Meet Pulse — your AI co-pilot inside Comvix
Trained on your products, your past replies, your business policies. Ask it anything in plain language: it drafts, suggests, schedules, and — with your one-click approval — acts.
Why teams pick it
Grounded in your data, not the public web
Pulls from your catalogue, FAQ, past conversations, store policies. Won't hallucinate prices or invent products you don't sell. Every answer cites its source.
Drafts replies in your tone
Studies your past responses; matches dialect, slang, brand voice. Your team approves or edits before sending — never auto-fires unless you explicitly opt in per channel.
Acts on your behalf, with consent
Schedule a campaign, generate an image, look up a customer's history, run a workflow — Pulse handles the steps and asks you to confirm before doing anything that costs money or sends a message.
How merchants use it
Owners + managers
Ask 'what changed this week?' or 'who's our top spender?' — get a real answer with the numbers. No SQL, no dashboards to learn, no analyst to hire.
Front-line agents
Suggested replies for every incoming message, with a citation back to the source (your product page, your policy doc). Agent reviews, edits if needed, sends.
Marketing operators
'Build me a Black Friday WhatsApp campaign for repeat buyers' — Pulse drafts the segment, the message, the schedule. You approve, it sends.
Works with
Reads from CRM, catalogue, conversations, knowledge base, analytics. Actions: send messages, draft campaigns, generate images, fetch analytics, schedule tasks, run workflows — always with explicit human approval.
Frequently asked
Does Pulse send messages on its own?▾
Only with your explicit opt-in per channel and per workflow. Default is 'draft + suggest'; you stay in control of every send.
Can Pulse see customer data?▾
Yes — within your workspace only. It reads your catalogue, contacts, and conversations to give grounded answers. Nothing crosses tenants, ever, and audit logs record every read.
What languages does Pulse speak?▾
English, Arabic (all dialects), Spanish, Portuguese, French, German, Turkish — and 90+ more. Pick per-brand or per-conversation; it auto-detects from the customer's first message.
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