abandoned carts via WhatsApp + email, and tracks every conversation back to revenue.","painTitle":"When chat is your storefront","painBody":"Half your sales come from \"is this still in stock?\" DMs. The other half abandon their cart and disappear. Comvix lets your AI reply with REAL inventory (not \"let me check\") in under 5 seconds, then chases the abandoned carts on WhatsApp + email with a one-click checkout link. Stripe / PayMob / COD all wired in.","scenarios":{"0":{"title":"Live stock in chat","body":"Customer asks about a product in Instagram DM. AI confirms it's in stock + sends a checkout link with the right size pre-selected."},"1":{"title":"Abandoned-cart recovery","body":"Cart sits idle 1 hour → WhatsApp ping with cart contents + 1-click checkout. 24h later if still abandoned → email follow-up."},"2":{"title":"Order-status questions","body":"\"Where's my order?\" gets a real-time tracking link pulled from your shipping integration. Zero ticket-handling time for the team."}},"faqs":{"0":{"q":"Does it work with my custom-built store?","a":"Yes via our public REST API + webhooks. Native one-click integrations exist for Shopify + WooCommerce; everything else is API."},"1":{"q":"Can the AI take payment without leaving the chat?","a":"Yes. It generates a Stripe / PayMob / Tap link inline. Customer pays in 2 clicks; order shows in your dashboard automatically."},"2":{"q":"How do you handle returns?","a":"Return requests come into the inbox tagged automatically. Your team can issue refunds (full or partial) without leaving Comvix — pushes back to Shopify / WooCommerce."}},"outcomes":{"0":{"metric":"Abandoned-cart recovery rate","before":"5%","after":"23%"},"1":{"metric":"Avg AOV (WhatsApp orders)","before":"Same as web","after":"+18%"},"2":{"metric":"Repeat-purchase rate (60d)","before":"24%","after":"39%"}},"onboarding":{"0":{"label":"Day 1","title":"Sync your store","body":"Connect Shopify or WooCommerce. Products + customers + orders stream in within minutes. AI starts answering \"is it in stock?\" with live inventory."},"1":{"label":"Week 1","title":"Turn on cart recovery + post-purchase","body":"Two automations cover most of the win: cart abandoned 1h → WhatsApp ping; order delivered 7d → review request. Set the discount levels + walk away."},"2":{"label":"Month 1","title":"See attribution + missing customers","body":"Read which channel + agent + campaign turned conversations into revenue. Spot the customers who used to buy and went quiet — re-engage them with one click."}}},"clinics":{"seoTitle":"Bookings come in, your team focuses on care | Comvix","seoDescription":"WhatsApp + Instagram appointment requests auto-route to one screen. Smart calendar with deposits, cancellations, no-show automation. Reminders sent before every visit.","seoKeywords":"clinic appointment booking SaaS, doctor WhatsApp scheduling, salon spa booking software, beauty appointment system","heroEyebrow":"For clinics, salons & wellness","heroTitle":"Bookings come in, your team focuses on care","heroSubtitle":"WhatsApp + Instagram appointment requests auto-route to one screen. Smart calendar with deposits, cancellations, no-show automation. Reminders sent before every visit.","painTitle":"Receptionist time is your most expensive resource","painBody":"Every minute the front desk spends on the phone confirming a Tuesday 3pm is a minute they're not taking the next walk-in. Comvix takes booking enquiries from 5 channels into one queue. AI quotes available slots + service prices, customer self-books, deposit auto-collected on services where you require it.","scenarios":{"0":{"title":"Self-service booking widget","body":"Customer scans your Instagram bio QR → /b/your-clinic → picks doctor + time + pays deposit. Done in 90 seconds, no human needed."},"1":{"title":"Custom service availability","body":"Doctor only available Mondays 5-8pm? Set \"custom availability mode\" + publish those windows. Calendar auto-respects it."},"2":{"title":"Pre-visit reminders + intake forms","body":"24h before appointment → WhatsApp reminder. Optional intake form attached. No-show rate drops 30-50% in our pilots."}},"faqs":{"0":{"q":"Can I take a deposit at booking?","a":"Yes. Per service, you choose: no deposit, partial (e.g. 50 SAR), or full price. Stripe / PayMob both supported."},"1":{"q":"What about multiple doctors / locations?","a":"Each doctor / room / table is a \"resource\" with its own working hours + exception calendar. Multiple branches supported via the Branches feature."},"2":{"q":"Does it integrate with Google Calendar?","a":"Yes — bidirectional. Bookings push to the staff member's Google / Outlook calendar; busy times from those calendars block availability automatically."}},"outcomes":{"0":{"metric":"Booking no-show rate","before":"22%","after":"7%"},"1":{"metric":"Bookings made after-hours","before":"Lost","after":"34% of total"},"2":{"metric":"Avg admin minutes per booking","before":"6 min","after":"< 1 min"}},"onboarding":{"0":{"label":"Day 1","title":"Hook up WhatsApp + the calendar","body":"Connect WhatsApp Business + your booking calendar. AI starts taking appointment requests the same evening — including the after-hours ones that used to be lost."},"1":{"label":"Week 1","title":"Set up confirmations + reminders","body":"Auto-confirm at booking, reminder 24h + 2h before, follow-up after the visit. The whole reminder loop runs without admin involvement."},"2":{"label":"Month 1","title":"Read no-show + recall data","body":"Your no-show rate drops visibly. You also see which patients are due for a recall and can fire off a tasteful WhatsApp campaign with one click."}}},"agencies":{"seoTitle":"50 client brands, one workspace | Comvix","seoDescription":"Multi-brand orgs let you manage every client's inbox, ads, posts, and analytics from one Comvix subscription. Per-client team permissions, white-label reports, single invoice.","seoKeywords":"agency social media management tool, multi-client CRM, white-label inbox SaaS, marketing agency dashboard","heroEyebrow":"For agencies & resellers","heroTitle":"50 client brands, one workspace","heroSubtitle":"Multi-brand orgs let you manage every client's inbox, ads, posts, and analytics from one Comvix subscription. Per-client team permissions, white-label reports, single invoice.","painTitle":"Your agency stack is killing your margin","painBody":"Every new client = another Hootsuite seat, another Helpdesk subscription, another Tool of the Month. Comvix collapses 5 tools into one — and the per-brand fee structure means your margin grows with every client you add, not shrinks.","scenarios":{"0":{"title":"Onboard a new client in 10 minutes","body":"Click \"+ Add brand\". Connect their Instagram + WhatsApp + Meta Ads account. Set per-client team permissions. Done."},"1":{"title":"Client-ready Monday reports","body":"Auto-generated PDF per brand: top conversations, ad performance, post engagement, tickets resolved. Forward without editing."},"2":{"title":"Per-client AI personality","body":"Restaurant brand gets a casual tone. B2B SaaS brand gets formal. Same workspace, different AI personalities + knowledge bases scoped per brand."}},"faqs":{"0":{"q":"Can my clients log in directly?","a":"Yes. Invite them as a guest user with read-only or limited-write permissions. They see only their brand."},"1":{"q":"How do you handle client billing?","a":"You pay one Comvix invoice. We don't bill your clients directly. You decide your markup; we don't see it."},"2":{"q":"White-label?","a":"You can customise per-brand storefront chrome (logo, colors, domain). The agency-facing dashboard says Comvix; your clients see their brand."}},"outcomes":{"0":{"metric":"Time switching between client accounts","before":"8 min/switch","after":"2 sec"},"1":{"metric":"Client reports prepared monthly","before":"Manual (hours)","after":"Auto (instant)"},"2":{"metric":"New clients onboarded per month (per ops person)","before":"2-3","after":"8-10"}},"onboarding":{"0":{"label":"Day 1","title":"Add your first 3 clients","body":"Each client becomes a brand workspace. Connect their WhatsApp + Instagram + Facebook. Set per-client roles so the right team member sees the right inbox."},"1":{"label":"Week 1","title":"Templatise the workflow","body":"Build automation templates once, clone per client. Posting schedule, comment auto-reply, lead-routing rules — duplicate them across the roster in minutes."},"2":{"label":"Month 1","title":"Per-client reporting on autopilot","body":"Each client gets a monthly performance digest auto-generated from their data: posts published, leads in, response time, ad spend reconciled. Send + bill."}}}},"pricingMatrix":{"title":"Compare every feature, every plan","subtitle":"Pick the row you care about. Every cell is honest — no asterisks.","featureColumnHeader":"Feature","popularBadge":"Popular","footnote":"Limits apply at org level unless otherwise noted. Per-brand caps are listed where they differ from the org-wide allowance. Annual billing saves ~17%.","tiers":{"starter":"Starter","pro":"Pro","scale":"Scale","enterprise":"Enterprise"},"groups":{"inbox":"Inbox + AI","channels":"Channels","commerce":"Commerce","marketing":"Marketing","workspace":"Workspace","support":"Support + Trust"},"rows":{"inbox":{"label":"Unified inbox","starter":"check","pro":"check","scale":"check","enterprise":"check"},"aiAssistant":{"label":"AI reply assistant","starter":"check","pro":"check","scale":"check","enterprise":"check"},"aiTokens":{"label":"AI credits / month","starter":"15M","pro":"55M","scale":"100M","enterprise":"400M"},"voiceTranscription":{"label":"Voice-note transcription","starter":"check","pro":"check","scale":"check","enterprise":"check"},"autoReply":{"label":"Fully-autonomous AI reply (no human)","starter":"check","pro":"check","scale":"check","enterprise":"check"},"knowledgeBase":{"label":"AI Knowledge Base (your docs + FAQs)","starter":"check","pro":"check","scale":"check","enterprise":"check"},"copilot":{"label":"AI Copilot for staff","starter":"check","pro":"check","scale":"check","enterprise":"check"},"channels":{"label":"Connected channels per brand","starter":"5","pro":"8","scale":"12","enterprise":"Unlimited"},"whatsappBusiness":{"label":"WhatsApp Business","starter":"check","pro":"check","scale":"check","enterprise":"check"},"instagramFacebook":{"label":"Instagram + Facebook + Messenger","starter":"check","pro":"check","scale":"check","enterprise":"check"},"tiktokYoutubeX":{"label":"TikTok, YouTube, X, LinkedIn","starter":"check","pro":"check","scale":"check","enterprise":"check"},"telegram":{"label":"Telegram + Email + Web chat","starter":"check","pro":"check","scale":"check","enterprise":"check"},"storefront":{"label":"No-code online storefront","starter":"check","pro":"check","scale":"check","enterprise":"check"},"comvixCatalog":{"label":"Native catalog + product manager","starter":"check","pro":"check","scale":"check","enterprise":"check"},"commerceConnect":{"label":"Shopify / WooCommerce 2-way sync","starter":"dash","pro":"check","scale":"check","enterprise":"check"},"bookings":{"label":"Bookings & appointments module","starter":"check","pro":"check","scale":"check","enterprise":"check"},"payments":{"label":"Payment providers (Stripe, PayMob, Tap, iyzico, COD, transfer)","starter":"check","pro":"check","scale":"check","enterprise":"check"},"abandonedCartRecovery":{"label":"Abandoned-cart recovery (auto WhatsApp + email)","starter":"check","pro":"check","scale":"check","enterprise":"check"},"missingCustomers":{"label":"Missing-customer detection + re-engagement","starter":"dash","pro":"dash","scale":"check","enterprise":"check"},"campaigns":{"label":"Multi-channel campaigns / month","starter":"Unlimited","pro":"Unlimited","scale":"Unlimited","enterprise":"Unlimited"},"socialPosts":{"label":"Social-post scheduling + cross-post","starter":"check","pro":"check","scale":"check","enterprise":"check"},"commentsManager":{"label":"Comments & reactions inbox","starter":"check","pro":"check","scale":"check","enterprise":"check"},"adsAnalyst":{"label":"AI Ads Analyst (Meta + Google + TikTok)","starter":"dash","pro":"check","scale":"check","enterprise":"check"},"imageStudio":{"label":"Image Studio renders / month","starter":"50","pro":"200","scale":"450","enterprise":"1,650"},"brands":{"label":"Brands included","starter":"1","pro":"2 (+1 bonus)","scale":"5","enterprise":"15"},"teamSeats":{"label":"Team seats","starter":"3","pro":"12","scale":"25","enterprise":"150"},"messagesPerMonth":{"label":"Messages / month","starter":"20K","pro":"50K","scale":"250K","enterprise":"1M"},"automation":{"label":"Workflow automation rules","starter":"Basic","pro":"15","scale":"50","enterprise":"Unlimited"},"customRoles":{"label":"Custom roles & permissions","starter":"dash","pro":"dash","scale":"check","enterprise":"check"},"multibrand":{"label":"Multi-brand workspace switching","starter":"dash","pro":"check","scale":"check","enterprise":"check"},"support":{"label":"Support channel","starter":"Email","pro":"Email","scale":"Email + chat","enterprise":"Priority + Slack"},"sla":{"label":"99.9% uptime SLA","starter":"dash","pro":"dash","scale":"check","enterprise":"check"},"dedicatedSuccess":{"label":"Dedicated success manager","starter":"dash","pro":"dash","scale":"dash","enterprise":"check"},"audit":{"label":"Audit log + data export","starter":"dash","pro":"check","scale":"check","enterprise":"check"},"salla":{"label":"Salla (Saudi e-commerce) integration","starter":"check","pro":"check","scale":"check","enterprise":"check"}}},"socialProof":{"eyebrow":"Why merchants pick us","title":"What our customers are seeing","subtitle":"Real outcomes from teams running Comvix end-to-end. Each quote names a specific number or moment that mattered.","carousel":{"prev":"Previous testimonial","next":"Next testimonial"},"case":{"badge":"Featured case study","title":"A 4-location café chain consolidated 5 tools into one","body":"Before Comvix the team juggled WhatsApp Business, Shopify Inbox, Mailchimp, a separate Instagram comments dashboard, and a Google Sheet for bookings. Onboarding to Comvix took an afternoon. Numbers below are from their first 30 days.","metrics":{"0":{"value":"+34%","label":"Repeat-order rate"},"1":{"value":"−61%","label":"Avg first response time"},"2":{"value":"−72%","label":"Booking no-shows"}},"authorInitials":"KB","authorName":"Karim B.","authorRole":"Operations lead, café chain","cta":"Read more solutions"},"testimonials":{"0":{"quote":"The AI takes the late-night WhatsApp orders we used to lose. We wake up to a full day already scheduled.","authorInitials":"LH","authorName":"Layla H.","authorRole":"Restaurant owner"},"1":{"quote":"I cancelled three subscriptions and our cart-recovery rate doubled. One bill, one inbox, fewer tabs.","authorInitials":"OS","authorName":"Omar S.","authorRole":"Online boutique owner"},"2":{"quote":"No-shows fell from 22% to under 7% in the first month. The 24h + 2h reminder cadence is the entire reason.","authorInitials":"RM","authorName":"Reem M.","authorRole":"Salon owner"},"3":{"quote":"After-hours booking requests used to be lost. The AI handles them in fluent Arabic and the patient walks in the next morning.","authorInitials":"YA","authorName":"Dr. Youssef A.","authorRole":"Dental clinic"},"4":{"quote":"Switching between 8 client accounts went from 8 minutes per task to 2 seconds. We onboarded 4 new clients last month with the same headcount.","authorInitials":"NF","authorName":"Nadia F.","authorRole":"Founder, social media agency"},"5":{"quote":"The image studio replaced a freelancer who was costing us hundreds a month. Same quality, generated in 30 seconds per SKU.","authorInitials":"TK","authorName":"Tarek K.","authorRole":"Founder, accessories store"},"6":{"quote":"My ad account was leaking 30% of spend on fatigued creatives I never noticed. The AI Ads Analyst caught them in the first week.","authorInitials":"SE","authorName":"Sara E.","authorRole":"Marketing manager"},"7":{"quote":"My private clinic was never going to fit a per-seat helpdesk. Comvix was up in an afternoon and the patient experience felt better immediately.","authorInitials":"HM","authorName":"Dr. Hala M.","authorRole":"Family medicine"},"8":{"quote":"We launched our online catalog the same day we signed up. Customers were ordering on WhatsApp by the evening. No developer involved.","authorInitials":"AH","authorName":"Ahmed H.","authorRole":"Boutique perfume shop"},"9":{"quote":"The conversation-to-revenue attribution was the surprise. I finally know which agent and which campaign actually close, not just open.","authorInitials":"ML","authorName":"Mona L.","authorRole":"Head of e-commerce, fashion brand"},"10":{"quote":"I was bracing for a weekend of integration pain. Instead it took 90 seconds and the catalog was live.","authorInitials":"WF","authorName":"Walid F.","authorRole":"Founder, accessories brand"},"11":{"quote":"Bookings, deposits, reminders, payment links — all from WhatsApp. I have not opened my laptop for admin work in two months.","authorInitials":"FS","authorName":"Farah S.","authorRole":"Wedding photographer"}}},"notFound":{"title":"Page not found","subtitle":"The link you followed might be broken, or the page may have been moved. Try one of these instead.","nextStepsLabel":"Suggested next steps","links":{"home":"Home","features":"Features","solutions":"Solutions","pricing":"Pricing"}}},"admin":{"nav":{"overview":"Overview","customers":"Customers","subscriptions":"Subscriptions","feedback":"Customer satisfaction","profitability":"Profitability","merchantHealth":"Merchant health","providerHealth":"Provider health","jobHealth":"Job health","outboundQuality":"Outbound quality","featureAdoption":"Feature adoption","cohortRevenue":"Cohort revenue","compliance":"Compliance","complianceQueue":"Compliance queue","emailDeliverability":"Email deliverability","search":"Global search","abuseSignals":"Abuse signals","trialAbuse":"Trial abuse","audit":"Audit log","coupons":"Coupons","orders":"Merchant orders","support":"Support","emails":"Emails","newsletter":"Newsletter","blog":"Blog","plans":"Plans","commission":"Commission rate","telegramPool":"Telegram bot pool","staff":"Platform staff","siteVisibility":"Site visibility","inquiries":"Inquiries"},"layout":{"platform":"Platform","superAdmin":"Super admin","back":"← Back to workspace","heading":"Platform admin","collapse":"Collapse","expand":"Expand","customize":"Customize order","customizeDone":"Done","resetOrder":"Reset to default","groups":{"overview":"Overview","revenue":"Revenue & Billing","customers":"Customer Health","operations":"Operations","trust":"Trust & Safety","communications":"Communications","platform":"Platform"}},"gate":{"title":"Access denied","description":"This area is for platform staff only."},"overview":{"title":"Platform overview","subtitle":"Live metrics across every customer account on Comvix.","noAccessTitle":"You don't have analytics access","noAccessDescription":"Ask the super admin to grant you the \"View analytics\" permission if you need access to the dashboard.","metrics":{"totalOrgs":"Total organizations","active":"Active","users":"Users","activeSubs":"Active subscriptions","trialing":"Trialing"},"loadError":"Failed to load stats"},"analytics":{"loadError":"Couldn't load analytics","rangeLabelHeadline":"Window:","ranges":{"7d":"7d","30d":"30d","90d":"90d","mtd":"MTD","ytd":"YTD","1y":"1y","all":"All"},"bucket":{"day":"Daily","week":"Weekly","month":"Monthly"},"headline":{"mrr":"Monthly recurring revenue","arrHint":"{amount} / year projected","organizations":"Organizations","users":"Users","subscriptions":"Subscriptions","newThisMonth":"+{count} this month","newInRange":"+{count} in {range}","subscriptionsSplit":"{active} active · {trialing} trialing","onlineNow":"Online now","onlineNowHint":"Users with activity in the last 15 minutes","activeToday":"Active today","activeTodayHint":"Distinct users active in the last 24 hours"},"trend":{"title":"Signups (last 30 days)","subtitle":"New organizations per day.","empty":"No signups yet in the last 30 days."},"subStatus":{"title":"Subscription status","subtitle":"Distribution across every customer account.","active":"Active","trialing":"Trialing","pastDue":"Past due","canceled":"Canceled"},"revenueByPlan":{"title":"Revenue by plan","subtitle":"Monthly contribution from active subscriptions. 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This cannot be undone.","create":{"title":"Create new coupon","description":"Promo codes apply at checkout. The code itself is what customers type — keep it short and memorable.","code":"Code","descLabel":"Internal description","descPlaceholder":"What's this coupon for? 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All your actions will be recorded in the audit log. 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Use this email + the demo password to log in as a visitor."},"toasts":{"loadFailed":"Couldn't load customers","suspended":"User suspended","reactivated":"User reactivated","actionFailed":"Action failed","exportEmpty":"No customers match — nothing to export.","exportDone":"Exported {count} customers","exportFailed":"Couldn't export customers","deleted":"User deleted","brandDeleted":"Brand deleted","brandRestored":"Brand restored","brandSuspended":"Brand paused","brandResumed":"Brand resumed","suspendReasonTooShort":"Reason must be at least 3 characters.","demoBrandSpawned":"Demo brand spawned with sample content.","demoBrandReset":"Demo brand reset and re-seeded.","demoPasswordHint":"Password: {password} (email copied to clipboard).","demoEmailCopied":"Demo email copied to clipboard.","impersonateFailed":"Failed to start impersonation session"}},"subscriptionDetail":{"back":"Back to subscriptions","loading":"Loading subscription…","notFound":"Subscription not found.","copyId":"Copy ID","openInStripe":"Open in Stripe","placedAt":"Created {at}","periodFrom":"from {at}","periodTo":"to {at}","cancelsAtPeriodEnd":"Cancels at period end","lineItem":"Plan","planCode":"Plan code","month":"month","summary":"Summary","planPrice":"Monthly price","planYearly":"Yearly price","currentMrr":"Current MRR","notPayingHint":"This subscription isn't producing revenue right now (trial, canceled, or paused).","lifecycle":"Lifecycle","trialStart":"Trial start","trialEnd":"Trial end","periodStart":"Period start","periodEnd":"Period end","canceledAt":"Canceled at","customer":"Customer","openCustomer":"Open in Customers","organization":"Organization","orgCreated":"Created {at}","brands":"brands","members":"members","stripe":"Stripe","stripeCustomer":"Customer ID","stripeSubscription":"Subscription ID","stripePrice":"Price ID","toasts":{"loadFailed":"Couldn't load subscription","copied":"Copied","copyFailed":"Couldn't copy"}},"subscriptionsPage":{"title":"Subscriptions","subtitle":"{count, plural, =0 {No subscriptions yet} one {# active subscription on the platform} other {# subscriptions on the platform}}","searchPlaceholder":"Search organization name, slug, or owner email…","refresh":"Refresh","export":"Export CSV","exportHint":"Download the visible rows as a CSV file (Excel-compatible)","loading":"Loading…","empty":"No subscriptions match these filters.","statusAll":"All","mrr":"MRR","mrrCurrency":"MRR · {currency}","perMonth":"mo","brandsLabel":"{count, plural, =0 {brands} one {brand} other {brands}}","membersLabel":"{count, plural, =0 {members} one {member} other {members}}","cadence":{"monthly":"Monthly","yearly":"Yearly"},"cadenceFilter":{"label":"Cadence","all":"All","monthly":"Monthly","yearly":"Yearly","unknown":"Trial / unmapped"},"filters":{"from":"Created from","to":"Created to"},"status":{"TRIALING":"Trialing","ACTIVE":"Active","PAST_DUE":"Past due","CANCELED":"Canceled","INCOMPLETE":"Incomplete","INCOMPLETE_EXPIRED":"Expired","UNPAID":"Unpaid","PAUSED":"Paused"},"columns":{"organization":"Organization","owner":"Owner","plan":"Plan","mrr":"MRR","status":"Status","lifecycle":"Lifecycle","actions":"Actions"},"viewCustomer":"View customer","invoices":"Invoices","exportInvoices":"Export invoices","exportInvoicesHint":"Download a CSV of invoices. 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Append-only — no row can be modified or deleted at the database layer.","loadFailed":"Couldn't load audit log","refresh":"Refresh","filters":{"action":"Action prefix","actor":"Actor email","org":"Organization ID","since":"From","until":"To","search":"Search","clear":"Clear","popularActions":"Popular actions (last 90 days)"},"result":{"total":"{count} matching events","empty":"No events match the current filters.","showing":"Showing {from}–{to} of {total}","prev":"Previous","next":"Next"},"detail":{"id":"Event ID","actor":"Actor name","userId":"User ID","organizationId":"Organization ID","ip":"IP address","userAgent":"User agent","metadata":"Metadata"}},"paymentsInsights":{"title":"Payments insights","subtitle":"Per-merchant view of which gateway each brand uses and how much commission the platform has earned. Use the filters to target comms (e.g. notify only Tap-using merchants about a Tap-side change).","providerCountsTitle":"Brands per provider","commissionHeadlineTitle":"Commission earned","commissionsTitle":"Top earning brands","providersTitle":"Per-brand provider connections","providersDescription":"{count, plural, =0 {no provider connections yet} =1 {1 connection across the platform} other {# connections across the platform}}","addonActiveBadge":"Add-on active","workspaceLabel":"Workspace","windowLifetime":"Lifetime","windowThisMonth":"This month","windowLast7Days":"Last 7 days","filterAll":"All providers","searchPlaceholder":"Search brand or workspace…","emptyCommissions":"No commission earned yet — Stripe Connect transactions will show here once the first merchant takes a payment.","emptyProviders":"No provider connections match this filter.","loading":"Loading insights…","provider":{"STRIPE":"Stripe","PAYMOB":"PayMob","TAP":"Tap","IYZICO":"iyzico","MERCADOPAGO":"MercadoPago","HYPERPAY":"HyperPay","COD":"Cash on delivery","BANK_TRANSFER":"Bank transfer"},"col":{"brand":"Brand","workspace":"Workspace","gross":"Gross","refunded":"Refunded","net":"Net","payments":"Payments"},"toasts":{"loadFailed":"Failed to load payments insights"}},"complianceQueue":{"title":"Compliance queue","subtitle":"Action surface for sanctions hits, abuse reports, and auto-flagged brands. Each row is something a human needs to decide.","tabs":{"sanctions":"Sanctions hits","abuseReports":"Abuse reports","autoFlags":"Auto-flags"},"sanctions":{"apiUsage":{"title":"OpenSanctions: {calls} / {cap} calls used today","body":"Counter resets at midnight UTC. Day key: {day}. Past 95 calls we serve cached results only."},"empty":{"title":"Nothing in the queue","body":"No new sanctions hits awaiting review. New signups are screened on submit; the daily cron re-checks existing accounts at 02:00 UTC."},"row":{"kindLabel":"Sanctions hit","autoSuspended":"Auto-suspended","createdAt":"Flagged {when}","source":"Source: {source}","additionalHits":"+ {count} additional match(es) — see compliance log"},"actions":{"approve":"Approve","reject":"Reject"},"confirmApprove":{"title":"Approve this account?","body":"Clears the pending-review flag and lets the user sign in to the dashboard. Use when the OpenSanctions match is a confirmed false positive (common-name collision, transliteration variant, etc.)."},"confirmReject":{"title":"Reject this account?","body":"The user stays locked out permanently and the row is dismissed. Use only when the match is confirmed and you intend to refer the case to compliance authorities. This is irreversible from this surface."},"notePrompt":{"title":"Resolution note","body":"Optional. Recorded against the flag for the audit trail. Suggested format: which list matched (or didn't), why you decided as you did, any external case reference.","placeholder":"e.g. Common-name collision against UK HMT — verified by phone with the merchant. No further action.","confirm":"Save & resolve","skip":"Skip"},"toasts":{"loadFailed":"Couldn't load the sanctions queue","approved":"Account approved — user can now sign in","rejected":"Account rejected — user stays locked out","resolveFailed":"Couldn't resolve the flag"}},"abuseReports":{"placeholder":{"title":"Abuse reports — coming soon","body":"The public \"Report this merchant\" form lands on the storefront, booking widget, and payment landing pages in a follow-up commit. Until then this queue is empty by design.","status":"Awaiting Commit 5"},"empty":{"title":"Nothing in the queue","body":"No new abuse reports awaiting review. Reports come in via the public \"Report this merchant\" link in the storefront / booking widget / payment landing footers."},"reasons":{"ILLEGAL_GOODS":"Illegal goods or services","FRAUD":"Scam / fake / non-delivery","COPYRIGHT":"Copyright / trademark","HATE_SPEECH":"Hate speech / abuse","OTHER":"Other"},"status":{"investigating":"Investigating"},"row":{"createdAt":"Reported {when}","anonymous":"anonymous"},"actions":{"investigating":"Investigating","resolved":"Resolve","dismissed":"Dismiss"},"confirmResolve":{"title":"Mark as resolved?","body":"Use when you have taken the appropriate action (suspended the brand, reached out to the merchant, etc). The report drops from the open queue."},"confirmDismiss":{"title":"Dismiss this report?","body":"Use when the report is bogus, off-topic, or does not justify action. The report drops from the open queue and is logged as dismissed."},"notePrompt":{"title":"Resolution note","body":"Optional. Recorded for the audit trail. Suggested format: what action was taken, any external case reference.","placeholder":"e.g. Brand suspended on 2026-05-10. Reporter notified by email.","confirm":"Save & close","skip":"Skip"},"toasts":{"loadFailed":"Couldn't load abuse reports","investigating":"Marked as investigating","resolved":"Report resolved","dismissed":"Report dismissed","updateFailed":"Couldn't update the report"}},"autoFlags":{"intro":"Brands the daily cron flagged for crossing a chargeback / refund / failed-payment / volume threshold.","runCron":"Run scan now","empty":{"title":"Nothing in the queue","body":"No active brands have crossed an anomaly threshold in the latest scan."},"kinds":{"CHARGEBACK_RATE":"Chargeback rate","REFUND_RATE":"Refund rate","FAILED_PAYMENT_RATE":"Failed payments","VOLUME_SPIKE":"Volume spike"},"row":{"flaggedAt":"Flagged {when}","autoSuspended":"Brand auto-suspended"},"actions":{"resolve":"Resolve","dismiss":"Dismiss"},"confirmResolve":{"title":"Mark as resolved?","body":"Use after you have investigated and either confirmed the merchant is good (e.g. viral moment, real chargebacks have a known root cause) or already manually suspended them. The flag drops from the open queue."},"confirmDismiss":{"title":"Dismiss this flag?","body":"Use when the flag is a known false positive (e.g. test transactions, threshold needs tuning). The flag drops from the open queue and is logged as dismissed."},"notePrompt":{"title":"Resolution note","body":"Optional. Recorded for the audit trail. Suggested format: what you found, what action you took.","placeholder":"e.g. Viral TikTok caused volume spike, brand confirmed legit. Manual unsuspend pending.","confirm":"Save & close","skip":"Skip"},"toasts":{"loadFailed":"Couldn't load auto-flags","cronRan":"Scan complete — {flags} new flag(s) raised","cronFailed":"Couldn't run the cron","resolved":"Flag resolved","dismissed":"Flag dismissed","resolveFailed":"Couldn't update the flag"}}},"inquiries":{"title":"Contact inquiries","subtitle":"Submissions from the public /contact form. Triage by reason, advance status, leave a resolution note for audit.","resolutionNoteLabel":"Resolution note","filters":{"ALL":"All","SALES":"Sales","SUPPORT":"Support","PARTNERSHIPS":"Partnerships","ABUSE":"Abuse","OTHER":"Other","showClosed":"Show closed"},"reasons":{"SALES":"Sales","SUPPORT":"Support","PARTNERSHIPS":"Partnerships","ABUSE":"Abuse","OTHER":"Other"},"status":{"in_progress":"In progress","resolved":"Resolved","dismissed":"Dismissed"},"empty":{"title":"Inbox is empty","body":"No inquiries match the current filters. Submissions arrive in real time as visitors send the public /contact form."},"actions":{"in_progress":"Pick up","resolved":"Resolve","dismissed":"Dismiss"},"confirmResolve":{"title":"Mark as resolved?","body":"Use after you have replied to the visitor / closed the loop. The inquiry drops from the open queue."},"confirmDismiss":{"title":"Dismiss this inquiry?","body":"Use when the inquiry is spam, off-topic, or does not justify action. The inquiry drops from the open queue + is logged as dismissed."},"notePrompt":{"title":"Resolution note","body":"Optional. Recorded for the audit trail. Suggested format: what action was taken, any follow-up scheduled.","placeholder":"e.g. Replied via email, demo scheduled for Friday 14:00.","confirm":"Save & close","skip":"Skip"},"toasts":{"loadFailed":"Couldn't load inquiries","in_progress":"Marked as in progress","resolved":"Inquiry resolved","dismissed":"Inquiry dismissed","updateFailed":"Couldn't update the inquiry"}}},"channels":{"verifyEmail":{"lockedHint":"Verify your email to unlock channel connections","subscriptionLockedHint":"Your subscription has ended — reactivate from Settings to connect channels"},"page":{"title":"Channels","description":"Connect WhatsApp, Gmail, Instagram, Facebook, and more. Every channel you add appears as a unified inbox.","addChannel":"Add channel","noBrandTitle":"Select a brand first","noBrandDescription":"Channels belong to a specific brand. Use the brand switcher in the top bar.","emptyTitle":"No channels yet","emptyDescription":"Connect your first channel to start receiving customer messages.","quickConnectHeading":"Quick connect","quickConnectDescription":"One-click flows for the platforms that support them — pick a tile below, or use “Add channel” for anything else.","yourChannelsHeading":"Your channels","yourChannelsDescription":"Everything you’ve connected for this brand. Reconnect, verify, or remove them here.","categories":{"social":"Social media","messaging":"Direct messaging","email":"Email","reviews":"Reviews","commerce":"Commerce"},"categoriesDescription":{"social":"Pages, profiles, and feeds. Reach a public audience and reply to comments + DMs.","messaging":"Private one-to-one chat. Bots, SMS, and apps customers already use.","email":"Inbound + outbound mail. Threads land in the same inbox as your chats.","reviews":"Replies on Google Business and other rating platforms.","commerce":"Storefronts where messages and orders are tied to the same buyer."},"connectedHeading":"Connected channels","connectedDescription":"Active integrations for this brand. Reconnect, verify, or remove from here."},"status":{"PENDING":"Pending","CONNECTING":"Connecting","CONNECTED":"Connected","ERROR":"Error","DISCONNECTED":"Disconnected","DISABLED":"Disabled"},"quickConnect":{"connected":"Connected","manage":"Manage"},"studio":{"category":{"social":"Social","messaging":"Messaging","email":"Email","reviews":"Reviews","commerce":"Commerce"},"hero":{"statusConnected":"Connected","statusReady":"Ready to connect","statusLocked":"Coming soon","statusBlocked":"Locked"},"actions":{"manage":"Manage"},"capabilities":{"heading":"What this channel does","message":"Direct messages","post":"Publish posts","comment":"Comment moderation","review":"Reviews & replies","commerce":"Order chats","analytics":"Analytics"},"serverConfig":{"heading":"This channel is rolling out","body":"We're getting this channel ready. Stay tuned — the connect button here will activate automatically the moment it's available."},"setup":{"heading":"How to connect","step1":"Click the connect button — you'll be redirected to the platform to authorize access.","step2":"Approve the requested permissions on the platform's consent screen.","step3":"You'll be sent back here automatically once consent is granted."},"connected":{"heading":"Use this channel","openInbox":"Open Inbox","openPosts":"Publish a Post","openAnalytics":"View Analytics"},"description":{"FACEBOOK":"Reply to Messenger DMs, publish to your Facebook page, and moderate page comments — all from inside Comvix.","INSTAGRAM":"Manage Instagram DMs, publish to feed + Reels, and moderate post comments. Connected through the same Meta authorization as Facebook.","X":"Publish tweets directly from Posts. Bring your own X developer app — your subscription stays directly with X.","LINKEDIN":"Publish posts to your personal LinkedIn profile straight from Comvix.","YOUTUBE":"Upload videos to your YouTube channel from the Posts page. Free YouTube Data API v3 quota covers ~6 uploads/day per project. After connecting, head to Posts → New post → pick this YouTube channel → attach a video file → publish. Stats land in Analytics within a few minutes.","TIKTOK_COMMENTS":"Manage TikTok video comments through the unified comments inbox.","SNAPCHAT":"Connect your Snap Business account to read + analyse your ads performance (impressions, swipes, conversions, spend). Heads up: Snap doesn't currently expose APIs for direct messages, post publishing, or comment moderation — this channel is for ads analytics only.","WHATSAPP_BAILEYS":"Scan a QR code from your phone to connect ANY WhatsApp number — no Meta business verification needed. Mutually exclusive with WhatsApp Cloud.","WHATSAPP_CLOUD":"Official Meta Business API — higher rate limits, template messages, requires a verified Meta Business account. Mutually exclusive with WhatsApp Direct.","TELEGRAM":"Reply to Telegram DMs through your bot. We provision a fresh bot from the pool with one click — no BotFather setup needed.","SMS_TWILIO":"Two-way SMS through Twilio. Bring your own Twilio Account SID, Auth Token, and a sending number — your Twilio account is billed directly, we stay out of the loop.","GMAIL":"Two-way email through any inbox — Gmail, Google Workspace, or your own custom-domain server (info@yourcompany.com via SMTP/IMAP). One-click for Google accounts; use the manual setup link below for cPanel, Zoho, Outlook, ProtonMail, or any other host.","GOOGLE_BUSINESS":"Reply to Google Business Profile reviews + Q&A. Helps your local SEO rankings since reply rate is a ranking factor.","TIKTOK_SHOP":"Reply to buyer chats coming through your TikTok Shop. Connects via TikTok Shop Partner Center."}},"whatsappBaileys":{"cardTitle":"WhatsApp (Direct connect)","cardDescription":"Scan a QR code with your phone to connect any WhatsApp number. Fastest path — no Meta business verification needed. Use this OR the Business API, not both.","badge":"Quick","connectCta":"Connect WhatsApp","connecting":"Opening setup…","mutexHint":"WhatsApp Cloud (Business API) is already connected. Disconnect it first to switch to Direct."},"whatsappCloud":{"cardTitle":"WhatsApp (Business API)","cardDescription":"Official Meta Business API. Requires a verified Meta Business + WhatsApp number. Higher rate limits and template-message support; use when you need scale.","badge":"Official","connectCta":"Connect WhatsApp Cloud","connecting":"Opening setup…","mutexHint":"WhatsApp Direct is already connected. Disconnect it first to switch to the Business API."},"providers":{"WHATSAPP_BAILEYS":"WhatsApp (Direct)","WHATSAPP_CLOUD":"WhatsApp (Business API)","GMAIL":"Email (Gmail / IMAP)","FACEBOOK":"Facebook Messenger","INSTAGRAM":"Instagram","TELEGRAM":"Telegram","SMS_TWILIO":"SMS (Twilio)","GOOGLE_BUSINESS":"Google Business (Reviews)","TIKTOK_SHOP":"TikTok Shop Messages","TIKTOK_COMMENTS":"TikTok Comments","SNAPCHAT":"Snapchat (Business)","WEB_WIDGET":"Web chat widget","X":"X (Twitter)","LINKEDIN":"LinkedIn","YOUTUBE":"YouTube"},"actions":{"connect":"Connect","disconnect":"Disconnect","reconnect":"Reconnect","delete":"Delete","viewDetails":"Details","editCredentials":"Update credentials","verify":"Verify","resubscribeWebhook":"Refresh webhooks","resubscribeWebhookHint":"Re-register this Page with Meta so it receives the latest webhook fields (messaging + comments). Idempotent — safe to click anytime."},"create":{"title":"Add a new channel","pickProvider":"Pick a provider","nameLabel":"Channel name","namePlaceholder":"e.g. Sales WhatsApp, Support Email","nameHint":"A label your team will recognise — not visible to customers.","cancel":"Cancel","submit":"Create channel","creating":"Creating…","noProviders":"No providers are enabled in this build.","providerLabel":"Provider"},"connect":{"title":"Connect {name}","ready":"This channel is ready to receive messages.","qrInstructions":"Open WhatsApp on your phone, go to Linked Devices, and scan this QR.","qrWaiting":"Waiting for you to scan…","qrConnected":"Connected! You can close this window.","qrRefresh":"QR expired — click to refresh","oauthInstructions":"Continue to sign in with the provider to finish the handshake.","formInstructions":"Enter the credentials the provider gave you.","complete":"I've completed the handshake","cancel":"Cancel","close":"Close","verifying":"Verifying…","connectError":"Connection failed. Check the provider's status and try again.","canRevisitHint":"You can reopen this snippet later from the channel's settings — paste it on as many pages as you like.","form":{"webhookUrlLabel":"Webhook URL","copy":"Copy","copied":"Copied"},"cloudApi":{"accessToken":"Access Token","accessTokenHint":"Permanent access token from the WhatsApp → API Setup page.","phoneNumberId":"Phone Number ID","phoneNumberIdHint":"Not the phone number itself — the numeric ID shown in Meta.","appSecret":"App Secret","appSecretHint":"Required to verify the authenticity of incoming webhook payloads.","webhookVerifyToken":"Webhook Verify Token","webhookVerifyTokenHint":"Any string of your choosing — paste the same value in Meta's webhook config.","webhookUrlHint":"Paste this into Meta → WhatsApp → Configuration → Webhooks. Subscribe to the `messages` field."},"facebook":{"pageAccessToken":"Page Access Token","pageAccessTokenHint":"Long-lived Page Access Token from your Meta App → Messenger → Settings.","pageId":"Page ID","pageIdHint":"The numeric ID of the Facebook Page (shown under About → Page Transparency).","appSecret":"App Secret","appSecretHint":"Required to verify the authenticity of incoming webhook payloads.","webhookVerifyToken":"Webhook Verify Token","webhookVerifyTokenHint":"Any string you choose — paste the same value in Meta's webhook config.","webhookUrlHint":"Paste this into Meta → Messenger → Webhooks and subscribe to `messages` and `messaging_postbacks`."},"instagram":{"pageAccessToken":"Page Access Token","pageAccessTokenHint":"Page Access Token of the Facebook Page linked to your Instagram Business account.","instagramUserId":"Instagram Business User ID","instagramUserIdHint":"The numeric Graph ID of the IG Business account (not your @username).","appSecret":"App Secret","appSecretHint":"Required to verify the authenticity of incoming webhook payloads.","webhookVerifyToken":"Webhook Verify Token","webhookVerifyTokenHint":"Any string you choose — paste the same value in Meta's webhook config.","webhookUrlHint":"Paste this into Meta → Instagram → Webhooks and subscribe to the `messages` field."},"telegram":{"byotInstructions":"Open @BotFather on Telegram, send /newbot and pick a name + username for your bot. BotFather will reply with a token — paste it below. We'll register the webhook and link the bot to your brand automatically.\n\nTip: after saving, send /setuserpic to BotFather to upload your bot's profile photo (Telegram doesn't let apps set this for you).","botToken":"Bot Token","botTokenHint":"Open @BotFather on Telegram, run /newbot, and paste the token it sends back here.","webhookUrlHint":"No action needed — we register this webhook with Telegram automatically when you save."},"smsTwilio":{"accountSid":"Account SID","accountSidHint":"Starts with AC — copy it from the Twilio Console dashboard.","authToken":"Auth Token","authTokenHint":"Revealed under the Account SID on the Twilio Console dashboard.","fromNumber":"Sender Number or Messaging Service SID","fromNumberHint":"Either an E.164 Twilio phone number (+15551234567) or a Messaging Service SID (MG…) for automatic sender selection.","webhookUrlHint":"In the Twilio Console → Phone Numbers → your number → Messaging → \"A message comes in\", set HTTP POST to this URL."},"tiktokComments":{"clientKey":"Client Key","clientKeyHint":"From TikTok for Developers → your app → Basic information.","clientSecret":"Client Secret","clientSecretHint":"Paired with the Client Key. Keep it secret.","accessToken":"Access Token","accessTokenHint":"OAuth access token issued for the creator account you want to manage.","refreshToken":"Refresh Token","refreshTokenHint":"Required — TikTok rotates access tokens every ~24h and we refresh them automatically using this.","openId":"Creator Open ID","openIdHint":"The creator's open_id returned alongside the tokens during OAuth.","webhookUrlHint":"No webhook needed — we poll recent videos for new comments every 5 minutes."},"tiktokShop":{"appKey":"App Key","appKeyHint":"From the TikTok Shop Partner Center → your app → Basic Information.","appSecret":"App Secret","appSecretHint":"Paired with the App Key. Also used to verify incoming webhooks.","accessToken":"Access Token","accessTokenHint":"Shop-scoped access token from the Partner OAuth handshake.","shopCipher":"Shop Cipher","shopCipherHint":"Shop identifier returned alongside the access token during OAuth.","webhookUrlHint":"In your TikTok Shop Partner app → Events & Webhooks, register this URL and enable 'Messaging Events'."},"googleBusiness":{"clientId":"OAuth Client ID","clientIdHint":"From Google Cloud Console → APIs & Services → Credentials → OAuth 2.0 Client ID (Web application).","clientSecret":"OAuth Client Secret","clientSecretHint":"Paired with the Client ID — keep this secret.","refreshToken":"Refresh Token","refreshTokenHint":"Grant scope 'https://www.googleapis.com/auth/business.manage' via the OAuth Playground and copy the refresh token here.","accountId":"Business Profile Account ID","accountIdHint":"Numeric ID of your Business Profile account (listed under accounts/ in the Business Profile API).","locationId":"Location ID","locationIdHint":"The specific store / location this channel tracks. Listed under locations/ for the account above.","webhookUrlHint":"No webhook needed — Google Business Profile doesn't push reviews; we poll the API every 5 minutes."},"gmail":{"hostPickerTitle":"Where is your email hosted?","hostPickerSubtitle":"Pick your provider once and we'll auto-fill the server settings — no need to know SMTP, IMAP, or port numbers.","hosts":{"googleWorkspace":"Google Workspace or Gmail","microsoft":"Microsoft 365 / Outlook","zoho":"Zoho Mail","icloud":"iCloud Mail","yahoo":"Yahoo Mail","hostinger":"Hostinger Email","titan":"Titan Mail","godaddy":"GoDaddy Workspace","namecheap":"Namecheap Private Email","oneClickHint":"One-click sign-in with Google","autoFillHint":"Auto-fill server settings","applied":"Server settings auto-filled — finish by entering your email + password","customNote":"Other provider (cPanel, custom server, etc.)? Skip this part and fill the fields below manually."},"passwordHints":{"appPassword":"This provider needs an 'app password' — NOT your regular account password. Generate one from your account's security settings (Gmail: myaccount.google.com/apppasswords · Yahoo: login.yahoo.com → Account Security · iCloud: appleid.apple.com → App-Specific Passwords).","mailboxPassword":"Use your regular mailbox password (the same one you use to log in to webmail). If you have 2FA enabled, generate an app password from your email control panel."},"oauthBannerTitle":"This is a Gmail account — use 'Connect with Google' instead","oauthBannerBody":"One click — no app password, no server/port fields. Google manages permissions and refreshes tokens for you automatically.","oauthBannerCta":"Connect with Google in one click","fromEmail":"Email address","fromEmailHint":"The full address messages will be sent from and received on (e.g. support@yourcompany.com).","fromName":"Display name","fromNameHint":"Optional — the name recipients see alongside your address (e.g. \"Support Team\").","smtpHost":"SMTP host (outgoing)","smtpHostHint":"Gmail: smtp.gmail.com · Outlook: smtp-mail.outlook.com · iCloud: smtp.mail.me.com.","smtpPort":"SMTP port","smtpPortHint":"Typically 465 (TLS) or 587 (STARTTLS).","smtpSecure":"SMTP secure (true/false)","smtpSecureHint":"true for port 465 (implicit TLS). false for 587 (STARTTLS upgrade).","smtpUser":"SMTP username","smtpUserHint":"Usually the full email address.","smtpPassword":"SMTP password","smtpPasswordHint":"For Gmail use an App Password (https://myaccount.google.com/apppasswords), NOT your regular Google password.","imapHost":"IMAP host (incoming)","imapHostHint":"Gmail: imap.gmail.com · Outlook: outlook.office365.com · iCloud: imap.mail.me.com.","imapPort":"IMAP port","imapPortHint":"Typically 993 (TLS).","imapSecure":"IMAP secure (true/false)","imapSecureHint":"true for port 993. false only if your server requires STARTTLS.","imapUser":"IMAP username","imapUserHint":"Usually the full email address.","imapPassword":"IMAP password","imapPasswordHint":"Often the same App Password as SMTP. Gmail accepts the same token for both.","webhookUrlHint":"No webhook needed — we poll your IMAP inbox once a minute for new messages."}},"toasts":{"loadFailed":"Failed to load channels","providersLoadFailed":"Failed to load provider catalog","created":"Channel created","createFailed":"Failed to create channel","disconnected":"Channel disconnected","disconnectFailed":"Failed to disconnect channel","webhookResubscribed":"Webhook fields refreshed — new comments will now flow into the inbox","webhookResubscribeFailed":"Failed to refresh webhook fields","deleted":"Channel deleted","deleteFailed":"Failed to delete channel","connectInitiated":"Connection initiated","connectCompleted":"Channel connected","verifyHealthy":"Channel is healthy and ready to send.","verifyDegraded":"Channel answered, but the provider reports a degraded state. Messages may be delayed.","verifyUnsupported":"This provider doesn't support a health check yet.","verifyDown":"Provider didn't answer. Credentials may be invalid or the upstream is down — try reconnecting.","verifyFailed":"Failed to run the health check"},"metaOAuth":{"cardTitle":"Connect Facebook & Instagram in one click","cardDescription":"Sign in with Facebook once and we'll set up Messenger for every Page plus Instagram DM for every linked Business account. No tokens, no webhook setup.","badge":"Recommended","connectCta":"Connect with Facebook","redirecting":"Redirecting to Facebook…","toasts":{"connected":"Connected {pages, plural, =1 {# page} other {# pages}} and provisioned {channels, plural, =1 {# channel} other {# channels}}."},"errors":{"missing_code_or_state":"Facebook didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","exchange_failed":"Facebook rejected the connection — your token or permissions may be invalid. Please try again.","internal":"Something went wrong on our side. We've logged it; please try again in a moment.","unknown":"We couldn't finish connecting. Please try again."}},"telegramOneClick":{"cardTitle":"Connect Telegram in one click","cardDescription":"Pick a bot from our ready pool — no @BotFather visits, no tokens to paste. The bot is renamed to match your brand and is live instantly.","badge":"One-click","connectCta":"Connect Telegram","connecting":"Connecting…","unavailableHint":"Pool is empty right now — your admin needs to seed more bots.","manualFallback":"Add manually instead","byokCta":"Set up Telegram bot","toasts":{"connected":"Telegram bot @{username} connected.","unavailable":"No Telegram bots available right now. Please try again shortly."},"photoNudge":{"title":"Set the bot's profile photo","body":"Telegram doesn't allow apps to upload bot avatars — only @BotFather can. Send /setuserpic, pick this bot, then upload your logo.","action":"Open BotFather"}},"gmailOAuth":{"cardTitle":"Connect Gmail in one click","cardDescription":"Sign in with Google once — we'll handle IMAP + SMTP access. No app passwords, no SMTP host/port fields.","badge":"Recommended","connectCta":"Connect with Google","redirecting":"Redirecting to Google…","unavailableHint":"Gmail OAuth isn't wired up in this deployment — your admin needs to set GMAIL_OAUTH_CLIENT_ID and GMAIL_OAUTH_CLIENT_SECRET.","manualFallback":"Custom domain or other provider? Manual setup","toasts":{"connected":"Gmail connected."},"errors":{"missing_code_or_state":"Google didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","no_refresh_token":"Google didn't issue a refresh token. Revoke this app at https://myaccount.google.com/permissions and try again.","access_denied":"You cancelled the Google consent. No channel was connected.","exchange_failed":"Google rejected the connection — please try again.","unknown":"We couldn't finish connecting. Please try again."}},"tiktokCommentsOAuth":{"cardTitle":"Connect TikTok comments in one click","cardDescription":"Sign in with TikTok once — we'll manage comments on your videos from the unified inbox.","badge":"Recommended","connectCta":"Connect with TikTok","redirecting":"Redirecting to TikTok…","unavailableHint":"TikTok Comments OAuth isn't wired up in this deployment — your admin needs to set TIKTOK_COMMENTS_CLIENT_KEY and TIKTOK_COMMENTS_CLIENT_SECRET.","manualFallback":"Add manually instead","toasts":{"connected":"TikTok creator account connected."},"errors":{"missing_code_or_state":"TikTok didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","access_denied":"You cancelled the TikTok consent. No channel was connected.","exchange_failed":"TikTok rejected the connection — please try again.","unknown":"We couldn't finish connecting. Please try again."}},"tiktokShopOAuth":{"cardTitle":"Connect TikTok Shop in one click","cardDescription":"Sign in with TikTok Shop once — reply to shop messages from this inbox. If you manage multiple shops, we'll let you pick which one.","badge":"Recommended","connectCta":"Connect TikTok Shop","redirecting":"Redirecting to TikTok Shop…","unavailableHint":"TikTok Shop OAuth isn't wired up in this deployment — your admin needs to set TIKTOK_SHOP_APP_KEY, TIKTOK_SHOP_APP_SECRET, and TIKTOK_SHOP_SERVICE_ID.","manualFallback":"Add manually instead","pickShopTitle":"Pick a TikTok Shop","pickShopDescription":"Your TikTok seller account is authorised for more than one shop. Choose which one to connect for this brand.","pickShopEmpty":"No shops are authorised for this account. Open your TikTok Shop and authorise at least one shop, then retry.","pickShopCancel":"Cancel","pickShopConfirm":"Connect this shop","toasts":{"connected":"TikTok Shop connected.","pickRequired":"Pick which shop to connect.","finalized":"Shop connected."},"errors":{"missing_code_or_state":"TikTok Shop didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","access_denied":"You cancelled the TikTok Shop consent. No channel was connected.","no_shops":"No shops are authorised under this seller account. Open your TikTok Shop and authorise a shop, then retry.","exchange_failed":"TikTok Shop rejected the connection — please try again.","unknown":"We couldn't finish connecting. Please try again."}},"googleBusinessOAuth":{"cardTitle":"Connect Google Business reviews in one click","cardDescription":"Sign in with Google once — we'll manage and reply to reviews for your Business Profile locations. Pick which location to connect.","badge":"Recommended","connectCta":"Connect with Google","redirecting":"Redirecting to Google…","unavailableHint":"Google Business OAuth isn't wired up in this deployment — your admin needs to set GOOGLE_BUSINESS_OAUTH_CLIENT_ID and GOOGLE_BUSINESS_OAUTH_CLIENT_SECRET.","manualFallback":"Add manually instead","pickTitle":"Pick a Business Profile location","pickDescription":"Choose which Google Business account and location to connect for this brand.","pickAccountLabel":"Account","pickAccountEmpty":"No Google Business accounts were granted. Make sure your Google account owns or manages a Business Profile, then retry.","pickLocationLabel":"Location","pickLocationIdle":"Pick an account first to see its locations.","pickLocationEmpty":"This account has no locations. Add a location in the Google Business Profile dashboard, then retry.","pickCancel":"Cancel","pickConfirm":"Connect this location","toasts":{"connected":"Google Business location connected.","pickRequired":"Pick an account and a location to connect.","finalized":"Location connected."},"errors":{"missing_code_or_state":"Google didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","access_denied":"You cancelled the Google consent. No channel was connected.","no_accounts":"Your Google account isn't linked to any Business Profile. Claim or add a profile at https://business.google.com and retry.","exchange_failed":"Google rejected the connection — please try again.","redirect_uri_mismatch":"Google rejected the redirect URL. Ask your admin to add this server's callback URL to the OAuth client's Authorized redirect URIs in Google Cloud Console — it must match exactly (scheme, host, port, /api/v1/google-business-oauth/callback).","invalid_client":"The Google OAuth client ID or secret on this server doesn't match the one configured in Google Cloud Console. Check GOOGLE_BUSINESS_OAUTH_CLIENT_ID and GOOGLE_BUSINESS_OAUTH_CLIENT_SECRET.","unauthorized_client":"Your Google Cloud OAuth client isn't authorised to use this flow. In Google Cloud Console, make sure the client type is 'Web application' and the Business Profile API is enabled on the project.","invalid_grant":"Google couldn't validate the consent — the code expired or was already used. Please retry the connection.","admin_policy_enforced":"Your Google Workspace admin blocked this connection. Ask them to allow third-party apps for the Business Profile API.","api_not_enabled":"The Google Business Profile API isn't enabled on this Google Cloud project. Enable 'My Business Account Management API' and 'My Business Business Information API' in the project's API library, then retry.","scope_not_granted":"Google didn't grant the business.manage scope — make sure you tick the Business Profile permission on the consent screen.","quota_exceeded":"Google's Business Profile API quota for this Cloud project is at zero — almost always because the project hasn't been approved for the gated GBP API access programme yet. Apply at https://support.google.com/business/contact/api_default with your Cloud project number, wait for Google's approval email, then retry. (If access was already granted, you may have hit a per-minute rate cap — wait a minute and retry.)","permission_denied":"Google rejected the request with PERMISSION_DENIED. The Cloud project usually needs to be approved for the gated Business Profile API programme — apply at https://support.google.com/business/contact/api_default and attach the project number. Also confirm the Google account you signed in with actually owns or manages the Business Profile.","unknown":"We couldn't finish connecting. Please try again."}},"snapchatOAuth":{"cardTitle":"Connect Snapchat in one click","cardDescription":"Sign in with Snap once — your Business account unlocks the Ads tab so you can read impressions, swipes, conversions, and spend. Snapchat doesn't expose a public DM, post-publish, or comment-moderation API, so the messaging side stays read-only.","badge":"Recommended","connectCta":"Connect with Snapchat","redirecting":"Redirecting to Snapchat…","unavailableHint":"Snapchat OAuth isn't wired up in this deployment — your admin needs to set SNAPCHAT_CLIENT_ID and SNAPCHAT_CLIENT_SECRET.","manualFallback":"Add manually instead","limitedNote":"Once connected, jump to the Ads tab to import ad accounts. Posts, comments, and DMs aren't available — Snap doesn't offer those APIs to third parties.","toasts":{"connected":"Snapchat Business account connected."},"errors":{"missing_code_or_state":"Snapchat didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","access_denied":"You cancelled the Snapchat consent. No channel was connected.","exchange_failed":"Snapchat rejected the connection — your app credentials or scopes may be misconfigured. Please try again.","provider_error":"Snapchat returned an error while completing the connection. Please try again.","unknown":"We couldn't finish connecting. Please try again."}},"xOAuth":{"cardTitle":"Connect X (Twitter)","cardDescription":"Bring your own X developer app — your subscription with X stays directly between you and X, we never touch your billing.","badge":"Bring your own keys","connectCta":"Set up X","redirecting":"Redirecting to X…","setupTitle":"Connect X with your own developer app","setupDescription":"Create a free X developer app, register the redirect URI below, then paste your Client ID + Secret here.","redirectUriLabel":"Redirect URI to register","redirectUriHelp":"Paste this exact URL into your X dev app under \"User authentication settings → Callback URI\".","copyRedirectUri":"Copy","openDeveloperPortal":"Open X Developer Portal","openDeveloperPortalHelp":"Create a project + app, enable OAuth 2.0 with PKCE in User authentication settings, then come back here.","clientIdLabel":"Client ID","clientSecretLabel":"Client Secret","clientSecretHelp":"Stored encrypted on this brand. Used only to authenticate your X dev app.","saveAndConnect":"Save & Connect","cancel":"Cancel","toasts":{"connected":"X account connected."},"errors":{"missingCredentials":"Please enter both Client ID and Client Secret.","missing_code_or_state":"X didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","access_denied":"You cancelled the X consent. No channel was connected.","exchange_failed":"X rejected the connection — your app credentials or scopes may be misconfigured. Please try again.","provider_error":"X returned an error while completing the connection. Please try again.","unknown":"We couldn't finish connecting. Please try again."}},"linkedinOAuth":{"cardTitle":"Connect LinkedIn in one click","cardDescription":"Connect your LinkedIn account in one click and publish posts to your personal profile from Comvix.","badge":"Posts only","connectCta":"Connect with LinkedIn","redirecting":"Redirecting to LinkedIn…","unavailableHint":"LinkedIn OAuth isn't wired up in this deployment — your admin needs to set LINKEDIN_CLIENT_ID and LINKEDIN_CLIENT_SECRET.","toasts":{"connected":"LinkedIn account connected."},"errors":{"missing_code_or_state":"LinkedIn didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","access_denied":"You cancelled the LinkedIn consent. No channel was connected.","exchange_failed":"LinkedIn rejected the connection — your app credentials or scopes may be misconfigured. Please try again.","provider_error":"LinkedIn returned an error while completing the connection. Please try again.","unknown":"We couldn't finish connecting. Please try again."}},"youtubeOAuth":{"cardTitle":"Connect YouTube in one click","cardDescription":"Sign in with Google once and we'll connect your YouTube channel for video publishing. Free — YouTube Data API v3 has a 10,000 units/day quota (~6 video uploads/day per project).","badge":"Free","connectCta":"Connect with YouTube","redirecting":"Redirecting to YouTube…","unavailableHint":"YouTube OAuth isn't wired up in this deployment — your admin needs to set YOUTUBE_CLIENT_ID and YOUTUBE_CLIENT_SECRET.","toasts":{"connected":"YouTube channel connected."},"errors":{"missing_code_or_state":"YouTube didn't send us back a valid response. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","access_denied":"You cancelled the YouTube consent. No channel was connected.","exchange_failed":"Google rejected the connection — your app credentials or scopes may be misconfigured. Please try again.","provider_error":"YouTube returned an error while completing the connection. Please try again.","no_channel":"This Google account has no YouTube channel yet. Create one on youtube.com, then try connecting again.","unknown":"We couldn't finish connecting. Please try again."}},"twilioConnect":{"cardTitle":"Connect SMS (Twilio) in one click","cardDescription":"Sign in with Twilio once and we'll provision a subaccount under your Twilio master — no SIDs or Auth Tokens to paste.","badge":"Recommended","connectCta":"Connect with Twilio","redirecting":"Redirecting to Twilio…","unavailableHint":"Twilio Connect isn't wired up in this deployment — your admin needs to set TWILIO_CONNECT_APP_SID, TWILIO_MASTER_ACCOUNT_SID, and TWILIO_MASTER_AUTH_TOKEN.","manualFallback":"Add manually instead","byokCta":"Set up SMS","byokBadge":"Bring your own keys","preparing":"Preparing…","pickNumberTitle":"Pick an SMS number","pickNumberDescription":"Your Twilio subaccount has more than one SMS-capable number. Pick the one this channel should send from.","pickNumberEmpty":"No SMS-capable numbers found in your Twilio subaccount. Purchase one in the Twilio Console, then reload this dialog.","pickNumberConfirm":"Use this number","pickNumberCancel":"Cancel","pickNumberRefresh":"Refresh","toasts":{"connected":"SMS channel connected.","pickRequired":"Pick the SMS number this channel should send from.","finalized":"SMS channel ready — sending from {number}."},"errors":{"missing_account_or_state":"Twilio didn't send us a valid response. Please try again.","invalid_account_sid":"Twilio returned an invalid account id. Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect channels.","exchange_failed":"Twilio rejected the connection — please verify your Connect App setup and try again.","unknown":"We couldn't finish connecting. Please try again."}},"confirmDelete":{"title":"Delete this channel?","description":"The provider session will be torn down and all channel history becomes read-only.","cancel":"Cancel","confirm":"Delete channel"},"webWidget":{"readyTitle":"Your chat widget is ready.","readyBody":"Paste the snippet below on your storefront — it starts receiving messages the moment the page loads.","snippetLabel":"Embed snippet","copy":"Copy","copiedShort":"Copied","copied":"Snippet copied to clipboard.","copyFailed":"Couldn't copy — select the text and copy manually.","tabs":{"shopify":"Shopify","woocommerce":"WooCommerce","custom":"Custom site"},"steps":{"shopify":["In Shopify admin, open Online Store → Themes → Edit code on your live theme.","Open the file `theme.liquid` (under Layout) and paste the snippet right before the closing tag.","Save. The chat bubble appears on your storefront within seconds — refresh any page to verify."],"woocommerce":["In WordPress admin, open Appearance → Theme File Editor and choose your active theme.","Open `footer.php` and paste the snippet immediately before the closing tag.","Click Update File. (If your theme blocks editing, use a plugin like \"Insert Headers and Footers\" and paste into the Footer Scripts field.)"],"custom":["Open the HTML of every page that should show the chat — usually a shared layout / template.","Paste the snippet just before the closing tag.","Deploy. The widget loads asynchronously and won't block your page render."]},"install":{"title":"One-click install","subtitle":"We can install the widget on your connected Shopify store automatically — no theme edits.","install":"Install","uninstall":"Uninstall","installed":"Widget installed on {name}.","uninstalled":"Widget removed from {name}.","failed":"Couldn't change the install state — try again or use the manual snippet below.","hint":"Uses Shopify's ScriptTag API. The widget loads on every storefront page and removes cleanly when uninstalled."}}},"inbox":{"page":{"title":"Inbox","description":"All conversations across your connected channels, in one place.","noBrandTitle":"Select a brand first","noBrandDescription":"Conversations belong to a specific brand. Use the brand switcher in the top bar."},"filters":{"all":"All","mine":"Mine","unassigned":"Unassigned","resolved":"Resolved","statusLabel":"Status","priorityLabel":"Priority","channelLabel":"Channel","allChannels":"All channels","clear":"Clear filters","searchPlaceholder":"Search contacts…","tagsPlaceholder":"Filter by tag…","tagsSelected":"{count, plural, =1 {1 tag} other {# tags}}","tagsSearchPlaceholder":"Search tags","tagsEmpty":"No tags yet. Create one in Settings → Tags or via automations.","tagsNoMatch":"No tags match.","tagsAddCustom":"Use \"{name}\"","sortLabel":"Sort","sort":{"newest":"Newest first","oldest":"Oldest first","priority":"By priority"},"includeArchivedChannels":"Show history from disconnected channels"},"savedViews":{"label":"Views","hint":"Saved Views remember your filters (status, channel, tags, sort) — click one to jump to that slice of the inbox.","emptyHint":"Filter the inbox below, then save the result here as a one-click view.","saveCurrent":"Save current","saveCurrentHint":"Save the active filters as a named view you can return to later.","savePrompt":"Name this view (e.g. \"My open VIPs\"):","dialogTitle":"Save this view","dialogDescription":"Name your filter combination — you'll be able to return to it with one click. Your saved views are private to you and stored locally in this browser.","nameLabel":"View name","namePlaceholder":"e.g. My open VIPs","recapTitle":"What this view saves","recap":{"assignee":{"me":"Assigned to me","unassigned":"Unassigned only"},"channelFilter":"One specific channel","tagsCount":"{count, plural, =1 {1 tag filter} other {# tag filters}}","includesArchived":"Includes disconnected channels"},"save":"Save view","cancel":"Cancel","delete":"Delete view","deleteAria":"Delete view {name}","confirmDelete":"Delete \"{name}\"?","confirmDeleteHint":"The filter combination is removed from this browser. Other agents' views are unaffected.","toastCreated":"Saved view \"{name}\""},"sla":{"warning":"Awaiting reply","critical":"Overdue","settingsHint":"1h warning · 4h critical (defaults)."},"bulk":{"selectRow":"Select conversation","countSelected":"{count, plural, =1 {1 selected} other {# selected}}","selectAll":"Select all visible","clear":"Clear selection","markRead":"Mark read","resolve":"Resolve","archive":"Archive","spam":"Mark spam","assign":"Assign","unassign":"Unassign","assignLoading":"Loading members…","toastApplied":"{count, plural, =1 {1 conversation updated} other {# conversations updated}}","toastFailed":"Bulk action failed"},"archivedChannel":{"rowBadge":"Disconnected","rowBadgeAria":"Channel disconnected — read-only","threadBannerTitle":"This channel is disconnected","threadBannerBody":"Replies are disabled because the {provider} channel was disconnected. The conversation history is preserved — reconnect the channel to resume sending.","composerDisabled":"Reconnect the channel to send messages","reconnectCta":"Manage channels"},"status":{"OPEN":"Open","PENDING":"Pending","SNOOZED":"Snoozed","RESOLVED":"Resolved","ARCHIVED":"Archived","SPAM":"Spam"},"priority":{"LOW":"Low","NORMAL":"Normal","HIGH":"High","URGENT":"Urgent"},"list":{"loading":"Loading conversations…","empty":"No conversations match these filters.","emptyHint":"When a contact reaches out on a connected channel, their thread appears here.","unreadBadge":"{count, plural, =1 {# unread} other {# unread}}","you":"You","noPreview":"No messages yet","previewType":{"IMAGE":"Photo","VIDEO":"Video","AUDIO":"Audio","VOICE":"Voice message","DOCUMENT":"Document","LOCATION":"Location","CONTACT_CARD":"Contact","STICKER":"Sticker","TEMPLATE":"Template","BUTTON_REPLY":"Button reply","LIST_REPLY":"List reply","REACTION":"Reaction","SYSTEM":"System message"}},"thread":{"selectTitle":"Select a conversation","selectDescription":"Pick a thread on the left to read and reply.","loading":"Loading messages…","empty":"No messages in this conversation yet.","loadOlder":"Load older messages","loadingOlder":"Loading…","today":"Today","yesterday":"Yesterday","subjectLabel":"Subject:","internalNoteLabel":"Internal note","delivered":"Delivered","read":"Read","sending":"Sending","sent":"Sent","failed":"Failed to send","queued":"Queued","unknownContact":"Unknown contact","quickActions":{"whatsapp":"Open chat in WhatsApp to call","phone":"Call customer's phone"},"transcript":{"show":"Show transcript","hide":"Hide transcript","emptyResult":"Whisper found no speech — recording is silent or unclear","transcribeFailed":"Transcription failed — try again"},"actions":{"reply":"Reply","copy":"Copy text","copied":"Copied to clipboard","copyFailed":"Couldn't copy — clipboard access denied","delete":"Delete message","deleteFailed":"Couldn't delete the message","confirmDelete":"Remove this message from the inbox? It stays on the customer's side — this only hides it from your dashboard for the team.","deletedPlaceholder":"(message removed)","react":"React","reactFailed":"Couldn't add the reaction","quotedYou":"You","quotedThem":"Them","cancelReply":"Cancel reply"}},"composer":{"placeholder":"Type a message… (Enter to send, Shift+Enter for a new line)","notePlaceholder":"Write an internal note — only your team will see this","send":"Send","sendNote":"Add note","voice":{"startAriaLabel":"Record voice note","startTitle":"Record voice note (60s max)","discardAriaLabel":"Discard recording","discardTitle":"Discard","sendAriaLabel":"Finish and send","sendTitle":"Send voice note","uploading":"Uploading recording…","permissionDenied":"Microphone access blocked: {message}","uploadFailed":"Failed to upload recording: {message}","listeningAriaLabel":"Microphone is picking up audio","micSilentTitle":"Microphone isn't picking up any audio — check your input device","silenceWarning":"No audio captured — is your mic muted?","silenceRetry":"Try again","silenceRetryTitle":"Discard this recording and try again","silenceSendAnyway":"Send anyway","silenceSendAnywayTitle":"Send the silent recording anyway"},"modeReply":"Reply","modeNote":"Internal note","modeNoteHint":"Notes stay inside the dashboard — the customer never sees them.","sending":"Sending…","closedTitle":"This conversation is closed","closedDescription":"Reopen it to send a new reply.","reopen":"Reopen conversation","draftSaved":"Draft saved","subjectLabel":"Subject","subjectPlaceholder":"Email subject","typing":"{count, plural, =1 {Someone is typing…} other {# people are typing…}}","canned":{"trigger":"Canned responses","title":"Canned responses","searchPlaceholder":"Search by title, shortcut, or content","empty":"No responses yet. Create one below to save it to your library.","emptySearch":"No responses match your search.","newCta":"New","createTitle":"New canned response","loadFailed":"Failed to load responses","titleLabel":"Title","titlePlaceholder":"Greeting","shortcutLabel":"Shortcut","shortcutPlaceholder":"greet","shortcutHint":"Optional. Typing /shortcut in the composer expands this snippet.","contentLabel":"Content","contentPlaceholder":"Hi {name}, thanks for reaching out …","cancel":"Cancel","save":"Save","saving":"Saving…","savedToast":"Response saved","saveFailed":"Save failed","loading":"Loading…","typeaheadEmpty":"No matching shortcut. Keep typing or press Esc."},"copilot":{"trigger":"Copilot","triggerAria":"AI copilot actions","suggest":"Suggest a reply","suggestHint":"Drafts a reply grounded in your brand persona + knowledge base + products","rewrite":"Rewrite my draft","rewriteHint":"Requires a draft first","tone":{"professional":"Professional","friendly":"Friendly","concise":"Concise","formal":"Formal","empathetic":"Empathetic"},"summarize":"Summarise thread","summaryTitle":"Conversation summary","summaryDismiss":"Dismiss","useDraft":"Use draft","replaceConfirm":"Replace your current draft?","errors":{"notConfigured":"AI is not configured on this server. Ask your admin to set OPENAI_API_KEY.","quota":"Your organisation hit its monthly AI token limit. Upgrade your plan or buy a top-up from Settings → Billing to keep using copilot.","noSubscription":"Your organisation has no active subscription. Pick a plan in Settings → Billing to start using copilot.","emailNotVerified":"Verify your email to use copilot. Check your inbox for the confirmation link.","platformDailyCap":"AI is temporarily paused — today's platform-wide budget has been reached. It resets at 00:00 UTC.","empty":"AI returned an empty response — try again.","draftRequired":"Type a draft first, then rewrite the tone.","noMessages":"This conversation has no messages yet.","rateLimited":"Slow down — too many copilot requests. Try again in a moment.","generic":"Copilot request failed."},"thinking":"Thinking…"}},"shortcuts":{"hint":"Shortcuts: J/K to navigate · R to reply","navigate":"navigate","reply":"reply"},"actions":{"assignToMe":"Assign to me","assignTo":"Assign to…","assignee":"Assignee","unassign":"Unassign","unassigned":"Unassigned","searchMembers":"Search members…","noMembers":"No team members","markRead":"Mark as read","markUnread":"Mark as unread","resolve":"Resolve","reopen":"Reopen","archive":"Archive","spam":"Mark as spam","exportCsv":"Export as CSV","exportFailed":"Couldn't export this conversation.","snooze":"Snooze","setPriority":"Set priority","priorityLabel":"Priority","viewContact":"View contact","showDetails":"Show contact details","hideDetails":"Hide contact details","refresh":"Refresh thread","back":"Back to conversations"},"details":{"title":"Contact","loading":"Loading contact…","loadFailed":"Failed to load contact","email":"Email","phone":"Phone","language":"Language","timezone":"Time zone","tags":"Tags","noTags":"No tags","notes":"Notes","noNotes":"No notes yet","identities":"Connected identities","noIdentities":"No channel identities yet","history":"Recent conversations","noHistory":"No other conversations with this contact","historyCurrent":"Current","deals":"Deals","createdAt":"Customer since {date}","lastSeenAt":"Last seen {date}","copyId":"Copy contact ID","idCopied":"Contact ID copied"},"snooze":{"title":"Snooze until…","oneHour":"In 1 hour","fourHours":"In 4 hours","tomorrow":"Tomorrow, 9am","nextWeek":"Next Monday, 9am","custom":"Pick a date…","customTitle":"Snooze until a specific time","customDescription":"The conversation will reappear in the inbox at this time.","apply":"Snooze","cancel":"Cancel","invalidDate":"Pick a time in the future","snoozedUntil":"Snoozed until {date}"},"messageStatus":{"DRAFT":"Draft","QUEUED":"Queued","SENDING":"Sending","SENT":"Sent","DELIVERED":"Delivered","READ":"Read","FAILED":"Failed"},"realtime":{"connected":"Live","connecting":"Connecting…","offline":"Offline"},"offline":{"banner":"You're offline — replies you send won't go through until the connection is back. Trying to reconnect…"},"noChannels":{"title":"No channels connected yet","description":"Connect WhatsApp, Email, Instagram, or any of our 15 channels to start receiving customer messages in your inbox.","cta":"Connect a channel"},"toasts":{"loadFailed":"Failed to load conversations","threadLoadFailed":"Failed to load thread","channelsLoadFailed":"Couldn't load the channel filter — refresh to retry","tagsLoadFailed":"Couldn't load the tag filter — refresh to retry","sendFailed":"Failed to send message","assignFailed":"Failed to assign conversation","membersLoadFailed":"Failed to load team members","statusUpdated":"Conversation updated","archived":"Archived — find it under the Archived filter","markedSpam":"Marked as spam — find it under the Spam filter","resolved":"Conversation resolved","reopened":"Conversation reopened","snoozed":"Snoozed — will return to your inbox at the scheduled time","markedUnread":"Marked as unread — back in your queue","markUnreadFailed":"Failed to mark as unread","statusFailed":"Failed to update conversation","priorityFailed":"Failed to update priority","markReadFailed":"Failed to mark as read"},"reviewRequest":{"trigger":"Request review","triggerAria":"Send a review-request message","title":"Ask for a review","description":"Send a short, friendly message with a link to your review page. Goes out through this conversation's channel.","sourceLabel":"Review destination","source":{"google":"Google","facebook":"Facebook","trustpilot":"Trustpilot","tripadvisor":"TripAdvisor","custom":"Custom link"},"urlLabel":"Review URL","urlPlaceholder":"https://g.page/r/…/review","urlHint":"Paste the full URL where the customer will leave the review (must start with http:// or https://).","messageLabel":"Message (optional)","messagePlaceholder":"Leave blank to use the default template","messageHint":"If empty, we'll use a friendly default in the brand's language.","cancel":"Cancel","submit":"Send request","sending":"Sending…","toastSent":"Review request sent","toastFailed":"Failed to send review request","invalidUrl":"Enter a valid http(s) URL"}},"contacts":{"page":{"title":"Contacts","description":"Everyone who has reached out across your connected channels.","noBrandTitle":"Select a brand first","noBrandDescription":"Contacts are scoped to a specific brand. Use the brand switcher in the top bar."},"list":{"searchPlaceholder":"Search by name, email, or phone…","addContact":"Add contact","import":"Import","importToChannel":"Import to channel","importToChannelHint":"Upload a CSV and attach the contacts to a specific channel (WhatsApp, Gmail). Required before you can campaign to them.","export":"Export","count":"{count, plural, =0 {No contacts} =1 {1 contact} other {# contacts}}","loading":"Loading contacts…","empty":"No contacts yet.","emptyHint":"Contacts are created automatically when someone messages you.","emptySearch":"No contacts match your search.","unknown":"Unknown contact","lastSeenAt":"Last seen {date}","never":"Never","loadFailed":"Failed to load contacts","noChannels":"No channels","loadMore":"Load more","loadingMore":"Loading…","showingRange":"Showing {from}–{to} of {total}","prev":"Previous page","next":"Next page","goToPage":"Go to page {page}","findDuplicates":"Find duplicates","cleanupGhosts":"Remove {count, plural, =1 {# leftover order-only contact} other {# leftover order-only contacts}}","cleanupGhostsHint":"These contacts were created automatically from past commerce orders during a feature we later removed. They have no channel attached and can't receive any campaign. Safe to delete.","cleanupGhostsConfirm":"Permanently delete {count, plural, =1 {# leftover contact} other {# leftover contacts}}? They have no channel attached and can't be reached.","cleanupGhostsSuccess":"Removed {count, plural, =0 {no leftover contacts} =1 {# leftover contact} other {# leftover contacts}}.","cleanupGhostsFailed":"Couldn't clean up — try again in a moment.","filterByTag":"Filter by tag","filterByChannel":"Filter by channel","filterBySource":"Source","filterByWindow":"Messaging window","allTags":"All tags","allChannels":"All channels","allSources":"Any source","allWindows":"Any window status","source":{"INBOUND":"Messaged in","MANUAL":"Added manually","IMPORTED":"Imported from CSV"},"window":{"ACTIVE":"Active (≤ 24h)","EXPIRED":"Expired (> 24h)","COLD":"Never messaged"},"clearFilters":"Clear filters","selectAll":"Select all","selectRow":"Select row","rowActions":"Row actions","createTask":"Create task","clearSelection":"Clear selection","selectedCount":"{count, plural, =1 {# selected} other {# selected}}","selectAllMatching":"Select all {total} matching","selectAllCappedToast":"Selected {cap} of {total} — narrow your filter to capture the rest.","bulkCampaign":"Campaign","bulkCampaignAudienceLabel":"{count} contacts selected from Contacts","bulkDelete":"Delete","bulkTag":"Add tag","bulkConfirmDelete":"Delete {count, plural, =1 {# contact} other {# contacts}}? This can't be undone.","bulkDeleteSuccess":"Deleted {count, plural, =1 {# contact} other {# contacts}}","bulkDeletePartial":"Deleted {deleted} of {total} — the rest were already gone","bulkDeleteFailed":"Failed to delete contacts — please try again","bulkTagSuccess":"Tagged {count, plural, =1 {# contact} other {# contacts}}","bulkFailed":"Some contacts could not be updated","confirmDeleteOne":"Delete {name}? This can't be undone.","deleteSuccess":"Contact deleted","deleteFailed":"Failed to delete contact","perPage":"Per page","perPageAria":"Contacts per page"},"table":{"name":"Name","email":"Email","phone":"Phone","tags":"Tags","channels":"Channels","lastSeen":"Last seen","lastActivity":"Last activity","created":"Created","actions":"Actions"},"create":{"title":"Add a new contact","description":"Create a contact manually. Normally contacts are created when someone first messages you.","fullName":"Full name","fullNamePlaceholder":"Jane Doe","firstName":"First name","firstNamePlaceholder":"Jane","lastName":"Last name","lastNamePlaceholder":"Doe","email":"Email","emailPlaceholder":"jane@example.com","phone":"Phone","phonePlaceholder":"+1 555 123 4567","tags":"Tags","tagsPlaceholder":"Separate with comma","notes":"Notes","notesPlaceholder":"Anything useful about this person…","submit":"Create contact","cancel":"Cancel","created":"Contact created","createFailed":"Failed to create contact","atLeastOne":"Provide at least a name, email, or phone"},"edit":{"title":"Edit contact","description":"Update the contact's name, email, phone, tags, notes, or advanced fields.","edit":"Edit","save":"Save","cancel":"Cancel","saved":"Contact updated","saveFailed":"Failed to update contact","editName":"Edit name","editEmail":"Edit email","editPhone":"Edit phone","editTags":"Edit tags","editNotes":"Edit notes","addTag":"Add tag","tagPlaceholder":"Type then Enter…","notesPlaceholder":"Anything useful about this person…","namePlaceholder":"Full name","emailPlaceholder":"name@example.com","phonePlaceholder":"+1 555…","invalidEmail":"Invalid email","addValue":"Add","remove":"Remove","fullName":"Full name","firstName":"First name","firstNamePlaceholder":"Jane","lastName":"Last name","lastNamePlaceholder":"Doe","email":"Email","phone":"Phone","tags":"Tags","tagsPlaceholder":"Separate with comma","notes":"Notes","advanced":"Advanced fields","displayName":"Display name","displayNamePlaceholder":"How the contact is shown — overrides full name","avatarUrl":"Avatar URL","avatarUrlPlaceholder":"https://…","language":"Language","languagePlaceholder":"en, ar, fr…","timezone":"Timezone","timezonePlaceholder":"Asia/Amman","fields":{"name":"name","email":"email","phone":"phone"},"clearNotSupported":"Couldn't clear: {fields}. These fields can't be left blank right now — type a new value if you want to change them."},"detail":{"back":"Back to contacts","conversations":"Conversations","openConversation":"Open latest conversation","noConversation":"No conversations yet"},"import":{"title":"Import contacts from CSV","description":"Upload a CSV with one contact per row. The first row should be column headers.","templateTitle":"Start from the template","templateHint":"Download our pre-filled CSV so you know exactly which columns we expect — then replace the sample rows with your own.","downloadTemplate":"Download template","selectFile":"Choose CSV file","chooseAgain":"Choose different file","preview":"Preview ({count, plural, =1 {# row} other {# rows}})","expectedColumns":"Recognised columns: fullName, email, phone, tags (comma-separated), notes. Extra columns are ignored.","missingColumns":"CSV must include at least one of: fullName, email, phone.","empty":"The file looks empty.","parseError":"Couldn't parse the file — is it valid CSV?","import":"Import {count, plural, =1 {# contact} other {# contacts}}","importing":"Importing…","cancel":"Cancel","resultTitle":"Import complete","resultSummary":"Imported {ok} of {total} contacts.","someFailed":"{count, plural, =1 {# row failed} other {# rows failed}}","done":"Done","invalidRow":"Row {row}: must include at least one of fullName, email, or phone"},"channelImport":{"title":"Import contacts to a channel","description":"Upload a CSV of existing customers and attach them to a specific channel so you can run campaigns to them.","cancel":"Cancel","back":"Back","done":"Done","pickChannelHint":"Pick the channel these contacts should be attached to. Campaigns can only send through channels where each contact has an identity.","changeChannel":"Change","notConnected":"Not connected","importNotSupported":"Import not supported","notImportable":"Direct import isn't supported on {provider} — that platform only exposes contact ids when someone messages you first.","importSupportedHint":"Currently supported for import: WhatsApp (personal + Business API) and Gmail. Other platforms require an inbound message before we can reach a contact.","loadChannelsFailed":"Couldn't load channels","noChannelsTitle":"No channels yet","noChannelsBody":"Connect a WhatsApp account or Gmail mailbox first — then you can import customer lists onto it.","templateTitle":"Start from the template","templateHintPhone":"Download our CSV template with a phone column — add one row per customer, then upload.","templateHintEmail":"Download our CSV template with an email column — add one row per customer, then upload.","templateHintBoth":"Download our CSV template. Include a phone for WhatsApp or an email for Gmail — one row per customer.","downloadTemplate":"Download template","selectFile":"Choose CSV file","chooseAgain":"Choose different file","dropHint":"Drag & drop your CSV here, or click to pick a file.","expectedPhone":"Recognised columns: name (or firstName + lastName), phone. Extra columns are ignored.","expectedEmail":"Recognised columns: name (or firstName + lastName), email. Extra columns are ignored.","expectedBoth":"Recognised columns: name (or firstName + lastName), phone, email. Extra columns are ignored.","missingPhone":"This channel needs a phone number — no rows had one. Check your CSV headers.","missingEmail":"This channel needs an email — no rows had one. Check your CSV headers.","missingIdentifier":"Couldn't find a usable identifier on any row.","empty":"The file looks empty.","parseError":"Couldn't parse the file — is it valid CSV?","preview":"Preview ({count, plural, =1 {# row} other {# rows}})","import":"Import {count, plural, =1 {# row} other {# rows}}","importing":"Importing…","importFailed":"Import request failed","resultTitle":"Import complete","resultSummary":"Processed {processed} of {total} rows.","stat":{"created":"Created","merged":"Merged","alreadyExists":"Already existed","failed":"Failed"},"errorListTitle":"{count, plural, =1 {# row failed} other {# rows failed}}","errorRow":"Row {row}","errorMore":"…and {count, plural, =1 {# more} other {# more}}","toastSuccess":"Imported {created, plural, =1 {# new contact} other {# new contacts}} · merged {merged, plural, =1 {# into existing} other {# into existing}}","col":{"name":"Name","phone":"Phone","email":"Email"},"warning":{"whatsappDirect":{"title":"Risk of WhatsApp ban on cold outreach","body":"WhatsApp Direct (personal number) isn't licensed for mass messaging. Cold sends to imported lists are the #1 cause of account bans. Warm the number first, stagger sends, and keep volume under 100/day per number until reply rates prove the list is opted in."},"waCloud":{"title":"Cold sends require pre-approved templates","body":"WhatsApp Business API only lets you message contacts outside the 24-hour window through a template that Meta has approved in advance. Submit your utility or marketing templates in Meta Business Manager and wait for approval before launching — sends without a template will fail.","cta":"Create a template in Meta Business Manager","ctaUrl":"https://business.facebook.com/wa/manage/message-templates"},"gmail":{"title":"Cold-email deliverability risk","body":"Gmail bulk sends to unengaged lists can trigger spam flags and throttle your domain. Keep volume low, warm the sender, use a real reply-to, and segment by past engagement before broadcasting."}}},"bulkTag":{"title":"Tag selected contacts","description":"Add a tag to {count, plural, =1 {# selected contact} other {# selected contacts}}. Existing tags are preserved.","placeholder":"e.g. vip","apply":"Apply","cancel":"Cancel"},"export":{"success":"Exported {count, plural, =1 {# contact} other {# contacts}}","empty":"Nothing to export"},"duplicates":{"title":"Find duplicates","description":"We group contacts that share a phone, email, or display name + channel. Pick which row to keep as the primary — the others will be merged into it and soft-deleted.","loading":"Scanning for duplicates…","summary":"{groups, plural, =1 {# group} other {# groups}} · {contacts, plural, =1 {# extra contact} other {# extra contacts}} to merge","noneTitle":"No duplicates found","noneBody":"Nothing obvious to merge right now. We'll keep watching — new duplicates also get blocked automatically at ingest time.","reason":{"phone":"Same phone","email":"Same email","displayName":"Same name + channel"},"countLabel":"{count, plural, =1 {# contact} other {# contacts}}","makePrimary":"Keep this as primary","primaryBadge":"Primary","createdOn":"Created {date}","mergeBtn":"Merge {count, plural, =1 {# into primary} other {# into primary}}","mergeSuccess":"Merged {count, plural, =1 {# contact} other {# contacts}}","mergePartial":"Merged {ok} · {failed} failed","mergeFailed":"Couldn't merge — try again","close":"Close"}},"settings":{"page":{"title":"Settings","description":"Manage your profile, workspace, team, billing, and integrations."},"common":{"comingSoon":"Coming soon"},"tabs":{"profile":"Profile","workspace":"Workspace","brand":"Brand","team":"Team","notifications":"Notifications","feedback":"Feedback","tags":"Tags","cannedResponses":"Canned responses","pipelines":"Pipelines","media":"Media","billing":"Billing","security":"Security","webhooks":"Webhook health","activity":"Activity log","apiKeys":"API keys","integrations":"Integrations"},"feedback":{"title":"Customer feedback (CSAT)","description":"When a conversation is resolved, Comvix sends the customer a 'rate us' message with a private link. The score lands on /analytics so you can track satisfaction over time.","loading":"Loading settings…","noBrandTitle":"No brand selected","noBrandDescription":"Pick a brand from the top bar to manage its feedback settings.","saved":"Feedback settings saved.","saveFailed":"Couldn't save settings — try again.","save":"Save changes","resetToDefault":"Reset to default copy","readOnlyHint":"Only owners and admins can edit these settings.","enabled":{"label":"Send a feedback request when conversations are resolved","hint":"Sent on the same channel the customer used. Skipped automatically if a rating already exists for the conversation."},"templates":{"title":"Message wording","hint":"Write the message once in any language. The placeholders get filled in per-customer at send time.","aiHint":"Customers in different languages receive an AI-translated version automatically — no need to write each language separately.","preview":"Preview (with sample data)","body":{"label":"Feedback message"}},"inbox":{"title":"Customer comments","subtitle":"Every rating customers have left, with their full comment. Click a card to jump back to the conversation.","loading":"Loading ratings…","loadFailed":"Couldn't load ratings.","loadMore":"Load more","loadingMore":"Loading…","empty":"No customer ratings yet. They'll appear here as conversations get rated.","emptyNegative":"No negative ratings — that's the goal!","anonymous":"Anonymous customer","noComment":"(No comment left.)","byAgent":"Handled by {agent}","filters":{"all":"All","negativeOnly":"Negative only (≤ 2★)"},"deleteHint":"Delete this rating","deleteConfirm":"Delete this rating? The customer's comment will be lost. After deletion you can re-resolve the conversation to send the feedback request again.","deleted":"Rating deleted.","deleteFailed":"Couldn't delete the rating. Try again."}},"profile":{"title":"Your profile","description":"Your personal account — edit your name, picture, language and password.","loading":"Loading profile…","loadFailed":"Failed to load profile","retry":"Retry","saved":"Profile updated","saveFailed":"Couldn't save your profile","verified":"Email verified","unverified":"Email not verified","resendVerification":"Resend","resendVerificationSent":"Verification email sent — check your inbox.","resendVerificationFailed":"Couldn't send the verification email. Try again in a moment.","resendVerificationCooldown":"Too many requests. Wait a few minutes before trying again.","twoFactorOn":"2FA enabled","basics":"Basics","fullName":"Full name","email":"Email address","emailHint":"Email changes go through a verification flow — coming soon.","avatar":"Profile picture","avatarUpload":"Upload picture","avatarReplace":"Change picture","avatarUploading":"Uploading…","avatarRemove":"Remove picture","avatarUploadHint":"PNG, JPG or WEBP up to 4 MB. Square images look best.","avatarUploaded":"Picture uploaded — click Save to apply.","avatarUploadFailed":"Couldn't upload the picture. Try again.","avatarMustBeImage":"That file isn't an image.","avatarTooLarge":"Picture must be under 4 MB.","avatarNoBrand":"Pick a brand from the top bar before uploading.","preferences":"Preferences","language":"Language","timezone":"Timezone","timezoneHint":"IANA name — affects scheduling and reports.","save":"Save changes","languages":{"en":"English","ar":"العربية","es":"Español","pt":"Português"},"password":{"title":"Password","description":"Change your password and optionally sign out of other devices.","cta":"Change password","otherDevicesSignedOut":"Other devices have been signed out.","currentLabel":"Current password","newLabel":"New password","confirmLabel":"Confirm new password","hint":"At least 8 characters with an uppercase letter, a lowercase letter and a number.","show":"Show password","hide":"Hide password","signOutOthers":"Sign out of other devices","signOutOthersHint":"Revoke active sessions on your other browsers and phones.","cancel":"Cancel","submit":"Update password","success":"Password updated","failed":"Couldn't update your password","errors":{"tooShort":"Password must be at least 8 characters.","needUpper":"Password must include an uppercase letter.","needLower":"Password must include a lowercase letter.","needDigit":"Password must include a number.","mismatch":"New password and confirmation don't match.","sameAsCurrent":"New password must be different from the current one."}}},"brand":{"noBrandTitle":"Pick a brand first","noBrandDescription":"Brand settings are scoped to one brand at a time. Use the brand switcher in the top bar.","loading":"Loading brand…","loadFailed":"Couldn't load this brand.","saved":"Brand updated.","saveFailed":"Couldn't save your changes.","save":"Save changes","identityTitle":"Identity","slug":"Storefront URL","slugHint":"This is the public address of your storefront and booking page (comvix.ai/b/your-slug). Lowercase letters, digits and dashes only. Globally unique — if someone else already took it, choose another.","name":"Brand name","logoUrl":"Logo","logoHint":"PNG or SVG. Square works best — used in the brand switcher and customer-facing surfaces.","logoUpload":"Upload image","logoReplace":"Replace image","logoUploading":"Uploading…","logoRemove":"Remove image","logoUploaded":"Logo uploaded — click Save to apply","logoUploadFailed":"Logo upload failed","logoUploadHint":"PNG, JPG, WebP or SVG · max 4 MB · square works best.","logoMustBeImage":"Pick an image file (PNG / JPG / WebP / SVG).","logoTooLarge":"Image is over 4 MB. Try compressing it first.","primaryColor":"Primary color","publicWhatsapp":"Public WhatsApp number","publicWhatsappHint":"Customers see an \"Order via WhatsApp\" button on your storefront and booking page that pre-fills a message to this number. Leave empty to hide. Format: +447911123456","publicWhatsappMovedHint":"This setting moved to Bookings → Notifications so it has a single home (it used to live here AND in storefront settings — same DB field, two UIs). Open Bookings → Notifications to edit.","localeTitle":"Defaults","timezone":"Timezone","locale":"Default language","dangerTitle":"Delete this brand","dangerDescription":"Channels, conversations, contacts and analytics tied to this brand will disappear immediately. Your team and workspace stay intact — only this brand goes away.","typeNameToConfirm":"Type \"{name}\" to confirm","typeNamePlaceholder":"Type the brand name here…","typeNameMismatch":"Type \"{name}\" exactly to enable delete.","deleteBrand":"Delete brand","deleted":"Brand deleted.","deleteFailed":"Couldn't delete the brand.","bookings":{"title":"Booking system","requireEmailLabel":"Require email verification","requireEmailDescription":"When on, the public booking widget asks for an email and sends a 6-digit code before the booking is created. Stops fake / spam bookings.","feedUrlLabel":"Calendar feed URL (export)","feedHint":"Subscribe to this URL from Google Calendar / Outlook / Apple Calendar to mirror your bookings to your personal calendar.","feedLoading":"Loading feed URL…","feedUnavailable":"Couldn't load the feed URL — try refreshing.","feedCopy":"Copy URL","feedRotate":"Rotate token","feedCopied":"Feed URL copied","feedCopyFailed":"Couldn't copy — copy manually","feedRotated":"Feed token rotated — old subscribers will need the new URL","feedRotateFailed":"Couldn't rotate the token","import":{"title":"Subscribe to external calendars (import)","description":"Pull busy times from Google Calendar / Outlook / Calendly into Comvix so external commitments block your availability automatically.","noResources":"Add a resource first — external calendars block time on a specific staff member or asset.","resourceField":"For resource"}},"pause":{"activeTitle":"Pause this brand","activeDescription":"Reversibly freeze this brand. Your team can still see all data — but new channel connections, message sends, campaigns, posts, and Studio generations will be blocked until you resume. Useful when you're restructuring, on vacation, or seasonally closed.","pausedTitle":"This brand is paused","merchantPausedDescription":"{brand} is currently paused. New writes are blocked across the dashboard. Click Resume below to reactivate immediately.","platformPausedDescription":"{brand} has been paused by platform staff. You cannot resume it from here — please contact support to resolve.","reasonLabel":"Reason on file","reasonInputLabel":"Reason (required)","reasonPlaceholder":"e.g. Restructuring the team — back online next week","reasonHint":"This shows in the dashboard banner so future-you (and teammates) remember why.","reasonTooShort":"Add a brief reason (3 characters or more) before pausing.","pauseCta":"Pause brand","resumeCta":"Resume brand","contactSupportCta":"Contact support","paused":"Brand paused.","pauseFailed":"Couldn't pause the brand.","resumed":"Brand resumed.","resumeFailed":"Couldn't resume the brand."}},"workspace":{"title":"Workspace","description":"Settings shared across your whole organization.","loading":"Loading workspace…","loadFailed":"Failed to load workspace","retry":"Retry","saved":"Workspace updated","saveFailed":"Couldn't save the workspace","noOrgTitle":"Pick an organization first","noOrgDescription":"Workspace settings are scoped to an organization. Use the organization switcher in the top bar.","identity":"Identity","name":"Organization name","slug":"URL slug","slugHint":"Cannot be changed — used in invite links and webhooks.","copySlug":"Copy slug","slugCopied":"Slug copied to clipboard","logoUrl":"Workspace logo","logoHint":"Public image URL.","logoUpload":"Upload image","logoReplace":"Replace image","logoUploading":"Uploading…","logoRemove":"Remove image","logoUploaded":"Logo uploaded — click Save to apply","logoUploadFailed":"Logo upload failed","logoUploadHint":"PNG, JPG, WebP or SVG · max 4 MB · square works best.","logoUploadNoBrand":"Pick a brand first to upload a logo.","logoMustBeImage":"Pick an image file (PNG / JPG / WebP / SVG).","logoTooLarge":"Image is over 4 MB. Try compressing it first.","primaryColor":"Primary color","primaryColorHint":"Hex value, e.g. #2563EB. Applied to accents across the product.","defaults":"Defaults","defaultLocale":"Default language","defaultLocaleHint":"Used for new teammates and system emails.","timezone":"Timezone","timezoneHint":"IANA name — used for scheduling and reports.","save":"Save changes","preview":"Brand preview","languages":{"en":"English","ar":"العربية","es":"Español","pt":"Português"},"danger":{"title":"Delete workspace","description":"Permanently delete this organization and all of its data. This cannot be undone.","cta":"Delete workspace","confirmPrompt":"Type the workspace name \"{name}\" to confirm. This action is permanent.","confirmMismatch":"The name didn't match — nothing was deleted.","deleted":"Workspace deleted","deleteFailed":"Couldn't delete the workspace"},"transfer":{"title":"Transfer ownership","description":"Hand ownership of this workspace to another teammate. You'll be demoted to admin in the same step.","cta":"Transfer ownership","dialogTitle":"Transfer ownership of {name}","dialogDescription":"Pick a teammate to promote to OWNER. This is a one-way action — the new owner takes over billing, cancellation, and member-management authority.","warningTitle":"What changes immediately:","warningOwner":"The selected member becomes the only OWNER of this workspace.","warningSelf":"Your role is demoted from OWNER to ADMIN.","warningBilling":"Stripe billing + plan management transfers to the new owner.","memberLabel":"New owner","memberPickerPlaceholder":"Pick a teammate…","loadingMembers":"Loading teammates…","noEligibleMembers":"No eligible teammates yet — invite someone first.","confirmEmailLabel":"Type \"{email}\" to confirm","confirmEmailHint":"Case-insensitive match — prevents accidental clicks.","cancel":"Cancel","submit":"Transfer ownership","toasts":{"loadMembersFailed":"Couldn't load teammates","confirmMismatch":"The email didn't match — transfer canceled.","transferred":"Ownership transferred to {name}","failed":"Couldn't transfer ownership"}},"whatsapp":{"title":"WhatsApp preferences","description":"Applies to every WhatsApp channel connected to this brand.","groupsLabel":"Receive group messages","groupsHint":"Off by default. When on, group chats ({jidSuffix}) arrive in the inbox like 1-to-1 threads — AI auto-reply, if enabled, will also respond to them.","channelsLabel":"WhatsApp Channels","channelsHint":"Broadcast Channel feeds ({jidSuffix}) are never ingested — they're a read-only one-way publisher feed with no useful reply flow.","channelsStateBlocked":"Always blocked","saved":"WhatsApp preferences updated","saveFailed":"Couldn't update WhatsApp preferences","noBrandTitle":"Pick a brand first","noBrandDescription":"WhatsApp preferences are set per brand. Use the brand switcher in the top bar."},"mediaRetention":{"title":"Media retention","description":"Automatically strip attachments off messages older than the selected age. Conversation text stays intact.","label":"Auto-delete media older than","hint":"Applies to every channel connected to this brand. Conversations keep their captions; only the image / video / audio / document is removed.","options":{"off":"Never","days30":"30 days","days60":"60 days","days90":"90 days","days180":"180 days"},"stats":{"filesLabel":"Stored files","filesHint":"Messages with media on this brand","sizeLabel":"Stored size","sizeHint":"Total bytes counted in your quota"},"custom":{"label":"Custom period","hint":"Pick any number between 1 and 3650 days if the presets don't match your compliance rules.","placeholder":"e.g. 45","suffix":"days","invalid":"Please enter a whole number between 1 and 3650."},"sweep":{"title":"{count} {count, plural, =1 {file} other {files}} (~{size}) will be removed on the next sweep","nextAt":"Next sweep: {when}"},"save":"Save retention","dirtyHint":"Unsaved changes.","cleanHint":"Changes take effect from the next weekly sweep.","sweepNote":"Cleanup runs once a week (Sunday 03:00 UTC). Existing media older than the cutoff will be removed on the next sweep.","saved":"Retention policy updated","saveFailed":"Couldn't update retention policy"}},"media":{"noBrandTitle":"Pick a brand first","noBrandDescription":"Media is scoped per brand. Use the brand switcher in the top bar.","library":{"title":"Media library","description":"Every image, video, audio note and document uploaded across this brand's conversations.","loading":"Loading files…","loadFailed":"Couldn't load media. Try again in a moment.","empty":"No media uploaded yet. Files will appear here as conversations come in.","emptyCategory":"No files match this filter.","untitled":"Untitled file","delete":"Delete file","deleteConfirm":"Delete this file? It will be removed from storage and the conversation will show no attachment.","deleted":"File removed.","deleteFailed":"Couldn't delete the file.","countBadge":"{count, plural, =1 {# file} other {# files}}","showingRange":"Showing {from}–{to} of {total}","perPage":"Per page","perPageAria":"Files per page","prev":"Previous page","next":"Next page","goToPage":"Go to page {page}","categories":{"all":"All","image":"Images","video":"Videos","audio":"Audio","document":"Documents"}},"retention":{"title":"Media retention","description":"Automatically strip attachments off messages older than the selected age. Conversation text stays intact.","label":"Auto-delete media older than","hint":"Applies to every channel connected to this brand. Conversations keep their captions; only the image / video / audio / document is removed.","options":{"off":"Never","days30":"30 days","days60":"60 days","days90":"90 days","days180":"180 days"},"stats":{"filesLabel":"Stored files","filesHint":"Messages with media on this brand","sizeLabel":"Stored size","sizeHint":"Total bytes counted in your quota"},"custom":{"label":"Custom period","hint":"Pick any number between 1 and 3650 days if the presets don't match your compliance rules.","placeholder":"e.g. 45","suffix":"days","invalid":"Please enter a whole number between 1 and 3650."},"sweep":{"title":"{count} {count, plural, =1 {file} other {files}} (~{size}) will be removed on the next sweep","nextAt":"Next sweep: {when}"},"save":"Save retention","dirtyHint":"Unsaved changes.","cleanHint":"Changes take effect from the next weekly sweep.","saved":"Retention policy updated","saveFailed":"Couldn't update retention policy"}},"team":{"title":"Team members","description":"Invite teammates, assign roles and review audit activity.","heading":"Team","summary":"{active, plural, =1 {# active member} other {# active members}} · {pending, plural, =0 {no pending invites} =1 {# pending invite} other {# pending invites}}","loading":"Loading team…","loadFailed":"Failed to load team","retry":"Retry","noOrgTitle":"Pick an organization first","noOrgDescription":"Team settings are scoped to an organization. Use the organization switcher in the top bar.","roles":{"ownerBadge":"Owner"},"members":{"heading":"Members","empty":"No members yet — invite someone to collaborate.","you":"You","lastActive":"Last active {date}","never":"Never signed in","menu":{"role":"Change role","remove":"Remove from team"}},"invitations":{"heading":"Pending invitations","empty":"No pending invitations.","expiresIn":"Expires {date}","expired":"Expired","invitedBy":"Invited by {name}","menu":{"resend":"Resend invitation","revoke":"Revoke invitation"}},"invite":{"cta":"Invite member","title":"Invite a teammate","description":"We'll send them an email with a link to join this organization.","emailLabel":"Email","emailPlaceholder":"colleague@example.com","roleLabel":"Role","brandScopeLabel":"Brand access","brandScopeAll":"All brands","brandScopeAllHint":"This member will see every brand in this organization.","brandScopeRestrictedHint":"Limited to {count} {count, plural, one {brand} other {brands}}. They won't see anything from other brands.","submit":"Send invitation","cancel":"Cancel","sent":"Invitation sent to {email}","sentEmailFailed":"Invitation created for {email}, but the email didn't go out. Share the link directly.","copyLink":"Copy link","linkCopied":"Invite link copied","failed":"Couldn't send the invitation","revoked":"Invitation revoked","revokeFailed":"Couldn't revoke the invitation","resent":"Invitation re-sent","resentEmailFailed":"We rotated the link but the email didn't go out. Copy it and share directly.","resendFailed":"Couldn't re-send the invitation","roles":{"OWNER":{"label":"Owner","hint":"Full control, including billing"},"ADMIN":{"label":"Admin","hint":"Manage team, channels and AI"},"AGENT":{"label":"Agent","hint":"Handle conversations and tag contacts"},"VIEWER":{"label":"Viewer","hint":"Read-only access to everything"}},"permissionsToggle":"Customize permissions","permissionsShow":"Show","permissionsHide":"Hide","permissionsLoading":"Loading…","permissionsLoadFailed":"Couldn't load the permission list. The role baseline still applies — try opening the dialog again to retry.","permissionIncludedInRole":"Included with this role","permissionUpgradeRequired":"Upgrade required","selectAll":"Select all","deselectAll":"Deselect all","selectedCountLabel":"{selected} of {total} selected","permissionsCustomized":"Customized","permissionCategories":{"conversations":"Conversations","channels":"Channels","ai":"AI","team":"Team","billing":"Billing","analytics":"Analytics","organization":"Organization","brands":"Brands","automation":"Automation","campaigns":"Campaigns","contacts":"Contacts","deals":"Deals","posts":"Posts","comments":"Comments","bookings":"Bookings","payments":"Payments","catalog":"Storefront","branches":"Branches","loyalty":"Loyalty","forms":"Forms","ads":"Ads","commerce":"Commerce","studio":"AI Studio","tasks":"Tasks"},"permissionLabels":{"conversations:view":"View conversations","conversations:reply":"Reply to conversations","conversations:assign":"Assign conversations to teammates","conversations:delete":"Delete conversations","channels:view":"View channels","channels:manage":"Connect and configure channels","ai:view":"View AI activity","ai:train":"Train the AI knowledge base","ai:configure":"Configure AI behavior and prompts","team:view":"View team members","team:invite":"Invite new teammates","team:remove":"Remove teammates","team:manage_roles":"Change teammate roles","billing:view":"View billing and invoices","billing:manage":"Update plan and payment method","analytics:view":"View analytics dashboards","organization:settings":"Edit organization settings","organization:delete":"Delete the organization","brands:view":"View brands","brands:create":"Create new brands","brands:manage":"Edit brand settings","brands:delete":"Delete brands","automation:view":"View automation flows","automation:manage":"Build and edit automation flows","campaigns:view":"View campaigns","campaigns:manage":"Create and send campaigns","contacts:view":"View contacts","contacts:manage":"Add, edit and delete contacts","deals:view":"View deals and pipelines","deals:manage":"Add, edit and close deals","posts:view":"View posts","posts:manage":"Publish, schedule and delete posts","comments:view":"View comments","comments:manage":"Reply, hide and delete comments","ads:view":"View ads and ad accounts","ads:manage":"Create and edit ad campaigns","commerce:view":"View products and stores","commerce:manage":"Manage products and orders","studio:view":"View AI Studio","studio:manage":"Generate content with AI Studio","tasks:view":"View all team tasks","tasks:view_own":"View only tasks assigned to me","tasks:manage":"Create, assign and edit tasks","bookings:view":"View bookings, customers, and schedule","bookings:manage":"Create, edit, and cancel bookings + services","payments:view":"View payment links and transactions","payments:manage":"Connect payment providers, create links, handle refunds","catalog:view":"View products and orders","catalog:manage":"Add and edit products, coupons, shipping","branches:view":"View branches and operating hours","branches:manage":"Create and edit branches","loyalty:view":"View loyalty program and customer balances","loyalty:manage":"Edit earn and redeem rules","forms:view":"View forms and submissions","forms:manage":"Create and edit forms"}},"editPermissions":{"menuItem":"Edit permissions","title":"Edit member permissions","description":"Pick the role and fine-grained permissions for {name}.","save":"Save changes","saved":"Permissions updated.","failed":"Couldn't save changes"},"remove":{"title":"Remove member","button":"Remove","confirm":"Remove {name} from the team? They'll lose access immediately.","success":"Removed {name}","failed":"Couldn't remove this member"},"role":{"updated":"Role updated","updateFailed":"Couldn't update the role"},"bullets":{"invite":"Invite by email with role preselected","roles":"Owner, Admin, Agent, Viewer — or custom roles","permissions":"Fine-grained permissions per module","activity":"Who did what, and when"}},"billing":{"title":"Subscriptions & plan","description":"Your subscription, usage, invoices and payment method.","paymentsAddon":{"title":"Payment processing add-on","description":"Unlocks international card gateways for your storefront. Stripe Connect, Cash on delivery, Bank transfer and WhatsApp click-to-chat are always free — this only adds the providers below.","priceMonthly":"$$5/mo","priceYearly":"$$50/yr","priceHint":"Cancel anytime","cadenceMonthly":"Monthly","cadenceYearly":"Yearly","saveBadge":"Save 17%","badgeActive":"Active","badgeInactive":"Inactive","loading":"Loading…","activate":"Activate add-on","deactivate":"Stop auto-renewal","deactivateConfirm":"Stop the add-on's auto-renewal? You'll keep using it until the end of the current paid period — no extra charges after that.","unlocks":{"tap":"Tap Payments","iyzico":"iyzico","mercadopago":"MercadoPago","hyperpay":"HyperPay","paymob":"PayMob"},"toasts":{"activated":"Payment processing add-on activated","activateFailed":"Couldn't activate the add-on","deactivated":"Auto-renewal stopped — the add-on stays active until the end of the current period","deactivateFailed":"Couldn't stop renewal"},"checkout":{"title":"Activate the add-on","monthlyDescription":"Enter your card to activate the monthly add-on at $5/mo.","yearlyDescription":"Enter your card to activate the yearly add-on at $50/yr.","back":"Back","payMonthly":"Pay $5/mo","payYearly":"Pay $50/yr","stripeMissing":"Stripe is not configured (NEXT_PUBLIC_STRIPE_PUBLISHABLE_KEY missing). Set the env var and reload to enable card entry."}},"loading":"Loading billing…","loadFailed":"Failed to load billing","retry":"Retry","noOrgTitle":"Pick an organization first","noOrgDescription":"Billing is scoped to an organization. Use the organization switcher in the top bar.","openPortal":"Manage billing","portalFailed":"Couldn't open the billing portal","checkoutFailed":"Couldn't start checkout","stopRenewal":"Stop auto-renewal","stopRenewalHint":"Plan stays active until the end of the current period; no auto-charge after that.","stopRenewalConfirm":"Stop the plan's auto-renewal? 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You won't be able to see the previous messages.","suggestions":{"title":"Try asking:","connectChannel":"How do I connect a WhatsApp channel?","createCampaign":"How do I send a campaign?","trainAi":"How do I train the AI on my docs?","setupPipeline":"How do I set up a sales pipeline?","automationCommerce":"Send a message when a customer places an order?","automationVariables":"What template variables can I use in auto-reply?","automationDebug":"My rule didn't fire — how do I debug it?","commerceConnect":"How do I connect my Shopify store?","commerceSync":"Why aren't my orders showing up?","commerceWidget":"Install the chat widget on my Shopify storefront?","webWidget":"How do I add the chat widget to my website?","channelDisconnected":"My channel is DISCONNECTED — how do I fix it?","campaignAudience":"How do I filter which contacts get my campaign?","campaignTemplate":"Why does WhatsApp need a template for my first message?","inboxAssign":"How do I auto-assign conversations to agents?","inboxAi":"Can the AI reply to messages on my behalf?","inboxSla":"How do I set up an SLA escalation rule?","dealsForecast":"How is the deal forecast calculated?","dealsAutomate":"How do I create a deal automatically from a conversation?","contactsImport":"How do I bulk-import contacts from a CSV?","contactsCustomFields":"How do I add custom fields to contacts?","contactsMerge":"How do I merge duplicate contacts?","aiAssistant":"How do I create an AI assistant for my brand?","aiAutoReply":"How do I turn on AI auto-reply for inbound messages?","analyticsExport":"Can I export this report to CSV?","analyticsCommerce":"Where do I see my e-commerce revenue analytics?","analyticsTeam":"How do I see how each agent is performing?","tasksCreate":"How do I create a task linked to a conversation?","tasksAssign":"How do I auto-assign tasks across the team?","tasksReminders":"How do I set reminders for tasks coming due?","bookingsSetup":"How do I set up resources and services for bookings?","bookingsWhatsApp":"How do I enable booking via WhatsApp?","bookingsReminders":"How do I send pre-appointment reminders to cut no-shows?","paymentsConnect":"How do I connect Stripe or PayMob?","paymentsLink":"How do I send a payment link from inside a conversation?","paymentsRefund":"How do I refund a paid order?","formsCreate":"How do I create a lead-capture form?","formsEmbed":"How do I embed the form in my website?","formsAutomate":"How do I wire a form to a workflow automation?","catalogAddProduct":"How do I add a new product to the catalog?","catalogStorefront":"How do I turn on and customise my storefront?","catalogImport":"How do I bulk-import products from a CSV?","studioRemoveBg":"How do I remove the background from a product photo?","studioMagicEraser":"How do I use Magic Eraser to remove unwanted objects?","studioUpscale":"How do I upscale an image for print-quality use?","postsSchedule":"How do I schedule a week of posts in one go?","postsCrosspost":"How do I publish to Facebook + Instagram + TikTok in one click?","postsBest":"What's the best posting time for my audience?","commentsAuto":"How do I auto-reply to comments with AI?","commentsHide":"How do I hide negative or abusive comments?","commentsConvert":"How do I move commenters into private chats to drive sales?","adsConnect":"How do I connect my Meta and Google ad accounts?","adsRecommend":"What should I pause or scale up today?","adsAttribute":"How do I know which ad actually drives real customers?","activityWhoChanged":"Who changed this setting and when?","activityFilter":"How do I filter the activity log by user or action?","activityExport":"How do I export the activity log to CSV?"},"escalation":{"banner":"Pulse thinks this needs a human.","reasonLabel":"Why:","contactSupport":"Contact support","dismiss":"Not now","dialogTitle":"Contact platform support","dialogDescription":"We'll file a ticket with the Comvix team. Add any details that help us help you.","subjectLabel":"Subject","subjectPlaceholder":"Short summary","descriptionLabel":"What's going on?","descriptionPlaceholder":"The more detail, the faster we can help.","includeTranscript":"Include my Pulse chat with the ticket","attachmentsLabel":"Screenshots or files","addAttachment":"Add a file","removeAttachment":"Remove attachment","attachmentsHint":"Up to 5 files (10 MB each). Images, video, PDF, text, or zip.","attachmentMaxReached":"Maximum 5 attachments per ticket.","attachmentFailed":"Couldn't upload that file. Please try again.","submit":"Send to support","submitting":"Sending…","cancel":"Cancel","success":"Ticket {number} filed — we'll follow up by email.","fail":"Couldn't file the ticket. Please try again in a moment.","alreadyOpen":"You already have an open ticket ({number}). Continue the conversation there, or wait for it to be resolved before opening a new one."},"errors":{"generic":"Pulse ran into a problem. Please try again.","notConfigured":"Pulse isn't available right now — AI isn't configured on this server.","quota":"You've used this month's AI credits. Upgrade your plan or buy a top-up from Settings → Billing to keep going.","noSubscription":"Your organisation has no active subscription. Pick a plan in Settings → Billing to start using Pulse.","emailNotVerified":"Verify your email to use AI features. Check your inbox for the confirmation link.","platformDailyCap":"AI is temporarily paused — today's platform-wide budget has been reached. It resets at 00:00 UTC.","rateLimited":"Please slow down — Pulse is catching up.","network":"Can't reach the server. Check your connection and try again."}},"common":{"comingSoon":"Coming soon","live":"Live"},"tabs":{"knowledge":"Knowledge base","assistants":"Assistants","training":"Training","chat":"Playground","copilot":"Copilot"},"knowledge":{"loadFailed":"Couldn't load knowledge bases.","retry":"Try again","noBrandTitle":"Pick a brand first","noBrandDescription":"Knowledge bases are scoped to a brand. Switch brands from the sidebar to get started.","basesHeading":"Knowledge bases","newBase":"New base","loading":"Loading…","basesEmpty":"No knowledge bases yet","basesEmptyHint":"Create a base to start feeding your AI.","documentCount":"{count, plural, =0 {No documents} =1 {# document} other {# documents}}","pickABase":"Pick a knowledge base on the left to see its documents.","emptyCta":"Create a knowledge base to get started.","restrictedToAdmins":"Only owners and admins can manage knowledge bases.","deleteConfirm":"Delete the knowledge base \"{name}\"? This removes all of its documents.","deleted":"Knowledge base deleted","deleteFailed":"Couldn't delete the knowledge base.","baseMenu":{"open":"Open base menu","rename":"Rename","delete":"Delete"},"create":{"title":"New knowledge base","description":"Group related documents so your AI can look them up.","editTitle":"Rename knowledge base","editDescription":"Update the name or description of this knowledge base.","nameLabel":"Name","namePlaceholder":"e.g. Product FAQ","nameHint":"Shown to your team. 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Outside it, the inbound is left for your human team (or sends the auto-reply below).","workingHoursStartLabel":"Open from","workingHoursEndLabel":"Open until","workingDaysLabel":"Open days","workingDaysHint":"Click any day to disable AI for it. With all days highlighted, the AI replies every day of the week.","weekdays":{"0":"Sun","1":"Mon","2":"Tue","3":"Wed","4":"Thu","5":"Fri","6":"Sat"},"outsideHoursLabel":"Out-of-hours message (optional)","outsideHoursPlaceholder":"e.g. Thanks for reaching out! 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This workspace is for the sources it reads from."},"workspace":{"heading":"Knowledge base","description":"New files and URLs are added to the selected knowledge base. Create more bases from the Knowledge tab to organise by topic.","kbPickerLabel":"Add to","noKbHint":"No knowledge bases yet — create one to start uploading files and scraping pages.","createCta":"Create knowledge base"},"upload":{"title":"Upload files","description":"Drop documents to ingest their text. PDF and Excel are parsed in your browser — only the extracted text is sent.","dropzone":{"primary":"Drag files here or click to browse","secondary":"One or many — each becomes a document."},"supportedFormats":"Supported: .pdf, .xlsx, .txt, .md, .markdown, .html, .csv, .json, .xml, .log · up to 10 MB each","uploading":"Uploading {done}/{total}…","success":"{count, plural, =1 {Added 1 document} other {Added # documents}}","errors":{"tooLarge":"{name} is larger than 10 MB","empty":"{name} is empty","unsupported":"{name} isn't a supported format. Use .pdf, .xlsx, .txt, .md, .html, .csv, .json, .xml or .log."}},"scrapeUrl":{"title":"Pull from a URL","description":"Paste a page URL — we fetch it server-side, strip the HTML, and save the plaintext as a document.","urlLabel":"Page URL","urlPlaceholder":"https://your-site.com/faq","titleLabel":"Title (optional)","titlePlaceholder":"e.g. Shipping FAQ","titleHint":"Leave empty to use the page's own title.","submit":"Fetch & save","submitting":"Fetching…","success":"Page saved","failed":"Couldn't fetch that page.","errors":{"urlRequired":"Enter a URL.","urlInvalid":"That doesn't look like a valid URL.","urlProtocol":"Only http and https URLs are supported."}},"stats":{"activeAssistants":"Active assistants","activeAssistantsHint":"{active} active of {total} total","knowledgeBases":"Knowledge bases","knowledgeBasesHint":"{docs, plural, =0 {No documents} =1 {# document} other {# documents}}","tokensThisMonth":"Credits this month","tokensThisMonthHint":"{input} in · {output} out","tokensLastSixMonths":"Credits — last 6 months"},"docStatus":{"title":"Document processing","description":"Embedding pipeline status across this brand's knowledge.","PENDING":"Pending","PROCESSING":"Processing","READY":"Ready","FAILED":"Failed","empty":"No documents uploaded yet."},"usageChart":{"title":"Credit usage","description":"Input vs. output credits per month. Brand totals first, falling back to org-level rollups where brand attribution is missing.","empty":"No credit activity yet — the chart fills in once your assistants run their first completions.","input":"Input","output":"Output","month":"Month","total":"Total"}},"chat":{"title":"Playground","description":"Chat with one of your assistants using its configured prompt, model and temperature. Messages aren't stored.","noBrandTitle":"Pick a brand first","noBrandDescription":"Playground is scoped to a brand. Switch brands from the sidebar.","assistantPickerLabel":"Assistant","assistantPickerPlaceholder":"Pick an assistant…","assistantDetails":"{provider} · {model} · temp {temperature}","noAssistantsTitle":"No assistants yet","noAssistantsDescription":"Create an assistant in the Assistants tab first — you'll need one before you can chat with it here.","inactiveHint":"This assistant is currently paused. The playground still works — toggle it back on before connecting it to a channel.","messagePlaceholder":"Message the assistant…","send":"Send","sending":"Sending…","reset":"Reset conversation","resetConfirm":"Clear the current conversation and start over?","empty":"Send a message to start chatting.","you":"You","assistant":"Assistant","error":"The assistant couldn't respond — please try again.","loadFailed":"Couldn't load assistants.","retry":"Try again","lastTokens":"Last reply: {total} credits ({input} in · {output} out)","model":"{model}"},"routing":{"title":"Which assistant runs on which channel?","description":"Pick an AI assistant per channel. Leaving a channel on \"No AI\" keeps it human-only — incoming messages there are not auto-replied.","noChannels":"No channels connected yet. Connect WhatsApp, Instagram, or others from the Channels page first.","noEligibleAssistants":"No assistants are active with auto-reply turned on. Create or enable one above so it can be picked here.","assistantLabel":"Assistant:","noAssistant":"No AI","savedToast":"Channel routing updated","saveFailed":"Couldn't update channel","loadFailed":"Couldn't load channels or assistants"},"copilot":{"title":"Agent Copilot","description":"Live inside the inbox composer. Open any conversation and click the Copilot button next to Send to suggest a reply, rewrite your draft, or summarise the thread.","bullets":{"suggestions":"Suggest a reply drafted from the latest customer message","rewrite":"Rewrite your draft in five tones — professional, friendly, concise, formal, or empathetic","summary":"Summarise the thread into a short briefing when you pick up a long conversation","knowledgeBase":"Optional — ground suggestions in the knowledge bases you've linked to this brand's assistant"},"openInbox":"Open inbox"}},"automation":{"page":{"title":"Automation","description":"Build flows and rules that route, reply to and act on conversations automatically."},"tabs":{"flows":"Flows","rules":"Rules","templates":"Templates","executions":"History"},"executions":{"emptyTitle":"No automation activity yet","emptyBody":"Once your rules start firing, every match shows up here with the actions taken.","actionSingular":"action","actionPlural":"actions","loadMore":"Load more","loadingMore":"Loading…","loadFailed":"Couldn't load execution history."},"stats":{"totalRules":"Total rules","enabled":"Enabled","totalRuns":"Total runs","triggersUsed":"Triggers used"},"list":{"newRule":"New rule","emptyTitle":"No automation rules yet","emptyDescription":"Rules route conversations, tag them, auto-reply, or assign agents — all without a human in the loop.","firstRuleCta":"Create your first rule","disabledBadge":"disabled","ruleCount":"{count, plural, =1 {# rule} other {# rules}}","actionsCount":"{count, plural, =1 {# action} other {# actions}}","runsCount":"{count} runs","prioritySuffix":"priority {priority}","disableTitle":"Disable","enableTitle":"Enable","deleteTitle":"Delete","confirmDelete":"Delete automation rule \"{name}\"?"},"toasts":{"loadFailed":"Failed to load rules","ruleEnabled":"Rule enabled","ruleDisabled":"Rule disabled","toggleFailed":"Failed to toggle rule","deleted":"Rule deleted","deleteFailed":"Failed to delete","updated":"Rule updated","created":"Rule created","saveFailed":"Failed to save"},"gallery":{"startFromTemplateTitle":"Start from a template","startFromTemplateBody":"One-click clone into your workspace — tweak the trigger, conditions and actions in the builder before saving.","useThisTemplate":"Use this template","actionCount":"{count, plural, =1 {# action} other {# actions}}","startsDisabled":"starts disabled"},"builder":{"createTitle":"Create automation rule","editTitle":"Edit automation rule","fromTemplateTitle":"Create rule from template","name":"Name","namePlaceholder":"e.g. Auto-assign VIP messages","description":"Description (optional)","descriptionPlaceholder":"Short description for your team","trigger":"Trigger","priority":"Priority","priorityHint":"Lower numbers run first.","keywords":"Keywords (comma-separated)","keywordsPlaceholder":"refund, cancel, urgent","actions":"Actions","addAction":"Add action","needAction":"Add at least one action.","enabled":"Enabled","cancel":"Cancel","create":"Create rule","save":"Save changes","triggers":{"MESSAGE_RECEIVED":{"label":"New inbound message","hint":"Fires whenever a contact sends a message"},"KEYWORD_MATCH":{"label":"Inbound contains keyword","hint":"Fires when a message content matches one of your keywords"},"CONVERSATION_CREATED":{"label":"Conversation created","hint":"Fires on the first inbound message from a new contact"},"TAG_ADDED":{"label":"Tag added","hint":"Fires when a new tag is applied to a conversation"},"CONVERSATION_IDLE":{"label":"Conversation idle","hint":"Fires when a conversation has no activity for N minutes (default 15)"},"UNASSIGNED_FOR":{"label":"Unassigned for too long","hint":"Fires when a conversation has been unassigned for N minutes (default 30) — useful for SLA escalation"},"ORDER_PLACED":{"label":"Order placed","hint":"Fires when a new order lands from your storefront — branch on basket size, customer, country"},"ORDER_REFUNDED":{"label":"Order refunded","hint":"Fires when an order's status flips to refunded"},"ABANDONED_CART":{"label":"Abandoned cart","hint":"Fires when a pending order has been stuck for N minutes (default 60) — recovery message use case"},"ORDER_STATUS_CHANGED":{"label":"Order status changed","hint":"Fires on every status transition (shipped, delivered, fulfilled). 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Pair with `event.content contains '<keyword>'` and the COMMENT_REPLY action to auto-respond."}},"actionTypes":{"ASSIGN_MEMBER":"Assign to","UNASSIGN":"Unassign","ADD_TAG":"Add tag","REMOVE_TAG":"Remove tag","SET_PRIORITY":"Set priority","SET_STATUS":"Set status","AUTO_REPLY":"Auto-reply","SEND_TO_CONTACT":"Send to contact","NOTIFY":"Notify","COMMENT_REPLY":"Reply to comment"},"params":{"strategy":"Strategy","strategyOptions":{"round_robin":"Round-robin","least_busy":"Least busy","specific":"Specific agent"},"memberId":"Member ID","memberIdPlaceholder":"Paste member ID","tags":"Tags (comma-separated)","tagsPlaceholder":"vip, urgent","priority":"Priority","priorityOptions":{"LOW":"Low","NORMAL":"Normal","HIGH":"High","URGENT":"Urgent"},"status":"Status","statusOptions":{"OPEN":"Open","PENDING":"Pending","SNOOZED":"Snoozed","RESOLVED":"Resolved","ARCHIVED":"Archived"},"content":"Reply content","contentPlaceholder":"Thanks for reaching out — we'll get back to you within an hour.","target":"Target","targetPlaceholder":"member ID or email","message":"Message","messagePlaceholder":"New VIP message!"},"templateVars":{"insert":"Insert helper variables","clickToInsert":"Click any variable to drop it into your message","commerceHint":"Conversation variables won't be populated for commerce triggers.","previewLabel":"Live preview","previewHint":"This is what your customer will see (sample data shown).","quickStart":"Quick start","notAvailableHere":"won't apply on this trigger","groups":{"contact":"Customer details","order":"Order details","conversation":"Conversation","message":"Their message","store":"Store"},"starters":{"greeting":{"label":"Friendly greeting"},"order":{"label":"Order confirmation"},"response":{"label":"Acknowledge message"},"thanks":{"label":"Quick thank you"}}},"test":{"title":"Test this rule","show":"Test rule","hide":"Hide test","close":"Close","run":"Run test","sampleMessage":"Sample message","sampleMessagePlaceholder":"e.g. Hi, what's your pricing for a demo?","sampleTag":"Tag added","sampleOrderTotal":"Order total","sampleOrderCount":"Customer's previous orders + this one","resultMatched":"Would fire — {count, plural, =0 {no actions} =1 {1 action} other {# actions}}.","resultNotMatched":"Would NOT fire — the conditions don't match this sample.","sampleNewStatus":"New status","samplePrevStatus":"Previous status"},"conditionsTitle":"Conditions (optional)","conditionsAll":"ALL must match","conditionsAny":"ANY can match","conditionsEmpty":"No conditions yet — the rule will fire on every event of this trigger. Add a condition to narrow it down.","conditionAdd":"Add condition","conditionRemove":"Remove condition","conditionFieldPlaceholder":"field (e.g. order.total)","conditionValuePlaceholder":"value","conditionValueArrayPlaceholder":"comma-separated values","conditionOpsEquality":"Equality","conditionOpsNumeric":"Numeric","conditionOpsMembership":"Membership / arrays","conditionOpsText":"Text","conditionOpLabels":{"eq":"equals","neq":"not equals","isEmpty":"is empty","isNotEmpty":"is not empty","gt":"greater than","gte":"greater than or equal","lt":"less than","lte":"less than or equal","in":"is one of","notIn":"is not one of","hasAny":"has any of","hasAll":"has all of","contains":"contains","notContains":"does not contain","startsWith":"starts with","endsWith":"ends with"}},"templates":{"welcome-new-contacts":{"title":"Welcome new contacts","description":"Send a friendly greeting the first time someone reaches out so they know you've received their message.","ruleName":"Welcome new contacts","ruleDescription":"Greets first-time senders on their opening message.","autoReplyContent":"Hi {firstName}! Thanks for reaching out — a team member will be with you shortly."},"after-hours-reply":{"title":"After-hours acknowledgement","description":"Let customers know when they can expect a response if they write outside business hours.","ruleName":"After-hours acknowledgement","ruleDescription":"Replies to any inbound with a \"we'll get back to you\" note.","autoReplyContent":"Thanks {firstName}! We're off right now but we'll reply on the next working day."},"sales-intent":{"title":"Route sales enquiries","description":"Tag and prioritise inbound messages about pricing, demos, or buying so sales sees them first.","ruleName":"Route sales enquiries","ruleDescription":"Tags and raises priority on sales-intent messages."},"support-intent":{"title":"Route support requests","description":"Catch the words people use when they need help, and funnel those conversations to support.","ruleName":"Route support requests","ruleDescription":"Tags support-intent keywords and acks the user.","autoReplyContent":"Thanks for flagging this — a support agent will look into it shortly."},"escalate-angry":{"title":"Escalate angry customers","description":"Flag conversations with frustration cues so a manager can step in before things sour.","ruleName":"Escalate angry customers","ruleDescription":"Raises priority + notifies when a customer sounds upset.","notifyMessage":"Angry customer flagged"},"tag-spam":{"title":"Silence spam keywords","description":"Auto-tag messages matching common spam patterns so your inbox stays clean.","ruleName":"Silence spam keywords","ruleDescription":"Tags and archives messages that match spam phrases."},"vip-priority":{"title":"VIP greeting","description":"Give contacts tagged \"vip\" the white-glove treatment — higher priority + bespoke greeting.","ruleName":"VIP greeting","ruleDescription":"When a conversation gets the vip tag, greet + raise priority.","autoReplyContent":"Welcome back {firstName}! You're a VIP — we've bumped this to the top of the queue."},"idle-nudge":{"title":"Nudge idle conversations","description":"After an hour of silence from the customer, ping agents so nothing stalls out.","ruleName":"Nudge idle conversations","ruleDescription":"Notifies assignees when a conversation goes quiet for 60 minutes.","notifyMessage":"This thread has gone quiet — check in?"},"abandoned-cart-followup":{"title":"Abandoned-cart recovery","description":"Reach customers who left items in their cart with a friendly nudge an hour later.","ruleName":"Abandoned-cart recovery","ruleDescription":"When a cart sits abandoned for 60 minutes, send the customer a recovery message and tag the thread.","autoReplyContent":"Hi {firstName}, looks like you left something in your cart at {storeName}. Need help finishing up? We're here."},"first-purchase-thanks":{"title":"First-purchase thank-you","description":"Greet first-time buyers with a personal thank-you and tag them as new customers.","ruleName":"First-purchase thank-you","ruleDescription":"Fires only on the customer's first order; tags them so the welcome series can pick them up.","autoReplyContent":"Welcome to {storeName}, {firstName}! Thanks for your first order ({orderNumber}). 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IG picks an auto-frame when omitted.","addCover":"Add cover","when":"When","modeDraft":"Draft","modeSchedule":"Schedule","modeNow":"Publish now","scheduleHint":"Times are in your local timezone. 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Reply, hide, or delete without leaving the page."},"refresh":"Refresh","noChannelsTitle":"No comment-capable channels connected","noChannelsBody":"Connect Facebook, Instagram, YouTube, or TikTok to start watching their comments here.","connectChannelsCta":"Connect a channel","listening":"Listening on","clearFilter":"Clear filter","backfill":"Pull from Meta","backfillTooltip":"Fetch existing comments via Meta Graph API. Useful in Dev mode (where Meta silently drops webhook events) and for newly-connected pages.","loading":"Loading comments…","unreadOnly":"Unread only","bulk":{"selectAllHint":"Tick a comment to enter bulk mode","selectRow":"Select this comment","toggleAll":"Select all visible","selectedCount":"{count, plural, =1 {1 selected} other {# selected}}","markRead":"Mark read","hide":"Hide on Facebook","clear":"Clear selection"},"countSummary":"{total, plural, =0 {no comments} =1 {1 comment} other {# comments}}","confirmDelete":"Delete this comment? Meta hard-deletes it from the post — this can't be undone. Hiding is usually safer.","status":{"ALL":"All","VISIBLE":"Visible","HIDDEN":"Hidden","DELETED":"Deleted"},"tabs":{"ALL":"All platforms","META":"Facebook & Instagram","FACEBOOK":"Facebook","INSTAGRAM":"Instagram","YOUTUBE":"YouTube","TIKTOK_COMMENTS":"TikTok","SNAPCHAT":"Snapchat"},"snapchat":{"title":"Snapchat comments not yet available","description":"Snap Kit doesn't expose a public comments or messaging API today. As soon as Snapchat ships one, this tab will activate automatically — no extra setup."},"responseTime":{"label":"Avg first reply:","tooltip":"Average time from a comment arriving to your team's first reply, last 30 days"},"pagination":{"showing":"Showing {from}–{to} of {total}","noResults":"No results","perPage":"Per page","prev":"Previous page","next":"Next page"},"empty":{"title":"No comments yet","description":"When someone comments on a connected Facebook page or Instagram post, it'll show up here. Make sure your Meta app's webhook is subscribed to the `feed` event."},"row":{"viewPost":"View post","noCaption":"(no caption)","anonymousAuthor":"Anonymous","fallbackAuthor":{"instagram":"Instagram user","facebook":"Facebook user","youtube":"YouTube viewer","tiktok":"TikTok user"},"openInInbox":"Open in Inbox","sentiment":{"POSITIVE":"Positive","NEGATIVE":"Negative","QUESTION":"Question","NEUTRAL":"Neutral","SPAM":"Spam"},"translate":{"cta":"Translate","fromLabel":"Translated from {lang}","fromUnknown":"Translated","failed":"Translation failed"},"tikTokNotice":"TikTok comments are managed in the inbox — TikTok's API doesn't expose hide / delete here.","youReplied":"You replied","hiddenBadge":"Hidden","deletedBadge":"Deleted","removedBadge":"Removed by Meta","reply":"Reply","hide":"Hide","unhide":"Unhide","delete":"Delete","markRead":"Mark read","replyPlaceholder":"Write a public reply…","send":"Reply","cancel":"Cancel","replaceTitle":"Replace draft?","replaceConfirm":"Replace your current draft with the AI suggestion?","copilot":{"suggestBtn":"Suggest reply","suggestTooltip":"Draft a public reply with AI","notConfigured":"AI is not configured on this server. Ask your admin to set OPENAI_API_KEY.","quotaExceeded":"Your organisation hit its monthly AI token limit. Upgrade your plan or buy a top-up.","rateLimited":"Slow down — too many AI requests. Try again in a moment.","generic":"AI suggestion failed. Please try again."}},"toasts":{"loadFailed":"Failed to load comments","backfillDone":"Pulled {comments} comments across {posts} posts on {pages} pages","backfillPartial":"{errors} pages or posts couldn't be read — check the backend logs","backfillFailed":"Backfill failed","bulk":{"read":"Marked {ok} as read{failed, plural, =0 {} other { · # failed}}","hide":"Hid {ok} comments{failed, plural, =0 {} other { · # failed}}","partial":"{failed} actions failed — Meta may have rate-limited or the comments are gone"},"replied":"Reply sent","replyFailed":"Failed to send reply","hidden":"Comment hidden on Facebook","unhidden":"Comment is visible again","deleted":"Comment deleted from Facebook","deletedLocalOnly":"Removed from this dashboard, but Meta refused to delete it from the platform — the comment is still visible publicly. Check that your Page token has `pages_read_engagement` (and `instagram_manage_comments` for IG).","actionFailed":"Action failed"}},"ads":{"page":{"title":"Ads","description":"Read-only ads insights across every channel you've connected. Spend, reach, clicks, conversions — synced on demand. No campaign edits from inside Comvix, so your ad accounts stay safe."},"limits":{"banner":"Plan limit reached ({slots} accounts connected on this brand). Upgrade your plan or disconnect an account to add another.","slotsAvailable":"{slots} ad accounts connected on this brand."},"digest":{"title":"AI Ads Analyst — this week's report","loading":"Composing your weekly report…","loadFailed":"Couldn't load the digest","retry":"Retry","refresh":"Refresh","aiGenerated":"AI","generatedAt":"Generated {time}","keyChanges":"What changed","recommendations":"What to do","watchOuts":"Watch out"},"creative":{"title":"Hooks that work","window":"Last 7 days · {from} → {to}","loading":"Reading the top creatives + ranking the hooks…","loadFailed":"Couldn't load creative insights","bestHookTitle":"Your strongest hook archetype: {hook}","bestHookDescription":"{hook} ads averaged {roas} ROAS across {count} creatives. 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Meta-side delivery quality is on track.","rankings":{"quality":"Quality","engagement":"Engagement","conversion":"Conversion"},"table":{"hook":"Hook","adsCount":"Ads","avgRoas":"Avg ROAS","avgCpa":"Avg CPA","avgCtr":"Avg CTR","spend":"Spend"},"metrics":{"spend":"Spend","roas":"ROAS","ctr":"CTR","frequency":"Frequency"},"hooks":{"price":{"label":"Price"},"urgency":{"label":"Urgency"},"curiosity":{"label":"Curiosity"},"social_proof":{"label":"Social proof"},"outcome":{"label":"Outcome"},"lifestyle":{"label":"Lifestyle"}}},"funnel":{"title":"Where you're losing the sale","window":"Last 7 days · {from} → {to}","loading":"Reading the funnel from Pixel events…","loadFailed":"Couldn't load the funnel analysis","stages":{"clicks":"Clicks","addToCart":"Add to cart","initiateCheckout":"Initiate checkout","purchase":"Purchases"},"transition":{"both":"{kept} continue · {lost} drop off","unknown":"—"},"bottleneck":{"healthy":{"title":"Funnel looks healthy","description":"{clickToPurchase} of clicks become purchases — every stage is in the healthy range."},"click_to_atc":{"concern":{"title":"Drop between Click and Add-to-Cart","description":"Only {rate} of clicks add to cart — below the healthy 10% mark. Likely an ad-page mismatch: the ad promised something the product page doesn't deliver fast enough."},"critical":{"title":"Severe Click → Add-to-Cart drop","description":"Only {rate} of clicks add to cart. The ad and the landing page tell different stories — fix the headline match, page speed, or product appeal."}},"atc_to_checkout":{"concern":{"title":"Friction between Cart and Checkout","description":"Only {rate} of carts proceed to checkout. Surprise costs, slow page, or required-account walls usually cause this drop."},"critical":{"title":"Severe Cart → Checkout drop","description":"Only {rate} of carts make it to checkout. Audit shipping costs, account-required walls, or page errors before spending more."}},"checkout_to_purchase":{"concern":{"title":"Checkout abandonment","description":"Only {rate} of checkouts complete. Trust signals, payment options, or final-cost shock usually cause this drop."},"critical":{"title":"Severe Checkout → Purchase drop","description":"Only {rate} of checkouts complete. Add trust badges, more payment methods, or simplify the final step."}}},"storeCheck":{"title":"Store cross-check","aligned":"Pixel saw {pixelPurchases} purchases, store reports {storeOrders} orders — closely aligned.","underReporting":"Pixel saw {pixelPurchases} purchases but your store reports {storeOrders} orders — Pixel is under-reporting by {discrepancy}% (typical iOS modeling gap).","overReporting":"Pixel saw {pixelPurchases} purchases but your store only has {storeOrders} orders — Pixel is over-counting by {discrepancy}%, possibly a duplicate fire."},"adsBreakdown":{"title":"Per-ad funnel breakdown","ad":"Ad","clickToPurchase":"Click → Purchase"}},"waste":{"title":"Red flags","loading":"Scanning the last 14 days for waste signals…","loadFailed":"Couldn't load the waste-flags advisory","cleanTitle":"All clear — no waste signals","cleanDescription":"Scanned {scanned} ads against five waste rules and none tripped. We'll keep checking on every sync.","headerSummary":"{danger} critical · {warning} warnings · {scanned} ads scanned","rules":{"AUDIENCE_SATURATION":{"title":"Audience saturated","recommendation":"Frequency is high and CTR has dropped — the same audience has seen this ad too many times. Rotate the creative, expand the audience, or pause."},"HIGH_FREQUENCY":{"title":"High frequency","recommendation":"The same person is seeing this ad 5+ times. Even though CTR is holding, you're paying to reach a saturated audience. Widen the targeting."},"DIMINISHING_ROAS":{"title":"ROAS slipping","recommendation":"This ad was profitable last week but ROAS dropped 30%+ this week. Check the offer, the landing page, or auction competition."},"SPEND_RESULT_IMBALANCE":{"title":"Eating budget for few results","recommendation":"This ad consumes far more spend than its share of conversions. Consider reducing its budget or pausing in favour of a better performer."},"ZERO_CONVERSIONS_HIGH_REACH":{"title":"Zero conversions despite reach","recommendation":"This ad got real impressions but produced no purchases. Pause, or rework the creative + landing page before spending more."}},"evidence":{"spend":"Spend","impressions":"Impressions","frequency":"Frequency","ctrCurrent":"CTR (now)","ctrPrevious":"CTR (prev)","ctrDrop":"CTR drop","roasCurrent":"ROAS (now)","roasPrevious":"ROAS (prev)","roasDrop":"ROAS drop","spendShare":"Spend share","purchaseShare":"Purchase share","purchases":"Purchases"}},"comparison":{"title":"What changed","windows":"{current} vs {previous}","loading":"Computing the comparison…","loadFailed":"Couldn't load the comparison","noMovers":"Not enough data yet — try a longer period or wait for the next sync.","showAll":"Show all metrics","flat":"No change worth flagging.","genericGood":"Trending in the right direction.","genericBad":"Trending the wrong way — worth a look.","genericNeutral":"Notable change.","periods":{"last_7_days":"7d vs prior 7d","last_14_days":"14d vs prior 14d","last_30_days":"30d vs prior 30d"},"metrics":{"spendCents":"Spend","impressions":"Impressions","clicks":"Clicks","purchases":"Purchases","revenueCents":"Revenue","ctr":"CTR","cpmCents":"CPM","cpcCents":"CPC","cpaCents":"CPA","roas":"ROAS","leads":"Leads","cplCents":"Cost per lead","engagement":"Engagement","engagementRate":"Engagement rate","cpeCents":"Cost per engagement","videoViews":"Video views","cpvCents":"Cost per view"},"interpret":{"cpaCents":{"down":"Cost per purchase improved.","up":"Cost per purchase climbed — check for ad fatigue or audience saturation."},"roas":{"up":"Each dollar of spend is bringing in more revenue.","down":"ROAS is sliding — your ad-page or offer mix may need refresh."},"ctr":{"up":"Creatives are pulling more clicks per impression.","down":"Click-through is fading — likely creative fatigue."},"spendCents":{"up":"You're spending more this period.","down":"Spend pulled back this period."},"revenueCents":{"up":"Revenue from ads grew.","down":"Revenue from ads shrank."},"purchases":{"up":"More conversions this period.","down":"Fewer conversions this period."},"cpcCents":{"down":"Click cost dropped.","up":"Click cost rose — auction competition or quality dip."},"cpmCents":{"down":"Reaching 1,000 people got cheaper.","up":"1,000-impression cost increased — auction got tighter."},"clicks":{"up":"More clicks this period.","down":"Fewer clicks this period."},"impressions":{"up":"Impressions grew.","down":"Impressions dropped."},"leads":{"up":"More leads captured this period.","down":"Lead volume dropped — review the audience or hook."},"cplCents":{"down":"Cost per lead improved.","up":"Cost per lead climbed — review form length or audience targeting."},"engagement":{"up":"Engagement volume grew.","down":"Engagement volume dropped."},"engagementRate":{"up":"More engagements per impression — creatives are resonating.","down":"Engagement rate is fading — likely creative fatigue."},"cpeCents":{"down":"Cost per engagement dropped.","up":"Cost per engagement climbed — auction tightened or relevance dipped."},"videoViews":{"up":"Video views grew.","down":"Video views dropped — review hook strength in the first 3 seconds."},"cpvCents":{"down":"Cost per view improved.","up":"Cost per view climbed."}},"table":{"metric":"Metric","previous":"Previous","current":"Current","delta":"Δ"}},"providers":{"facebook":"Meta Ads","facebookShort":"Meta","snapchat":"Snapchat Ads","snapchatShort":"Snap","tiktok":"TikTok Ads","linkedin":"LinkedIn Ads","google":"Google Ads","x":"X Ads","comingSoon":"Coming soon","comingSoonHint":"On the roadmap — we'll surface read-only insights for {provider} once their Marketing API integration ships."},"filter":{"all":"All","label":"Filter"},"connectMenu":{"label":"Connect ads","metaItem":"Meta (Facebook + Instagram)","metaSub":"OAuth — one click","snapItem":"Snapchat","snapSub":"Uses your Snap channel token","snapNoChannel":"Connect Snapchat under Channels first to enable ads.","tiktokItem":"TikTok","linkedinItem":"LinkedIn","googleItem":"Google","xItem":"X (Twitter)","comingSoonBadge":"Soon"},"snap":{"provisionFailed":"Couldn't list Snapchat ad accounts","noChannelTitle":"Connect Snapchat first","noChannelDescription":"Snapchat ads ride the same OAuth grant as the Snap channel. 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Please try again.","invalid_state":"The connection link expired or was tampered with. Please start over.","brand_missing":"The brand you were connecting for no longer exists.","role_required":"Only admins and owners can connect ad accounts.","exchange_failed":"Facebook rejected the connection — your permissions may be invalid. Please try again.","no_ad_accounts":"That Facebook account has no ad accounts attached. Create or get added to one in Ads Manager first.","access_denied":"You cancelled the Facebook sign-in. No accounts were connected.","redirect_uri_mismatch":"Facebook blocked the redirect URL — this server's ads callback isn't whitelisted in your Meta app. Open Meta App Dashboard → Facebook Login for Business → Settings → Valid OAuth Redirect URIs, add the ads callback URL ({API_URL}/api/v1/meta-ads-oauth/callback), and retry. Note: the messaging callback (/api/v1/meta-oauth/callback) is a SEPARATE entry — both must be present.","invalid_client":"The Meta app credentials on this server (META_APP_ID / META_APP_SECRET) don't match what's configured in the Meta App Dashboard, or the app isn't in Live mode. Verify both env vars and the app's mode.","invalid_grant":"Facebook couldn't validate the consent — the code expired or was already used. Please retry the connection.","scope_not_granted":"Facebook didn't grant the ads_read or business_management permissions. Make sure you tick both on the consent screen — they're required to list ad accounts.","rate_limited":"Facebook is rate-limiting this Meta app. Wait a minute and try again. If it keeps happening, the app may need to graduate from sandbox to a higher rate tier in the Meta App Dashboard.","app_review_required":"Your Meta app needs Advanced Access on ads_read and business_management before it can connect production ad accounts. Submit for App Review in the Meta App Dashboard → App Review section.","business_verification_required":"Meta requires Business Verification on the app's owning Business before granting ads scopes in production. Complete it at https://business.facebook.com/settings/security under your Business.","unknown":"Something went wrong during the Facebook sign-in. Please try again."}},"list":{"loadingAccounts":"Loading accounts…","noActivityTitle":"No activity in the last 30 days","noActivityDescription":"Meta reports a rolling 30-day window. Zeros are expected for new accounts, paused campaigns, or accounts that were never spent on. Run a fresh sync once you start an ad.","syncedAtPrefix":" · synced {when}","neverSyncedSuffix":" · never synced","syncBtn":"Sync","detailsBtn":"Details","disconnectBtn":"Disconnect","confirmDisconnect":"Disconnect \"{name}\"?","totalsHeading":"Totals · last 30 days","metrics":{"impressions":"Impressions","reach":"Reach","clicks":"Clicks","conversions":"Conversions","spend":"Spend"}},"detail":{"back":"Back to ads","backToAccount":"Back to account","notFound":"Ad account not found.","loading":"Loading breakdown…","loadFailed":"Failed to load breakdown","empty":"No data for this dimension yet — run a sync first, or this account may not have run ads in the selected window.","emptyRestricted":"No {dim} data for this account. Meta strips sub-country geographic + demographic data for accounts targeting EU/EEA users (GDPR), and for placements with too few impressions to anonymise. Try a wider date window or a coarser dimension (e.g. Country instead of Region).","campaignNoAds":"No ad-level data for this campaign in the selected window. Run a sync to refresh, or pick a wider date range.","campaignNoAdsets":"No ad sets for this campaign in the selected window. Run a sync to refresh, or pick a wider date range.","adsetNoAds":"No ads in this ad set for the selected window. Run a sync to refresh, or pick a wider date range.","backToCampaign":"Back to campaign","campaignTabs":{"adsets":"Ad Sets","ads":"All Ads"},"adsetCols":{"name":"Ad Set"},"creative":{"openPreview":"Open creative preview","noPreview":"No creative preview available — sync to refresh","viewLivePost":"View live post","close":"Close"},"csv":{"exportBtn":"Export CSV","currency":"Currency"},"trend":{"title":"Daily trend","totalsCompare":"Current: {current} · Previous: {previous}","metric":{"spend":"Spend","purchases":"Purchases","revenue":"Revenue","clicks":"Clicks","impressions":"Impressions"}},"funnel":{"title":"Conversion funnel","fromPrev":"of previous step","empty":"No funnel events recorded — install the Meta pixel and set up purchase / add-to-cart standard events to see the journey here.","impressions":"Impressions","linkClicks":"Link clicks","landingPageViews":"Landing page views","viewContent":"Viewed product","addToCart":"Added to cart","initiateCheckout":"Started checkout","purchases":"Purchases"},"preset":{"label":"{days}d"},"adCols":{"name":"Ad"},"tabs":{"campaigns":"Campaigns","funnel":"Funnel","geography":"Geography","demographics":"Demographics","devices":"Devices","placements":"Placements"},"compare":{"toggle":"Compare"},"frequencyAlert":{"warningTitle":"High frequency: {frequency}× per person","dangerTitle":"Creative fatigue: {frequency}× per person","body":"Each person in your audience is seeing the ad multiple times. Above 4×, click-through rates fall and CPMs rise. Refresh the creative or expand the targeting to lower the frequency."},"rankings":{"heading":"Meta rankings:","quality":"Quality","engagement":"Engagement","conversion":"Conversion","values":{"ABOVE_AVERAGE":"Above average","AVERAGE":"Average","BELOW_AVERAGE_35":"Below average (35%)","BELOW_AVERAGE_20":"Below average (20%)","BELOW_AVERAGE_10":"Below average (10%)","UNKNOWN":"Not enough data"}},"recommendations":{"title":"Meta recommendations","openInManager":"Open in Ads Manager"},"kpi":{"roas":"ROAS","revenue":"Revenue","purchases":"Purchases","engagement":"Engagement","leads":"Leads","messages":"Messages","cpa":"Cost per purchase","frequency":"Frequency"},"campaigns":{"cols":{"name":"Campaign","purchases":"Purchases","revenue":"Revenue","roas":"ROAS","engagement":"Engagement"}},"geo":{"city":"City","region":"Region","country":"Country"},"demo":{"age":"Age","gender":"Gender"},"placements":{"publisher":"Platform","position":"Position"},"cols":{"value":"Value","ctr":"CTR","cpa":"CPA","share":"% of spend"}},"picker":{"title":"Pick ad accounts to import","description":"A Business Manager can contain many ad accounts. Choose only the ones tied to this brand — the rest stay untouched.","loading":"Loading accounts…","sessionExpired":"Session expired","loadErrorSuffix":"Close this and restart the Facebook connection.","searchPlaceholder":"Search by name or act_…","clearBtn":"Clear","selectAllBtn":"Select all","noMatch":"No accounts match.","selectedCount":"{selected} of {total} selected","disabledHint":"Disabled accounts can't be imported.","cancelBtn":"Cancel","importingBtn":"Importing…","importOne":"Import 1 account","importMany":"Import {count} accounts","importFailed":"Import failed"},"connect":{"title":"Paste access token","description":"For System User or long-lived page tokens. Most teams should use the Facebook button on the Ads page instead — it handles the whole grant in one click.","accountIdLabel":"Ad account ID","accountIdPlaceholder":"act_1234567890","accountIdHint":"Prefixed with <code>act_</code>. Find it in Ads Manager → Settings.","nameLabel":"Display name (optional)","namePlaceholder":"Main Brand","currencyLabel":"Currency (optional)","currencyPlaceholder":"USD","tokenLabel":"Access token","tokenPlaceholder":"EAAG…","tokenHint":"Use a system user or long-lived page token with <code>ads_read</code>.","cancelBtn":"Cancel","connectBtn":"Connect","connectingBtn":"Connecting…","connectFailed":"Connect failed"}},"commerce":{"heading":"E-commerce","subheading":"Connect your storefronts so Comvix can sync products, orders and blog posts, and let the AI answer shopper questions with real inventory.","emailGateTitle":"Verify your email to access E-commerce","emailGateDescription":"Connecting a store to Comvix requires a verified email first. Click the link in your verification email, then come back here.","analytics":{"title":"Store snapshot","subtitle":{"30d":"Last 30 days · auto-refreshes every 5 minutes","dynamic":"Filters apply to every block on this page · auto-refreshes every 5 minutes"},"rangeLabel":"Range","range":{"today":"Today","last_7_days":"Last 7 days","last_30_days":"Last 30 days","last_90_days":"Last 90 days","this_month":"This month","last_month":"Last month","all_time":"All time"},"storeFilterLabel":"Store","allStores":"All stores","loading":"Loading store snapshot…","retry":"Try again","refreshFailed":"Couldn't refresh — try again in a moment.","forceSync":"Sync now","lastSynced":{"tooltip":"Time since the last successful pull from your storefront. Background sync runs every 5 minutes; click Sync now to refresh on demand.","never":"Never synced","justNow":"Just now","minutesAgo":"{count, plural, =1 {1 min ago} other {# min ago}}","hoursAgo":"{count, plural, =1 {1 hour ago} other {# hours ago}}","daysAgo":"{count, plural, =1 {1 day ago} other {# days ago}}"},"kpi":{"revenue":"Revenue","orders":"Orders","aov":"Avg order value","aovHint":"Total revenue ÷ number of orders. Tracks whether you're trending up-market or discounting too much.","unitsSold":"Units sold"},"multiCurrencyHint":"Showing {currency} — orders in other currencies excluded (no auto-conversion).","attention":{"pending":"Pending orders","pendingHint":"Awaiting payment or processing — chase the customer if it's been a while.","refundRate":"Refund rate","refundRateHint":"Refunded ÷ total orders. Above 5% suggests a product or fulfilment issue worth investigating.","refundCount":"{count, plural, =1 {1 order refunded} other {# orders refunded}}","cancelRate":"Cancel rate","cancelCount":"{count, plural, =1 {1 order cancelled} other {# orders cancelled}}"},"topProducts":{"title":"Top products","unitsSold":"{count, plural, =1 {1 unit sold} other {# units sold}}"},"statusBreakdown":{"title":"Order status mix"}},"velocity":{"title":"Sales velocity","subtitle":"Derived ratios over the last {days} days — the numbers that turn raw counts into decisions.","dailyRate":{"label":"Orders / day","sub":"Run-rate over the window","hint":"Total orders ÷ days in the window. Tells you whether you're a 50-orders-a-week store or a 50-orders-a-day store at a glance."},"fulfilment":{"label":"Fulfilment rate","sub":"{fulfilled} of {paid} paid orders","hint":"Paid orders that didn't end up cancelled or refunded. Below 90% suggests a fulfilment, stock, or quality issue worth investigating."},"repeat":{"label":"Repeat customers","sub":"Bought more than once","hint":"Share of unique customers who placed at least 2 orders. The single most-correlated metric with long-term store health."}},"dayOfWeek":{"title":"When customers buy","subtitle":"Order count by weekday over the last 30 days.","tooltip":"{day}: {orders} orders · {revenue}","peak":"Peak","insight":"{day} is your peak day — schedule WhatsApp campaigns, staff support, and avoid pausing ad spend then.","days":{"sun":"Sun","mon":"Mon","tue":"Tue","wed":"Wed","thu":"Thu","fri":"Fri","sat":"Sat"}},"insights":{"comparison":{"title":"vs previous period","subtitle":"How this window stacks up against the matched window right before it. The deltas are the headline — same length, just shifted back.","loading":"Loading prior period…","was":"was {value}","revenue":"Revenue","orders":"Orders","aov":"Avg order value","customers":"Unique customers"},"clv":{"title":"Customer value & retention","subtitle":"What a customer is worth on average and how much of your base is sticking around.","clv":{"label":"Avg customer value","sub":"Across {customers} unique buyers","hint":"Total revenue ÷ unique customers in this window. The single number that tells you what a customer is worth on average."},"repeatRate":{"label":"Repeat rate","sub":"Bought more than once","hint":"Share of customers who placed at least 2 orders. Higher = a healthier base; lower = you're acquiring without retaining."},"pending":{"label":"Revenue at risk","sub":"{count, plural, =1 {1 pending order} other {# pending orders}}","hint":"Estimate of revenue locked in pending orders (pending count × current AOV). Chase the customer or the gateway to unlock it."}},"mix":{"title":"Customer mix","insight":"{vip, plural, =0 {} other {You have # VIPs }} {atRisk, plural, =0 {} other {and # at-risk customers worth a quick check-in.}}","segmentTooltip":"{segment}: {count} customers ({pct}%)","segments":{"new":"New","repeat":"Repeat","vip":"VIP","at_risk":"At risk","churned":"Churned"}},"topRevenue":{"title":"Top products by revenue","subtitle":"Same products, ranked by money brought in ({currency}) instead of units. Reveals high-margin earners volume rankings hide.","unitsSuffix":" units"},"aovTrend":{"title":"AOV trend","subtitle":"Average order value per day in {currency}. Watch for creep: rising AOV = premium pull; falling AOV with rising orders = discount pull.","lineLabel":"AOV","trend":{"up":"AOV is climbing — your basket size is growing.","down":"AOV is falling — discounts may be eating into per-order value.","flat":"AOV is stable across the window."}},"geo":{"title":"Top countries","subtitle":"Where orders are coming from — useful for ad targeting, shipping rules, and language priorities.","ordersSuffix":" orders","insight":"{country} is {share}% of orders — a concentration worth either deepening (targeted promos) or diversifying (new markets)."}},"revenueByCurrency":{"title":"Revenue by currency","subtitle":"Each currency stands on its own — never blended. The way your accountant wants to see it.","primaryBadge":"Primary","cols":{"currency":"Currency","orders":"Orders","paid":"Paid","revenue":"Revenue","aov":"AOV"}},"customers":{"title":"Customer segments","subtitle":"RFM groups based on order recency, frequency, and value. 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To open a new ticket, the current one needs to be resolved or closed first.","openAction":"Open ticket","newDisabled":"You can't open a new ticket until the current one is resolved or closed."}},"tasks":{"title":"Tasks","subtitle":"Track work across your team — file it, assign it, get it done.","noBrand":"Pick a brand from the workspace switcher to see its tasks.","loading":"Loading tasks…","empty":"No tasks yet.","emptyHint":"Type a title in the quick-add above and press Enter to create your first task.","emptyColumn":"Drop tasks here","add":"Add","me":"Me","quickAddPlaceholder":"What needs doing?","searchPlaceholder":"Search by title or description…","view":{"list":"List","kanban":"Kanban"},"filters":{"all":"All","mine":"Assigned to me","unassigned":"Unassigned","anyPriority":"Any priority","hideDone":"Hide done"},"status":{"TODO":"To do","IN_PROGRESS":"In progress","BLOCKED":"Blocked","DONE":"Done"},"priority":{"LOW":"Low","NORMAL":"Normal","HIGH":"High","URGENT":"Urgent"},"due":{"overdue":"Overdue","today":"Today","tomorrow":"Tomorrow"},"toasts":{"created":"Task created","createFailed":"Couldn't create task","loadFailed":"Couldn't load tasks","moveFailed":"Couldn't move task","bulkApplied":"Updated {count, plural, =1 {# task} other {# tasks}}","bulkFailed":"Couldn't apply bulk action"},"bulk":{"selected":"{count, plural, =1 {# selected} other {# selected}}","markDone":"Mark done","bumpPriority":"Bump to High","delete":"Delete","clear":"Clear","confirmDelete":"Delete {count, plural, =1 {# task} other {# tasks}}? 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This can't be undone."},"recurrence":{"enableLabel":"Repeat this task","every":"Every","on":"on","onDay":"on day","monthlyHint":"Clamped to last day of month if shorter (e.g. day 31 → Feb 28).","endsLabel":"Ends","endsClear":"Clear","spawnedNotice":"This is one occurrence of a recurring task. Edit the original to change future occurrences.","types":{"daily":"day(s)","weekly":"week(s)","monthly":"month(s)"},"weekdayShort":{"0":"Sun","1":"Mon","2":"Tue","3":"Wed","4":"Thu","5":"Fri","6":"Sat"}},"comments":{"title":"Comments","loading":"Loading comments…","empty":"No comments yet. Add one to start the discussion.","placeholder":"Write a comment… (Ctrl/Cmd + Enter to post)","postFailed":"Couldn't post comment","unknownAuthor":"Removed user"},"createFromConversation":{"trigger":"Create task","dialogTitle":"Create a follow-up task","dialogDescription":"Filed against this conversation. The task page will show a link back here.","titleLabel":"Title","titlePlaceholder":"Follow up with this customer next week","assignLabel":"Assign to","dueLabel":"Due date","submit":"Create task","submitting":"Creating…","cancel":"Cancel","success":"Task created — find it in /tasks","fail":"Couldn't create task"}},"bookings":{"page":{"title":"Bookings","description":"Calendar of appointments and reservations across your team."},"noBrand":"Pick a brand from the workspace switcher to manage bookings.","newBooking":"New booking","help":{"title":"What's on this page","intro":"Bookings handles appointments + reservations + the public widget your customers self-serve from.","tabs":{"bookings":"Calendar/list of every appointment, with paid-deposit indicators.","resources":"Staff, rooms, tables — the things customers book against.","services":"What you offer (consultations, haircuts, table-for-4) with price + deposit options.","customers":"Every unique person who has booked with you — repeat-visit count, upcoming bookings, last seen.","branches":"Physical locations a multi-location brand operates from.","payments":"Deposits collected through booking checkout — same filters as the main payments page."}},"publicUrl":{"label":"Public booking link — share with your customers","copy":"Copy","copied":"Copied!","copyFailed":"Couldn't copy — copy manually"},"edit":"Edit","cancel":"Cancel","delete":"Delete","confirmDelete":"Delete this booking? This can't be undone.","tabs":{"bookings":"Schedule","resources":"Staff & Resources","services":"Services","customers":"Customers","branches":"Branches","payments":"Payments","notifications":"Notifications"},"notifications":{"loading":"Loading…","save":"Save","saving":"Saving…","cancel":"Cancel","alwaysOn":"Always on","customerHeading":"Customer notifications","customerDescription":"Pick how the customer learns about their booking after they confirm.","emailTitle":"Email","emailDescription":"We send booking confirmation, payment receipts and cancellation notices by email automatically — as long as the customer provided one.","whatsappTitle":"WhatsApp","whatsappDescription":"Send booking confirmations to the customer over WhatsApp in addition to email.","whatsappChannelLabel":"Channel to send from","whatsappChannelPlaceholder":"Pick a WhatsApp channel…","whatsappChannelRequired":"Pick a channel before enabling.","whatsappNoChannels":"No WhatsApp channels connected yet. Connect one from the Channels page first.","publicCtaHeading":"Public \"Book via WhatsApp\" CTA","publicCtaDescription":"The WhatsApp number visible to visitors on your public booking page + storefront as a \"chat with us on WhatsApp\" button. Leave empty to hide the button.","publicCtaPhoneLabel":"WhatsApp number (E.164)","publicCtaPhoneHint":"International format with country code, e.g. +447911123456","publicCtaPhoneInvalid":"Enter a valid phone number (8–20 digits, optional leading +).","toasts":{"loadFailed":"Couldn't load settings.","saved":"Settings saved.","saveFailed":"Couldn't save settings. Try again."}},"view":{"list":"List","calendar":"Calendar"},"externalCalendars":{"header":"External calendars","description":"Subscribe to a Google Calendar / Outlook / Calendly iCal feed so external busy times block availability on this resource automatically.","loading":"Loading…","empty":"No external feeds yet.","addCta":"Add an external calendar","labelField":"Label","labelPlaceholder":"Dr. Ahmad's Google Calendar","urlField":"iCal URL","urlHint":"Public iCal URL (ends in .ics). In Google Calendar: Settings → Integrate calendar → Public address in iCal format.","add":"Subscribe","cancel":"Cancel","remove":"Remove","syncNow":"Sync now","lastSynced":"Synced","lastError":"Error","neverSynced":"never","confirmDelete":"Unsubscribe from this calendar? Imported busy times will be removed.","toasts":{"added":"Calendar subscribed — initial sync running","addFailed":"Couldn't subscribe to this calendar","synced":"Synced — added {created}, updated {updated}, removed {removed}","syncFailed":"Sync failed","removed":"Calendar unsubscribed","removeFailed":"Couldn't unsubscribe","missingFields":"Both label and URL are required","invalidUrl":"URL must start with https:// or http://"}},"status":{"PENDING_PAYMENT":"Awaiting payment","CONFIRMED":"Confirmed","COMPLETED":"Completed","NO_SHOW":"No-show","CANCELLED":"Cancelled"},"paymentBadge":{"paid":"Paid","pending":"Awaiting","unpaid":"Unpaid"},"emptyState":{"title":"No bookings yet","descriptionCanBook":"Click \"New booking\" to add your first appointment.","descriptionNeedsSetup":"Add a staff member or resource and at least one service before you can take bookings.","cantBookYet":"Add a resource and a service first","setupResourcesCta":"Add your first resource","setupServicesCta":"Add your first service"},"toasts":{"loadFailed":"Couldn't load bookings","actionFailed":"Couldn't update the booking","cancelled":"Booking cancelled","deleted":"Booking deleted","exceptionsOnlyEnabled":"Custom availability mode is on. Open the Resources tab and add Extra availability windows so customers actually see openings."},"dialog":{"repeat":{"toggle":"Repeat this booking","every":"Repeat","weekly":"Every week","fortnightly":"Every 2 weeks","every3":"Every 3 weeks","every4":"Every 4 weeks","sessions":"Number of sessions","hint":"Creates one booking per session from the start time. Any session whose slot is already taken is skipped.","result":"Booked {count} sessions","partialResult":"Booked {created} sessions · {skipped} skipped (slot taken)"},"createTitle":"New booking","editTitle":"Edit booking","service":"Service","resource":"With","minutesShort":"m","startsAt":"Starts at","customerName":"Customer name","customerPhone":"Phone","customerEmail":"Email","internalNotes":"Internal notes (private)","internalNotesPlaceholder":"Allergies, preferences, anything the team should know on arrival.","cancel":"Cancel","save":"Save","create":"Create","toastCreated":"Booking created","toastSaved":"Booking saved","toastFailed":"Couldn't save the booking","toastMissingFields":"Pick a service, resource, time, and customer name."},"resources":{"newResourcePlaceholder":"Add a staff member or resource (e.g. Dr. Ahmad, Table 4)","add":"Add","empty":"No resources yet. Add one above to start taking bookings.","renameBtn":"Rename","avatarUpload":"Upload photo","avatarReplace":"Replace photo","avatarRemove":"Remove photo","avatarMustBeImage":"Pick an image (PNG / JPG / WebP).","avatarTooLarge":"Image is over 4 MB. Try compressing it first.","workingHours":"Working hours","exceptionsOnlyBanner":{"title":"Weekly hours are ignored for: {service}","body":"That service uses Custom availability mode, so this weekly schedule below isn't used. Skip it and add specific date+time windows in the One-off availability section underneath — pick \"Extra availability\" each time."},"addSlot":"Add slot","saveHours":"Save hours","delete":"Delete","confirmDelete":"Delete this resource? Existing bookings on it stay readable but no new ones can be made.","weekday":{"0":"Sunday","1":"Monday","2":"Tuesday","3":"Wednesday","4":"Thursday","5":"Friday","6":"Saturday"},"toasts":{"created":"Resource added","updated":"Resource updated","deleted":"Resource removed","hoursSaved":"Working hours saved","invalidSlot":"Each slot's end time must be after its start time.","failed":"Couldn't save the change"},"exceptions":{"sectionTitle":"One-off availability","hint":"Add a one-time window for a specific date — extra hours outside the normal schedule, or a closed day for vacation. Doesn't change the recurring weekly pattern.","exceptionsOnlyHint":{"title":"Publish your availability here","body":"Because Custom availability mode is on, this is where customers actually see openings. Add an \"Extra availability\" entry for each date+time you'd like to be bookable."},"typeExtra":"Extra availability","typeBlocked":"Blocked","extraHint":"Open up a window outside normal hours (e.g. doctor available this Monday only 5-8pm).","blockedHint":"Close a window inside normal hours (vacation, holiday, equipment service).","date":"Date","from":"From","to":"To","reason":"Reason (optional)","reasonPlaceholder":"Eid holiday, conference, …","add":"Add exception","delete":"Delete","toasts":{"created":"Exception added","deleted":"Exception removed"},"errors":{"loadFailed":"Couldn't load exceptions","createFailed":"Couldn't add exception","deleteFailed":"Couldn't delete exception","endBeforeStart":"End time must be after start time"}}},"services":{"name":"Service name","namePlaceholder":"Consultation, Haircut, Table for 4...","duration":"Minutes","buffer":"Buffer (min)","price":"Price","currency":"Currency (3 letters)","requireDeposit":"Require a deposit at booking","depositDescription":"When on, the public widget redirects the customer to pay before the booking is confirmed.","depositNeedsPrice":"Set a price + currency first.","depositAmount":"Deposit amount","depositPlaceholderFullPrice":"Leave 0 to charge the full price","depositAmountHint":"Customer pays {amount} {currency} now; the rest is collected in person.","depositFullPriceHint":"0 = charge the full price ({amount} {currency}) as the deposit.","depositNote":"Note shown to the customer","depositNotePlaceholder":"Your appointment isn't confirmed until the deposit is received. If we don't see payment within 1 hour, the slot is released.","depositNoteHint":"Free-text note shown on the deposit step + repeated in the confirmation email. Use it to set expectations about hold time, refund policy, etc. Up to 500 characters.","availableFor":"Offered by","availableForHint":"Leave empty to make this service available with any active resource.","bookingWindowSection":"Booking window","bookingHorizonDays":"How far ahead can customers book?","bookingHorizonDaysPlaceholder":"e.g. 30","bookingHorizonDaysHint":"Number of days in advance bookings are allowed. Leave empty for no limit. Useful when you want customers to only book within this month or this week.","exceptionsOnly":"Custom availability mode","exceptionsOnlyLabel":"Use only specific dates I publish (no weekly schedule)","exceptionsOnlyHint":"Instead of a recurring weekly schedule, you'll publish specific date+time windows from the resource panel each week or month. Useful for irregular schedules — sessions, pop-ups, or guest hours.","exceptionsOnlyWarning":"Heads-up: weekly working hours are ignored once this is on. You must publish date+time windows in the resource's One-off availability section, or this service will look closed to customers.","noResourcesYet":"Add a resource first to assign it here.","add":"Add","save":"Save","delete":"Delete","empty":"No services yet. Add what your customers can book.","confirmDelete":"Delete this service? Existing bookings keep their service label.","toasts":{"created":"Service added","updated":"Service updated","deleted":"Service removed","failed":"Couldn't save the change"}},"customers":{"title":"Booking customers","description":"Every unique person who has booked at this brand — grouped by email, phone, or name.","searchPlaceholder":"Search by name, email, or phone…","search":"Search","clearSearch":"Clear search","total":"{count, plural, =0 {No customers} =1 {1 customer} other {# customers}}","showing":"Showing {from}–{to} of {total}","prevPage":"Previous","nextPage":"Next","bookings":"{count, plural, =0 {No bookings} =1 {1 booking} other {# bookings}}","upcoming":"{count, plural, =1 {1 upcoming} other {# upcoming}}","lastBookingAt":"Last booking {when}","empty":{"title":"No customers yet","description":"Customers appear here as soon as they book — through the public widget or added by your team.","descriptionFiltered":"No customer matches that search. Try a different name, email, or phone."},"toasts":{"loadFailed":"Couldn't load customers"}}},"payments":{"page":{"title":"Payments","description":"Generate hosted payment links and track receipts. Connect Stripe or PayMob to start collecting."},"noBrand":"Pick a brand from the workspace switcher to manage payments.","tabs":{"links":"Links","providers":"Providers"},"toasts":{"loadFailed":"Couldn't load payment data"},"filters":{"search":"Search","searchPlaceholder":"reference, customer, description…","status":"Status","statusAll":"All","from":"From","to":"To","paginationRange":"{from}–{to} of {total}","paginationEmpty":"0 links","statusOpts":{"PENDING":"Pending","SUCCEEDED":"Paid","FAILED":"Failed","EXPIRED":"Expired","CANCELLED":"Cancelled","REFUNDED":"Refunded","PARTIALLY_REFUNDED":"Partially refunded"}},"links":{"newLink":"New link","countLabel":"{n} payment link(s)","bulkSelectAll":"Select all on this page","bulkSelectRow":"Select link","bulkSelected":"{n} selected","bulkCancelPending":"Cancel pending","bulkCancelled":"{n} pending links cancelled","bulkClear":"Clear","confirmBulkCancel":"Cancel {n} pending links? Already-paid links are skipped.","noDescription":"No description","copy":"Copy","copied":"Copied","copyReference":"Copy reference (the customer puts this on their bank wire)","open":"Open","cancel":"Cancel","refund":"Refund","markAsPaid":"Mark as paid","confirmCancel":"Cancel this pending link? It can't be paid after this.","refundPrompt":"Refund amount (leave empty for a full {amount} refund):","manualConfirmPrompt":"Confirm receipt of {amount}? Add an optional note (driver name, transfer ref, etc.):","emptyTitle":"No payment links yet","emptyDescription":"Click \"New link\" to generate your first hosted-checkout URL.","emptyNoProviderTitle":"Connect a payment provider first","emptyNoProviderDescription":"Add Stripe or PayMob credentials so you can start minting payment links for your customers.","emptyNoProviderCta":"Connect a provider","status":{"PENDING":"Pending","SUCCEEDED":"Paid","FAILED":"Failed","EXPIRED":"Expired","CANCELLED":"Cancelled","REFUNDED":"Refunded","PARTIALLY_REFUNDED":"Partially refunded"},"toasts":{"cancelled":"Link cancelled","cancelFailed":"Couldn't cancel the link","refunded":"Refund issued","refundFailed":"Refund failed","refundInvalidAmount":"Enter a positive amount","copyFailed":"Couldn't copy","manualConfirmed":"Marked as paid","manualConfirmFailed":"Couldn't mark as paid"},"form":{"title":"New payment link","providerField":"Provider","amountField":"Amount","currencyField":"Currency","descriptionField":"Description","descriptionPlaceholder":"Booking deposit, invoice #1234, …","customerNameField":"Customer name","customerEmailField":"Customer email","customerPhoneField":"Customer phone","create":"Create link","cancel":"Cancel","invalidAmount":"Enter a positive amount","toastCreated":"Payment link created — URL copied to clipboard","toastFailed":"Couldn't create the payment link"}},"providers":{"emptyTitle":"No payment provider connected","emptyDescription":"Connect Stripe or PayMob credentials so the dashboard can mint hosted-checkout links for your customers.","primaryBadge":"Primary","inactiveBadge":"Disabled","webhookHint":"Webhook URL","makePrimary":"Make primary","edit":"Edit","disable":"Disable","enable":"Enable","delete":"Delete","confirmDelete":"Delete the {label} provider config? Existing pending links will fail to verify webhooks.","toasts":{"added":"Provider connected","addFailed":"Couldn't connect the provider","primaryChanged":"Primary provider updated","activated":"Provider enabled","deactivated":"Provider disabled","updateFailed":"Couldn't update the provider","updated":"Provider updated","deleted":"Provider removed","deleteFailed":"Couldn't remove the provider"},"add":{"STRIPE":"Connect Stripe","PAYMOB":"Connect PayMob","TAP":"Connect Tap","IYZICO":"Connect iyzico","MERCADOPAGO":"Connect MercadoPago","HYPERPAY":"Connect HyperPay","COD":"Cash on delivery","BANK_TRANSFER":"Bank transfer","WHATSAPP":"Connect WhatsApp"},"paywall":{"title":"Unlock international payment processing","description":"Tap, iyzico, MercadoPago, HyperPay and PayMob are part of the Payment processing add-on (€5/mo). Stripe (commission-based), COD and Bank transfer are always free.","modalTitle":"Unlock {provider}","modalDescription":"This payment provider needs the Payment processing add-on. Activate now to use it for your customers.","modalAddonName":"Payment processing add-on","modalPrice":"$$5/mo","modalPriceHint":"Cancel anytime from Settings → Subscriptions","cadenceMonthlyLabel":"Monthly","cadenceMonthlyPrice":"$$5/mo","cadenceMonthlyHint":"Cancel anytime","cadenceYearlyLabel":"Yearly","cadenceYearlyPrice":"$$50/yr","cadenceYearlyHint":"$$4.17/mo · 2 months free","cadenceYearlySaveBadge":"Save 17%","unlocksTap":"Tap Payments","unlocksIyzico":"iyzico","unlocksMercadoPago":"MercadoPago","unlocksHyperPay":"HyperPay","unlocksPayMob":"PayMob","billingNote":"Card details stay on this page — no external checkout, no redirect.","cancel":"Not now","activate":"Activate add-on","continueToCard":"Continue","cardEntryDescription":"Enter your card details — payment stays on this page.","cardEntryMonthlyHint":"You'll be charged $5/mo. Cancel anytime.","cardEntryYearlyHint":"You'll be charged $50/yr. Cancel anytime.","back":"Back","payMonthly":"Pay $5/mo","payYearly":"Pay $50/yr","stripeMissing":"Stripe is not configured (NEXT_PUBLIC_STRIPE_PUBLISHABLE_KEY missing). Set the env var and reload to enable card entry.","activated":"Add-on activated — you can now connect this provider","activateFailed":"Couldn't activate the add-on","toast":"Add-on required","toastDescription":"This payment provider requires the Payment processing add-on."},"stripeForm":{"title":"Connect Stripe","oauthPanelTitle":"Connect with one click","oauthPanelBody":"Sign in to Stripe (or create an account in 2 minutes) — we'll handle the keys + webhooks for you. No copy-paste needed.","oauthPanelButton":"Connect with Stripe","manualSectionDivider":"Or paste your own keys","webhookSetupTitle":"Step 1 — add this webhook URL to Stripe","webhookSetupBody":"In Stripe Dashboard → Developers → Webhooks → Add endpoint, paste the URL below and subscribe to events: checkout.session.completed, checkout.session.expired, charge.refunded.","openStripe":"Open Stripe webhooks","labelField":"Display label","secretKeyField":"Secret key","secretKeyHint":"From Stripe Dashboard → Developers → API keys.","webhookSecretField":"Webhook signing secret","webhookSecretHint":"Shown once when you create the webhook endpoint above. Starts with whsec_.","publishableKeyField":"Publishable key","connectAccountField":"Stripe Connect account ID","connectAccountHint":"Optional — `acct_...` from Stripe Connect. When set, Comvix routes a small commission per transaction (configurable). Leave empty if you're using your own Stripe account directly.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Secret key and webhook secret are required"},"paymobForm":{"title":"Connect PayMob","webhookSetupTitle":"Step 1 — add this transaction processed callback to PayMob","webhookSetupBody":"In PayMob Dashboard → Developers → Payment Integrations → edit your card integration → set \"Transaction processed callback\" to the URL below.","labelField":"Display label","apiKeyField":"API key","apiKeyHint":"From PayMob Dashboard → Settings → Account info.","integrationIdField":"Integration ID","integrationIdHint":"Numeric — from your card-payment integration.","iframeIdField":"Iframe ID","iframeIdHint":"Numeric — from PayMob → Developers → Iframes.","hmacSecretField":"HMAC secret","hmacSecretHint":"From PayMob → Settings → Account info → HMAC.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"All four fields are required"},"codForm":{"title":"Cash on delivery","description":"No online payment — the customer pays cash when they receive the order. After delivery, click \"Mark as paid\" on the order in your dashboard to confirm.","labelField":"Display label","instructionsField":"Customer instructions","instructionsHint":"Shown on the payment page so the customer knows what to expect.","instructionsPlaceholder":"Have exact change ready. Driver will text before arrival.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel"},"bankTransferForm":{"title":"Bank transfer","description":"Customer wires the amount to your account, you confirm receipt manually. Lets unregistered businesses (no card processor) still take orders online.","labelField":"Display label","bankNameField":"Bank name","accountHolderField":"Account holder","ibanField":"IBAN","swiftField":"SWIFT / BIC","instructionsField":"Customer instructions","instructionsHint":"Shown on the payment page next to your bank details.","instructionsPlaceholder":"Please add the order reference to the wire description.","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Bank name, account holder and IBAN are required"},"stripeConnect":{"connectButton":"Connect with Stripe","connectedAs":"Connected: {acct}","disconnect":"Disconnect","disconnectTitle":"Disconnect Stripe Connect?","disconnectDescription":"New payments will no longer route through Comvix Connect. Existing in-flight checkouts will still finish on Stripe. You can reconnect anytime.","disconnected":"Stripe Connect disconnected"},"tapForm":{"title":"Connect Tap Payments","webhookSetupTitle":"Add this webhook URL to your Tap account","webhookSetupBody":"In Tap Dashboard → Developers → Webhooks, paste the URL below to receive payment + refund notifications.","labelField":"Display label","secretKeyField":"Secret key","secretKeyHint":"From Tap Dashboard → Developers → API Keys. Starts with sk_test_ or sk_live_.","publicKeyField":"Public key","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Secret key is required"},"iyzicoForm":{"title":"Connect iyzico","webhookSetupTitle":"Add this callback URL to your iyzico account","webhookSetupBody":"iyzico's checkout form bounces customers back to this URL after payment. Configure it as your callbackUrl/notification URL in the iyzico merchant panel.","labelField":"Display label","apiKeyField":"API key","apiKeyHint":"From iyzico merchant panel → Settings → API Keys.","secretKeyField":"Secret key","secretKeyHint":"Paired with the API key above. Used for HMAC signing.","sandboxField":"Use sandbox endpoint (testing)","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"API key and secret key are required"},"mercadopagoForm":{"title":"Connect MercadoPago","webhookSetupTitle":"Add this notification URL to your MercadoPago app","webhookSetupBody":"In MercadoPago Developers → Your Application → Webhooks, paste the URL below and subscribe to: payment events.","labelField":"Display label","accessTokenField":"Access token","accessTokenHint":"From MercadoPago Developers → Your Application → Credentials. Production: APP_USR-… / Test: TEST-…","publicKeyField":"Public key","webhookSecretField":"Webhook secret","webhookSecretHint":"Optional — enables signature verification on incoming notifications.","defaultCurrencyField":"Default currency","defaultCurrencyHint":"ISO code (ARS, BRL, MXN, CLP, COP, PEN, UYU, USD).","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Access token is required"},"hyperpayForm":{"title":"Connect HyperPay","webhookSetupTitle":"Add this notification URL to HyperPay","webhookSetupBody":"In HyperPay merchant portal → Administration → Webhooks, paste the URL below to receive payment + refund notifications.","labelField":"Display label","accessTokenField":"Access token (Bearer)","accessTokenHint":"Generated in HyperPay merchant portal → Administration → Account Data.","entityIdField":"Entity ID","entityIdHint":"Channel/entity id from your HyperPay configuration. Each acquiring channel (test/live, card scheme group, currency) has its own.","webhookSecretField":"Webhook secret","webhookSecretHint":"Optional — for signature verification on incoming notifications.","sandboxField":"Use sandbox endpoint (eu-test.oppwa.com)","makePrimary":"Set as primary provider","save":"Save","cancel":"Cancel","missingFields":"Access token and entity ID are required"}},"stripeConnect":{"callback":{"pendingTitle":"Finishing Stripe connection…","pendingDescription":"Securely linking your Stripe account to Comvix. This usually takes a couple of seconds.","successTitle":"Connected!","successDescription":"Your Stripe account is now linked. Redirecting you back to providers…","errorTitle":"Couldn't finish the connection","genericError":"Something went wrong while linking your Stripe account.","missingParams":"Missing OAuth parameters in the callback URL.","noBrand":"No active brand. Please switch to the brand you started the connection from and try again.","success":"Stripe connected — you can now collect payments through Comvix.","backToProviders":"Back to providers"}}},"catalog":{"page":{"title":"Catalog","description":"Sell directly through Comvix — products, public storefront, orders. Independent of Shopify/WooCommerce integrations."},"noBrand":"Pick a brand from the workspace switcher to manage your catalog.","viewStorefront":"View storefront","tabs":{"products":"Products","storefront":"Storefront","categories":"Categories","orders":"Orders","customers":"Customers","coupons":"Coupons","loyalty":"Loyalty","shipping":"Shipping","reviews":"Reviews","newsletter":"Newsletter"},"help":{"title":"What's on this page","intro":"Catalog runs your direct-selling experience — products, storefront chrome, orders, promo codes, loyalty.","tabs":{"products":"Add, edit, import, or bulk-update the items you sell.","storefront":"Toggle the public store on/off, set the hero, default currency, and storefront-wide options.","categories":"Curate the category tiles customers see below the hero on the public storefront.","orders":"Every order placed through your storefront — search, filter, view receipts.","customers":"People who created accounts on your public storefront. See their order count, last visit, and saved addresses at a glance.","coupons":"Issue promo codes (percent or fixed amount) customers redeem at checkout.","loyalty":"Run a points program — auto-credit on every paid order, redeem at checkout.","shipping":"Define shipping zones and rates that apply at checkout based on the customer's country.","reviews":"Approve or reject customer-submitted product reviews before they go public."}},"shipping":{"title":"Shipping zones","description":"Group countries into zones with a flat rate per order. Free shipping kicks in at the threshold.","loading":"Loading zones…","empty":"No shipping zones yet — add one below to charge shipping at checkout.","addZone":"Add a zone","addZoneCta":"Add zone","zoneName":"Zone name","zoneNameHint":"e.g. \"Domestic\" or \"International\".","zoneNamePlaceholder":"Domestic","countries":"Countries","countriesHint":"Comma-separated ISO codes (SA, AE, KW). Leave empty for a catch-all zone.","rate":"Rate per order","rateHint":"Flat fee in your default currency.","ratePerKg":"Per-kg surcharge","ratePerKgHint":"Optional. Added on top of the base rate, rounded up to the next whole kilogram. Leave blank for flat-rate-only zones.","threshold":"Free shipping over","thresholdHint":"Optional — orders ≥ this subtotal pay zero shipping.","freeOver":"Free over","catchAll":"Any country","edit":"Edit","save":"Save","cancel":"Cancel","deleteConfirm":"Delete this shipping zone?","errors":{"invalidRate":"Rate must be a non-negative number","createFailed":"Couldn't create zone","saveFailed":"Couldn't save zone","deleteFailed":"Couldn't delete zone"},"toasts":{"created":"Zone added","saved":"Zone saved","deleted":"Zone deleted"}},"customers":{"title":"Storefront customers","description":"Registered shoppers — people who created an account on your public storefront. Includes order history snapshot.","searchPlaceholder":"Search by name, email, or phone…","search":"Search","clearSearch":"Clear search","total":"{count, plural, =0 {No customers} =1 {1 customer} other {# customers}}","showing":"Showing {from}–{to} of {total}","prevPage":"Previous","nextPage":"Next","addresses":"{count, plural, =1 {1 address} other {# addresses}}","orders":"{count, plural, =0 {No orders} =1 {1 order} other {# orders}}","lastLoginAt":"Last seen {when}","neverLoggedIn":"Hasn't returned since signup","lastOrderAt":"Last order {when}","empty":{"title":"No registered customers yet","description":"Customers appear here the first time someone signs into your storefront. Share your storefront link to start collecting accounts.","descriptionFiltered":"No customer matches that search. Try a different name, email, or phone."},"toasts":{"loadFailed":"Couldn't load customers"}},"newsletter":{"title":"Newsletter signups","description":"Customers who subscribed via the storefront footer. Export the list and feed it into your email tool.","exportCsv":"Export CSV","searchPlaceholder":"Search email…","totalCount":"{count} subscribers","loading":"Loading…","loadFailed":"Couldn't load signups","empty":"No signups yet — when customers fill the footer form they'll appear here.","emptySearch":"No matches for that search.","prev":"Previous","next":"Next","pageNofTotal":"Page {n} of {total}","selectedCount":"{count} selected","selectAll":"Select all","selectAllOnPage":"Select all on this page ({count})","selectRow":"Select {email}","clearSelection":"Clear","copySelected":"Copy emails","unsubscribeReminder":"Every bulk campaign sent to this list must contain an unsubscribe link. Most email platforms (Mailchimp, Resend, Sendinblue) add one automatically. A public one-click unsubscribe URL is also available — include it manually if needed: /s/[your-brand]/unsubscribe?email=","toasts":{"copied":"{count} emails copied to clipboard","copyFailed":"Couldn't copy","staged":"{count} emails staged — paste them into the recipients field on the next page"}},"reviews":{"title":"Customer reviews","description":"Approve reviews from verified buyers before they appear on your storefront.","loading":"Loading reviews…","empty":{"pending":"No reviews waiting for moderation.","approved":"No approved reviews yet.","rejected":"No rejected reviews."},"tab":{"pending":"Pending","approved":"Approved","rejected":"Rejected"},"forProduct":"For","approve":"Approve","reject":"Reject","masterToggleLabel":"Allow customers to leave reviews","masterToggleHint":"When off, the review form and review listing are hidden across your entire storefront. Existing reviews stay in the database — flipping back on restores them.","toasts":{"approved":"Review approved","rejected":"Review rejected","failed":"Couldn't update review","enabled":"Reviews enabled","disabled":"Reviews disabled"}},"categoriesPanel":{"title":"Storefront categories","description":"Curated category list shown as a tile band on the storefront and as autocomplete in the product editor.","showBandLabel":"Show category band on the storefront","showBandDescription":"When on, a row of category tiles appears below the hero. Customers click a tile to jump to that section.","suggestionsLabel":"Categories already used in products","suggestionsDescription":"Promote a free-text category to the curated list with one click.","itemsLabel":"Categories","addCategory":"Add category","emptyHint":"No categories yet. Add one above or click a suggestion.","slugField":"Slug","nameField":"Name","localeEn":"English","addLocale":"Add other languages","image":"Image","imageMustBeImage":"Pick an image file (PNG / JPG / WebP).","imageTooLarge":"Image is over 4 MB.","imageUploadFailed":"Couldn't upload the image","moveUp":"Move up","moveDown":"Move down","removeCategory":"Remove category","save":"Save categories","saved":"Categories saved","saveFailed":"Couldn't save categories"},"toasts":{"loadFailed":"Couldn't load catalog data"},"products":{"newProduct":"New product","exportCsv":"Export CSV","exportHint":"Download every product as a spreadsheet — edit and re-import to bulk-update.","importCsv":"Import CSV","importHint":"Upload a CSV (use the export as a template). Existing products match by slug; new ones are created.","importDialog":{"title":"Bulk import products","description":"Upload a CSV with one row per product. Existing products are matched by slug; new slugs become new products.","step1":"Download the template (header row + one example).","step2":"Open it in Excel or Google Sheets, fill in your products, save as CSV.","step3":"Pick the file below — we'll show you exactly which rows imported, updated, or were skipped.","downloadTemplate":"Download template","pickFile":"Pick CSV file","close":"Close"},"countLabel":"{n} product(s)","countFiltered":"{shown} of {total} product(s)","searchPlaceholder":"Search by name or SKU…","filterAllCategories":"All categories","filterAllStatuses":"All statuses","orderingHint":"Products are sorted by the manual position you set in the editor, then by newest first. The same order is used on the public storefront — the storefront groups products by category when you set one.","filterActive":"Active only","filterInactive":"Disabled only","noFilterMatches":"No products match the filters.","clearFilters":"Clear filters","bulkSelectAll":"Select all on this view","bulkSelectRow":"Select product","bulkSelected":"{n} selected","bulkEnable":"Enable","bulkDisable":"Disable","bulkDelete":"Delete","bulkClear":"Clear","confirmBulkDelete":"Delete {n} products? Existing orders keep their snapshot but the products disappear from the storefront.","emptyTitle":"No products yet","emptyDescription":"Add your first product to start building your storefront.","edit":"Edit","delete":"Delete","enable":"Enable","disable":"Disable","disabled":"Disabled","stockLabel":"{n} in stock","confirmDelete":"Delete this product? Existing orders keep their snapshot but the product disappears from the storefront.","type":{"PHYSICAL":"Physical","DIGITAL":"Digital","SERVICE":"Service"},"toasts":{"created":"Product created","updated":"Product saved","deleted":"Product removed","deleteFailed":"Couldn't delete the product","updateFailed":"Couldn't update the product","bulkUpdated":"{n} products updated","bulkDeleted":"{n} products deleted","exportFailed":"Couldn't export products","importFailed":"Couldn't import products","imported":"Imported: {created} created, {updated} updated, {skipped} skipped","csvOnly":"Only .csv files are accepted","csvTooLarge":"CSV is over 4 MB — split it into smaller batches","rowPrefix":"Row {row}"}},"editor":{"createTitle":"New product","editTitle":"Edit product","nameSection":"Name & description","nameField":"Name","descriptionField":"Description","addLocale":"Add language","removeLocale":"Remove this language","pricingSection":"Pricing","priceField":"Price","currencyField":"Currency","addCurrency":"Add another currency","imagesSection":"Images","imagesHint":"First image is the main thumbnail. Up to 20 images, each ≤ 4 MB.","imageMustBeImage":"Pick an image file (PNG / JPG / WebP / SVG).","imageTooLarge":"Image is over 4 MB. Compress it first.","imageUploadFailed":"Couldn't upload the image","inventorySection":"Inventory & meta","typeField":"Type","type":{"PHYSICAL":"Physical","DIGITAL":"Digital","SERVICE":"Service"},"skuField":"SKU","categoryField":"Category","categoryPlaceholder":"Type or pick from existing — apparel, food, sale…","tagsField":"Tags","tagsPlaceholder":"comma, separated, list","trackInventory":"Track stock quantity","stockField":"Stock quantity","allowBackorder":"Allow ordering when out of stock","seoSection":"SEO & cross-sell","metaTitleField":"Meta title (search results)","metaTitlePlaceholder":"Defaults to product name","metaDescriptionField":"Meta description","metaDescriptionPlaceholder":"Short snippet shown in Google + social cards","ogImageField":"Social share image (OG)","ogImageHint":"Falls back to the first product image when blank.","relatedField":"Related products","relatedPlaceholder":"Comma-separated product IDs","relatedHint":"Cross-sell shown under \"You may also like\". Leave empty to auto-derive from the same category.","allowReviewsLabel":"Allow customer reviews on this product","variantsSection":"Sizes, colors & variants","variantsHint":"Each variant gets its own price delta and stock count. Use a key like \"size-m\" or \"color-red\" so the storefront can group similar variants.","variantsHintV2":"Pick the type, then type the value the customer sees (e.g. \"Red\", \"M\", \"Cotton\"). The storefront groups colors as swatches and everything else as buttons.","variantsEmpty":"No variants yet — add one below if this product comes in multiple sizes or colors.","variantKey":"Key","variantKeyPlaceholder":"size-m / color-red","variantKeyPreview":"Storage key:","variantWhitespaceWarning":"Heads up — extra spaces become dashes in the storage key (e.g. \"2 kg\" becomes \"2-kg\"). We trim them automatically when you click out.","weightGramsField":"Weight (g)","weightGramsHint":"Default for shipping calculations. Per-variant weight (set inside the variants editor) overrides this.","variantType":"Type","variantTypeSize":"Size","variantTypeSizeHint":"S, M, L, 38, 42, …","variantTypeColor":"Color","variantTypeColorHint":"Red, Navy, #ff8800 — renders as a swatch.","variantTypeOther":"Other","variantTypeOtherHint":"Material, finish, edition, etc.","variantValue":"Value","variantLabel":"Label","variantPriceDelta":"Price delta (+/-)","variantStock":"Stock","variantWeightGrams":"Weight (g)","variantSku":"SKU","variantAdd":"Add variant","variantRemove":"Remove","preorderSection":"Pre-order","preorderEnable":"Allow customers to pre-order this product","preorderHint":"When on, the storefront accepts orders even if stock is zero. The merchant ships once restocked.","preorderShipDate":"Expected ship date","volumeDiscountsSection":"Volume / wholesale discounts","volumeDiscountsHint":"Reward bulk buyers — \"Buy 3, save 10%\". The storefront applies the best-matching tier automatically at checkout.","volumeDiscountsEmpty":"No tiered pricing — the customer pays the unit price × quantity. Add a tier below to encourage bulk orders.","tierMinQty":"Min quantity","tierPercentOff":"Discount %","tierAdd":"Add tier","tierRemove":"Remove tier","create":"Create","save":"Save","cancel":"Cancel","englishNameRequired":"English name is required (we use it as a fallback for missing locales).","primaryNameRequired":"Name is required in your primary language.","atLeastOnePrice":"Set at least one price (currency + amount).","saveFailed":"Couldn't save the product"},"storefront":{"qr":{"button":"QR code","title":"Storefront QR code","description":"Print it on table tents, packaging, flyers or your shop window. Anyone who scans it lands straight on your storefront.","scanCaption":"Scan to open the store","download":"Download PNG","print":"Print","loading":"Generating…","failed":"Couldn't generate the QR code"},"publicUrlLabel":"Public storefront URL","copy":"Copy","copied":"Copied","enableLabel":"Storefront is live","enableDescription":"When on, customers can browse and order at /s/[your-brand]. Turn off to stage products without publishing.","hideOutOfStockLabel":"Hide out-of-stock products","hideOutOfStockDescription":"When on, products that are tracked and have zero stock disappear from the public storefront. Off by default — most stores prefer to show an \"Out of stock\" badge instead.","promoBannerTitle":"Promo banner","promoBannerEnableLabel":"Show a banner at the top of the storefront","promoBannerEnableDescription":"Single dismissable announcement strip — perfect for limited offers, holiday hours, or shipping updates. Hidden when the message is empty.","promoBannerMessage":"Message","promoBannerMessagePlaceholder":"Free shipping on orders over $100 this week!","promoBannerCtaLabel":"Button label (optional)","promoBannerCtaLabelPlaceholder":"Shop now","promoBannerCtaUrl":"Button link (optional)","promoBannerCtaUrlPlaceholder":"/category/sale or https://...","promoBannerCtaUrlHint":"Relative path stays inside the storefront. External URLs open as-is.","promoSlidesTitle":"Hero slider (carousel)","promoSlidesEnableLabel":"Show a rotating slider above the products grid","promoSlidesEnableDescription":"Up to 8 slides, auto-rotating every 5 seconds. Use it for new collections, sale highlights, or brand storytelling. Distinct from the static banner above — you can use both, either, or neither.","promoSlidesEmpty":"No slides yet — add one below to see your slider come to life.","promoSlideHeading":"Slide","promoSlideRemove":"Remove this slide","promoSlideImage":"Slide image","promoSlideTitlePlaceholder":"Title (e.g. New collection)","promoSlideSubtitlePlaceholder":"Subtitle (optional)","promoSlideCtaLabelPlaceholder":"Button label (e.g. Shop now)","promoSlideCtaUrl":"Button link (optional)","promoSlideCtaUrlPlaceholder":"/category/sale or https://...","promoSlideAdd":"Add slide","defaultCurrencyField":"Default currency","defaultCurrencyHint":"Used when the customer hasn't explicitly picked one. Each product can list more currencies.","whatsappTitle":"Order via WhatsApp","whatsappMovedHint":"This setting moved to Bookings → Notifications so it has a single home (it used to live here AND in brand settings — same DB field, two UIs). Open the Bookings tab to edit.","whatsappToggleLabel":"Let customers send their order to WhatsApp","whatsappToggleDescription":"Adds an \"Order via WhatsApp\" button on the cart with the cart contents pre-filled, so shy customers can talk to you instead of paying online.","whatsappNumberField":"WhatsApp number","whatsappNumberHint":"Where the order message lands. Format: +447911123456 — spaces, dashes and Arabic numerals are accepted.","whatsappUseConnectedSingle":"Use your connected WhatsApp:","whatsappUseConnectedMultiple":"Use one of your connected WhatsApp accounts:","heroSection":"Storefront hero & languages","languagesCascadeNote":"The languages you add here become available across your entire storefront — products, categories, policies, newsletter copy. The first language is the primary one (used as fallback when a translation is missing).","primaryLanguageBadge":"Primary","makePrimary":"Make primary","addLocale":"Add language","removeLocale":"Remove this language","heroImageField":"Hero image","uploadImage":"Upload image","replaceImage":"Replace image","imageMustBeImage":"Pick an image file.","imageTooLarge":"Image is over 4 MB.","imageUploadFailed":"Couldn't upload the image","heroTitleField":"Title","heroTitlePlaceholder":"Welcome to our shop","heroSubtitleField":"Subtitle","heroSubtitlePlaceholder":"Curated picks for your everyday","aboutField":"About","aboutPlaceholder":"A short paragraph customers see on the storefront homepage.","save":"Save changes","taxIndexing":{"title":"Tax & search engines","description":"Set the VAT/GST rate that customers pay at checkout, and decide whether search engines can index your storefront."},"taxRate":{"label":"Tax rate (%)","hint":"VAT/GST applied to every order. Leave blank for no tax. Examples: 15 (Saudi), 5 (UAE), 14 (Egypt)."},"allowIndexing":{"label":"Allow search engines to index this storefront","hint":"When off, your store stays unlisted and isn't included in the per-brand sitemap. Turn on once your products + policies are polished."},"policies":{"title":"Policies","description":"Customer-facing policy pages — surfaced at /s/[your-brand]/policies/[type]. Tabs without content stay hidden on the storefront.","placeholder":"Plain text. Paragraph breaks are preserved.","tab":{"shipping":"Shipping","returns":"Returns & refunds","privacy":"Privacy","terms":"Terms"}},"toasts":{"saved":"Storefront saved","saveFailed":"Couldn't save the storefront","copyFailed":"Couldn't copy"}},"coupons":{"title":"Promo codes","description":"Discount codes customers can apply at checkout. Tracks redemptions automatically.","newCoupon":"New coupon","emptyTitle":"No coupons yet","emptyDescription":"Create your first promo code — share it on social, in newsletters, or with VIP customers.","edit":"Edit","delete":"Delete","copyCode":"Copy code","codeCopied":"Code copied","deleted":"Coupon removed","deleteFailed":"Couldn't delete","confirmDelete":"Delete coupon \"{code}\"? Past redemptions remain in the order history.","percentBadge":"{value}% off","fixedBadge":"{value} {currency} off","disabled":"Disabled","exhausted":"Used up","expired":"Expired","usedCount":"Used {used}/{max}","unlimited":"∞","validUntil":"Valid until {date}","toasts":{"loadFailed":"Couldn't load coupons"},"editor":{"createTitle":"New coupon","editTitle":"Edit coupon","codeField":"Code","codeHint":"Letters, digits, hyphen and underscore. Customers type it at checkout.","descriptionField":"Internal note","descriptionPlaceholder":"Friends-and-family, Q4 launch, ...","typeField":"Discount type","percentLabel":"Percent off","fixedLabel":"Fixed amount off","percentValue":"Percent","amountValue":"Amount","currencyField":"Currency","minOrderField":"Minimum order","minOrderPlaceholder":"Optional","validUntilField":"Valid until","maxRedemptionsField":"Max uses","maxRedemptionsPlaceholder":"Unlimited","activeLabel":"Active and accepting redemptions","create":"Create coupon","save":"Save","cancel":"Cancel","codeRequired":"Code is required","valueRequired":"Discount value must be positive","percentRange":"Percent must be between 1 and 100","createdToast":"Coupon created","savedToast":"Coupon saved","saveFailed":"Couldn't save the coupon"}},"orders":{"emptyTitle":"No orders yet","emptyDescription":"Once your storefront is live and customers check out, orders land here.","emptyForFilter":"No orders match the current status filter — try \"All\".","filterStatus":"Status","filterStatusAll":"All","filterSearch":"Search","filterSearchPlaceholder":"reference, name, email, phone…","filterFrom":"From","filterTo":"To","paginationRange":"{from}–{to} of {total}","paginationEmpty":"0 orders","paginationPrev":"Previous page","paginationNext":"Next page","showItems":"Show {n} item(s)","hideItems":"Hide items","viewDetails":"View details ({n} item(s))","hideDetails":"Hide details","invoice":"Receipt","openInvoice":"Open the customer-facing receipt in a new tab","itemsLabel":"Items","customerLabel":"Customer","shippingAddressLabel":"Shipping address","customerNoteLabel":"Customer note","addressFields":{"line1":"Street","line2":"Apt / Suite","city":"City","region":"Region","postalCode":"Postal code","country":"Country"},"status":{"PENDING_PAYMENT":"Awaiting payment","PAID":"Paid","PROCESSING":"Processing","SHIPPED":"Shipped","DELIVERED":"Delivered","CANCELLED":"Cancelled","REFUNDED":"Refunded"},"actions":{"confirm":"Confirm","confirmPayment":"Confirm payment","markShipped":"Mark shipped","markDelivered":"Mark delivered","cancel":"Cancel","refund":"Refund"},"confirmCancel":"Cancel order #{ref}? This can't be undone.","confirmRefund":"Refund order #{ref}? Make sure you've issued the refund through your payment provider first.","confirmPaymentPrompt":"Confirm receipt of {amount} for order #{ref}? Add an optional note (transfer ref, driver name, etc.):","shippingCarrierPrompt":"Carrier name (optional — e.g. DHL, FedEx, UPS):","shippingTrackingPrompt":"Tracking number (optional — leave blank if not available):","trackingLabel":"Shipping tracking","trackingCarrier":"Carrier","trackingNumber":"Tracking #","exportLabel":"Export CSV","exportLabelWithCount":"Export {n} orders","exportTitle":"Download all matching orders as CSV (for your accountant)","bulkSelectAllOnPage":"Select all orders on this page","bulkSelectRow":"Select order","bulkSelected":"{n} selected","bulkExportSelected":"Export {n} selected","bulkClear":"Clear","toasts":{"statusUpdated":"Order updated","statusFailed":"Couldn't update the order","paymentConfirmed":"Payment confirmed — order is now paid","paymentConfirmFailed":"Couldn't confirm payment","exported":"Orders exported","exportFailed":"Couldn't export orders"}}},"branches":{"page":{"title":"Branches","description":"Physical locations for this brand. When you have more than one, customers pick a branch first on the booking page."},"noBrand":"Pick a brand from the workspace switcher to manage branches.","newBranch":"New branch","addFirstBranch":"Add your first branch","emptyTitle":"No branches yet","emptyDescription":"Single-location merchants don't need branches. Add one only if you serve customers from more than one place — clinics with multiple sites, restaurants with several outlets, salons across cities.","primaryBadge":"Primary","inactiveBadge":"Disabled","makePrimary":"Make primary","disable":"Disable","enable":"Enable","edit":"Edit","delete":"Delete","confirmDelete":"Delete this branch? Resources tied to it must be re-assigned first.","toasts":{"loadFailed":"Couldn't load branches","created":"Branch added","updated":"Branch saved","deleted":"Branch removed","primaryChanged":"Primary branch updated","updateFailed":"Couldn't update the branch","deleteFailed":"Couldn't delete the branch"},"editor":{"createTitle":"New branch","editTitle":"Edit branch","nameSection":"Name & description","nameField":"Name","descriptionField":"Description","addLocale":"Add language","removeLocale":"Remove this language","imageSection":"Cover image","uploadImage":"Upload image","replaceImage":"Replace image","imageMustBeImage":"Pick an image file.","imageTooLarge":"Image is over 4 MB.","imageUploadFailed":"Couldn't upload the image","addressSection":"Address","line1Field":"Street address","cityField":"City","stateField":"State / region","countryField":"Country","postalCodeField":"Postal code","contactSection":"Contact & timezone","phoneField":"Phone","whatsappField":"WhatsApp","emailField":"Email","timezoneField":"Timezone","timezoneInherit":"Inherit from brand","makePrimary":"Set as primary branch","create":"Create","save":"Save","cancel":"Cancel","englishNameRequired":"English name is required (used as fallback for missing locales).","saveFailed":"Couldn't save the branch"}},"loyalty":{"page":{"title":"Loyalty","description":"Reward repeat customers with points + birthday bonuses. Customers earn on every paid order or booking; merchants tune the math here."},"noBrand":"Pick a brand from the workspace switcher to manage loyalty.","toasts":{"loadFailed":"Couldn't load loyalty data"},"howItWorks":{"title":"How loyalty works","earningTitle":"Earning points","earningBody":"Every time a customer pays for an order from your storefront or a booking with a deposit, points are auto-credited to their email. The customer doesn't need to sign up — their email is the membership key.","redeemingTitle":"Redeeming points","redeemingBody":"Points convert back to a discount at checkout. The customer needs to reach the minimum first, and they can pay up to the max % of their cart with points; the rest is paid normally.","exampleTitle":"Worked example","exampleSpend":"Customer spends $20 → earns {points} points (rate: {rate} points per $1).","exampleRedeem":"100 points = ${value} off. Min {minRedeem} points to redeem; up to {maxPercent}% of the cart can be paid with points.","exampleCurrencyNote":"Same math applies to all currencies — points are currency-agnostic, the redemption value is in your default currency's smallest unit (cents/halalas)."},"program":{"title":"Program rules","isActiveLabel":"Loyalty program is live","isActiveDescription":"When on, every paid order/booking auto-credits points to the customer's email. Switch off to pause without losing balances.","pointsPerCurrencyUnit":"Points per 1 currency unit spent","pointsPerCurrencyUnitHint":"1.0 = customer earns 1 point per dollar / SAR / AED.","redemptionValueMinor":"Cents per point at redemption","redemptionValueMinorHint":"100 = 1 point is worth 1 cent (100 points = $1 off).","minRedemptionPoints":"Minimum points to redeem","maxRedemptionPercent":"Max % of cart paid via points","birthdayBonus":"Birthday bonus (points)","pointsExpiryMonths":"Points expire after (months)","pointsExpiryNever":"Never expires","save":"Save changes","saved":"Program updated","saveFailed":"Couldn't save the program"},"members":{"title":"{n} member(s)","searchPlaceholder":"Search email or name…","empty":"No members yet — they auto-register on their first paid transaction once the program is on.","lifetime":"Lifetime: {n}","adjust":"Adjust","adjustPrompt":"Points to add or remove for {name} (use a negative number to debit):","reasonPrompt":"Reason (audit trail):","adjustInvalid":"Enter a non-zero whole number","reasonRequired":"Reason is required","adjusted":"Points adjusted","adjustFailed":"Couldn't adjust"}},"forms":{"page":{"title":"Forms","description":"Public lead capture, post-service feedback, RSVP. Each form gets its own URL you share with customers."},"noBrand":"Pick a brand from the workspace switcher to manage forms.","tabs":{"forms":"Forms ({n})","submissions":"Submissions ({n})"},"help":{"title":"What's on this page","step1":"Click \"New form\" and pick a template (or build from scratch).","step2":"Add the fields you want — name, email, phone, ratings, dropdowns, etc.","step3":"Save. You get a public URL like /f/[your-brand]/[form-slug] you can share or embed.","step4":"Every submission lands in the Submissions tab, and creates/updates a contact in your CRM."},"howItWorksTitle":"How forms work","howItWorks":{"step1":"Click \"New form\" and pick a template (or build from scratch).","step2":"Add the fields you want — name, email, phone, ratings, dropdowns, etc.","step3":"Save. You get a public URL like /f/[your-brand]/[form-slug] you can share or embed.","step4":"Every submission lands in the Submissions tab, and creates/updates a contact in your CRM."},"toasts":{"loadFailed":"Couldn't load forms data","exportFailed":"Couldn't export submissions"},"forms":{"emptyTitle":"No forms yet","emptyDescription":"Build a contact form, lead capture, or feedback widget — share the URL anywhere.","newForm":"New form","fieldCount":"{n} field(s)","inactive":"Disabled","copy":"Copy URL","copied":"Copied","open":"Open","edit":"Edit","delete":"Delete","confirmDelete":"Delete this form? Existing submissions stay readable; the public URL stops accepting new ones.","deleted":"Form removed","deleteFailed":"Couldn't delete the form"},"submissions":{"emptyTitle":"No submissions yet","emptyDescription":"When customers submit one of your forms, their answers appear here.","anonymous":"Anonymous","unknownForm":"Removed form","showData":"Show responses","hideData":"Hide responses","submissionPage":"Page","filterForm":"Form","filterFormAll":"All forms","search":"Search","searchPlaceholder":"name, email, phone…","from":"From","to":"To","exportCsv":"Export CSV","paginationRange":"{from}–{to} of {total}","paginationPrev":"Prev","paginationNext":"Next","bulkSelectAll":"Select all on this page","bulkSelectRow":"Select submission","bulkSelected":"{n} selected","bulkDelete":"Delete selected","bulkDeleted":"{n} submissions deleted","bulkDeleteFailed":"Couldn't delete submissions","bulkClear":"Clear","confirmBulkDelete":"Delete {n} submissions? This can't be undone."},"editor":{"createTitle":"New form","editTitle":"Edit form","templatesLabel":"Start from a template","templatesHint":"Or build from scratch — click \"Add field\" below.","titleField":"Form title","titlePlaceholder":"Contact us","slugField":"URL slug","slugPlaceholder":"contact","slugHint":"Optional — auto-generated from the title if empty. Lowercase, hyphenated.","descriptionField":"Description","descriptionPlaceholder":"Optional intro shown above the form.","successField":"Thank-you message","successPlaceholder":"Thanks! We'll get back to you within 1 business day.","notifyEmailField":"Notify email","notifyEmailPlaceholder":"you@yourcompany.com","notifyEmailHint":"Send a notification email here every time someone submits.","activeLabel":"Form is live and accepting submissions","fieldsLabel":"Fields","addField":"Add field","noFieldsYet":"No fields yet — pick a template above or click \"Add field\".","fieldLabel":"Label","fieldLabelPlaceholder":"e.g. Email address","fieldKey":"Key","fieldType":"Type","fieldTypes":{"TEXT":"Short text","EMAIL":"Email","PHONE":"Phone","TEXTAREA":"Long text","NUMBER":"Number","DATE":"Date","SELECT":"Dropdown","RADIO":"Radio (one choice)","CHECKBOX":"Checkboxes (multiple)","RATING":"Star rating","FILE":"File / image upload"},"fieldRequired":"Required","fieldOptions":"Options (one per line)","fieldOptionsPlaceholder":"value | Display label\nyes | Yes\nno | No","fieldOptionsHint":"Format: machine-value | display label. Example: \"5_to_10 | 5 to 10 employees\".","fieldMin":"Min","fieldMax":"Max","moveUp":"Move up","moveDown":"Move down","removeField":"Remove field","create":"Create form","save":"Save changes","cancel":"Cancel","titleRequired":"Form title is required.","atLeastOneField":"Add at least one field.","fieldKeyRequired":"Every field needs a key.","fieldKeyDuplicate":"Field key \"{key}\" is used twice.","fieldNeedsOptions":"Field \"{key}\" needs at least one option.","createdToast":"Form created","savedToast":"Form saved","saveFailed":"Couldn't save the form"}},"studio":{"title":"AI Studio","subtitle":"Polish product photos and generate post designs in seconds — no design tools required.","loading":"Loading…","notAvailable":"AI Studio isn't enabled on this server","notAvailableHint":"Ask your platform admin to add an OPENAI_API_KEY with image-generation access. Verification may be required in the OpenAI dashboard before image calls succeed.","generate":"Generate","generating":"Generating…","costNote":"Each generation deducts from your monthly AI credits. Higher quality costs more.","upload":{"label":"Product photo","dropHere":"Drop an image here, or click to browse","hint":"PNG, JPEG, or WebP up to 8 MB.","requiredForAction":"This action needs an uploaded image.","lowResWarning":"This photo is small ({shortSide}px). For a professional result we recommend at least {min}px on the shortest side."},"action":{"label":"What should I do?","options":{"remove_background":{"title":"Remove background","description":"Isolate the subject on a transparent PNG."},"studio_shot":{"title":"Studio shot","description":"Reshoot in a clean white studio with soft shadow."},"replace_background":{"title":"Replace background","description":"Drop the product into a new scene."},"social_post":{"title":"Social post design","description":"Generate a polished design ready to post on social media."},"custom":{"title":"Custom","description":"Write your own prompt — full control."},"magic_erase":{"title":"Magic Eraser","description":"Remove anything unwanted with one click"}}},"prompt":{"labelOptional":"Extra guidance (optional)","labelRequired":"Describe what you want","placeholders":{"remove_background":"Optional: any extra notes (e.g. keep the shadow at the base).","studio_shot":"Optional: tweaks (e.g. angle slightly from above, warmer lighting).","replace_background":"Describe the new background — e.g. 'soft beige studio with warm lighting from the upper left'.","social_post":"What's the message? — e.g. 'Spring sale 30% off, brand color #2C5F2D, energetic vibe'.","custom":"Type the full prompt for the model."},"customWarning":{"title":"This action will fully re-render the product","body":"With \"Custom\" the model redraws every pixel — even if you write \"don't change the product\". To keep your product exactly as-is, use \"Replace background\" or \"Studio shot\" instead — those use cutout + composite and never re-render the product itself."}},"quality":{"label":"Quality","options":{"low":"Low — fastest, cheapest preview","medium":"Medium — recommended","high":"High — publish-ready","auto":"Auto"}},"productScale":{"label":"Product size in frame","hint":"Drag to shrink the product (more breathing room) or zoom it to fill the frame. 80–90% is the sweet spot for standard e-commerce shots."},"referenceBg":{"label":"Custom background (optional)","picker":"Upload a background image","selected":"Background selected","remove":"Remove background","hint":"Upload any image (marble, wood, colour, scene) to use as the backdrop. Leave empty to use a default white studio background."},"format":{"label":"File format","hint":"PNG when you need transparency. JPEG is much smaller and recommended for Instagram/Facebook. WebP is a modern compromise.","options":{"png":"PNG — pro polish + transparency","jpeg":"JPEG — post-ready, 10× smaller","webp":"WebP — small + supports transparency"}},"size":{"label":"Size","options":{"1024x1024":"Square (1:1)","1024x1536":"Portrait (2:3)","1536x1024":"Landscape (3:2)","auto":"Auto","custom":"Custom…"},"custom":{"widthLabel":"Width","heightLabel":"Height","widthPlaceholder":"1080","heightPlaceholder":"1080","hint":"Pixels between 256 and 4096."}},"social":{"title":"Post copy","subtitle":"Text is drawn by Sharp — typed exactly as you wrote it, no AI rendering.","headlineLabel":"Headline","headlinePlaceholder":"30% off this Friday","subheadlineLabel":"Supporting copy (optional)","subheadlinePlaceholder":"On all products through Sunday","ctaLabel":"Call-to-action (optional)","ctaPlaceholder":"Order now","contactLabel":"Contact info (optional)","contactPlaceholder":"📞 +1 555-123-4567 · www.brand.com","contactHint":"Renders as a small bar at the bottom of the design — perfect for a website, WhatsApp number, or Instagram handle.","logoLabel":"Brand logo (optional)","logoHint":"Transparent PNG recommended. Rendered as a badge at the top of the design — high-res (300+ px) gives the best result.","logoPicker":"Choose logo image","logoSelected":"Logo selected","logoRemove":"Remove","referenceLabel":"Reference design (optional) ✨","referenceHint":"Upload a design you like (Pinterest, Canva, competitor). AI reads the style, colours, and mood, then generates the same vibe with YOUR product. It won't copy the reference's product or text.","referencePicker":"Upload reference design","referenceSelected":"Reference selected"},"result":{"label":"Result","empty":"Your generated image will appear here","emptyHint":"Pick an action and click Generate.","thinking":"Working on your image…","thinkingHint":"Usually 30–60 seconds.","errorTitle":"Generation failed","retry":"Try again","copy":"Copy URL","download":"Download","clear":"Clear","regenerate":"Regenerate","upscale2x":"Upscale 2×","upscale2xHint":"Sharpen and double the resolution. 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